2019 CHEVROLET TAHOE Tow

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
394 Vehicle Care
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfacescan be removed by rubbing with a
clean cloth. See
Recommended
Fluids and Lubricants 0413.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and chrome
wheel trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium chloride or
calcium chloride. These are used
on roads for conditions such as
dust and ice. Always wash the
chrome with soap and water after
exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
or brushes. Use only GM
approved cleaners. Do not drive
the vehicle through an automatic
car wash that uses silicone
carbide tire/wheel cleaning
(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Vehicle Care 397
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
402 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 215.
. Are driven on reasonable road
surfaces within legal driving
limits. .
Use the recommended fuel.
See Recommended Fuel (5.3L
V8 Engine) 0273 or
Recommended Fuel (6.2L
V8 Engine) 0273.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service. Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See
Doing Your Own
Service Work 0302.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Service and Maintenance 405
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0391.
. Check starter switch. See Starter
Switch Check 0328.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0329.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0329. .
Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 329.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0331.
. Inspect sunroof track and seal,
if equipped. See Sunroof062. .
Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing
0 371.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull,
and try to turn the tire. If the
spare tire moves, tighten as
necessary. Verify that the wheel
retainer plate compression
spring is fully compressed. See
Tire Changing 0371.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
424 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 417.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
426 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
430 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0425.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 099.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
450 Index
Door (cont'd)Power Locks . . . . . . . . . . . . . . . . . . . . 45
Drive Belt Routing, Engine . . . . . . 420
Driver Assistance Systems . . . . . 259
Driver Information Center (DIC) . . . . . . . . . . . . . 163, 164
Driving Assistance Systems . . . . . . . . . . 264
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 278
Defensive . . . . . . . . . . . . . . . . . . . . . 204
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 204
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 212
If the Vehicle is Stuck . . . . . . . . . 214
Loss of Control . . . . . . . . . . . . . . . 206
Off-Road . . . . . . . . . . . . . . . . . . . . . 206
Off-Road Recovery . . . . . . . . . . . 205
Vehicle Load Limits . . . . . . . . . . . 215
Wet Roads . . . . . . . . . . . . . . . . . . . .211
Winter . . . . . . . . . . . . . . . . . . . . . . . . 212
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 194
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 275
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 298 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 337
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 342, 345
Overload . . . . . . . . . . . . . . . . . . . . . 337
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 347
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 436
Engine Air Cleaner/Filter . . . . . . . . . . . . . 316
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 155
Compartment Overview . . . . . . . 303
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 151
Cooling System . . . . . . . . . . . . . . . 317
Drive Belt Routing . . . . . . . . . . . . 420
Exhaust . . . . . . . . . . . . . . . . . . . . . . 230
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Heater . . . . . . . . . . . . . . . . . . . . . . . . 226
Oil Life System . . . . . . . . . . . . . . . .311
Oil Pressure Gauge . . . . . . . . . . 150
Overheating . . . . . . . . . . . . . . . . . . 321
Power Messages . . . . . . . . . . . . . 171
Running While Parked . . . . . . . . 231 Engine (cont'd)
Starting . . . . . . . . . . . . . . . . . . . . . . . 224
Entry Lighting . . . . . . . . . . . . . . . . . . . 190
Equipment, Towing . . . . . . . . . . . . . 289
Event Data Recorders . . . . . . . . . . 433
Exit Lighting . . . . . . . . . . . . . . . . . . . . 191
Extended Parking . . . . . . . . . . . . . . . 230
Extender, Seat Belt . . . . . . . . . . . . . . 92
Exterior Lamp Controls . . . . . . . . . 183
Exterior Lamps Off Reminder . . . 185
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 192
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 322
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter,
Engine Air Cleaner . . . . . . . . . . . 316
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 186
Flashers, Hazard Warning . . . . . . 187
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 369 Changing . . . . . . . . . . . . . . . . . . . . . 371
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Floor Console Storage . . . . . . . . . . 131
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 399