Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
OnStar 323
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0210. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
Connected Services 327
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 327
Connections . . . . . . . . . . . . . . . . . . 328
Diagnostics . . . . . . . . . . . . . . . . . . . 330
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
328 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
Connected Services 329
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
330 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
Index 333
Child RestraintsInfants and Young Children . . . . . 74
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . 86, 88
Systems . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . 242
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 280
Interior Care . . . . . . . . . . . . . . . . . . 285
Climate Control Systems . . . . . . . 159 Air Conditioning . . . . . . . . . . . . . . 159
Heating . . . . . . . . . . . . . . . . . . . . . . . 159
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . 100
Clutch, Hydraulic . . . . . . . . . . . . . . . 222
Collision Damage Repair . . . . . . . 312
Compact Spare Tire . . . . . . . . . . . . 272
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . 98
Connected Services Connections . . . . . . . . . . . . . . . . . . 328
Diagnostics . . . . . . . . . . . . . . . . . . . 330
Navigation . . . . . . . . . . . . . . . . . . . . 327
Connections Connected Services . . . . . . . . . . 328 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 193
Control of a Vehicle . . . . . . . . . . . . . 166
Convex Mirrors . . . . . . . . . . . . . . . . . . 41
Coolant Engine Temperature
Warning Light . . . . . . . . . . . . . . . . 111
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 159
Cooling System . . . . . . . . . . . . . . . . . 224
Courtesy Lamps . . . . . . . . . . . . . . . . 129
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 311
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Covers
Wheel . . . . . . . . . . . . . . . . . . . . . . . . 263
Cruise Control . . . . . . . . . . . . . . . . . . 195 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Customer Assistance . . . . . . . . . . . 308 Offices . . . . . . . . . . . . . . . . . . . . . . . . 307
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 308
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 315
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 305D
Damage Repair, Collision . . . . . . . 312
Danger, Warning, and Caution . . . . 2
Data CollectionOnStar . . . . . . . . . . . . . . . . . . . . . . . 318
Data Recorders, Event . . . . . . . . . 317
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . 165
Delayed Locking . . . . . . . . . . . . . . . . . 35
Diagnostics Connected Services . . . . . . . . . . 330
Distracted Driving . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . 129
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .114
Delayed Locking . . . . . . . . . . . . . . . . 35
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Locks . . . . . . . . . . . . . . . . . . . . 34
Drive Belt Routing, Engine . . . . . . 304
Driver Assistance Systems . . . . . 197
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 114
Driving
Defensive . . . . . . . . . . . . . . . . . . . . . 165
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 166
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 169
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2019 - CRC - 4/26/18
Index 335
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 207
Top Tier . . . . . . . . . . . . . . . . . . . . . . 206
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 242
Fuses and Circuit Breakers . . . 242
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 245
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 235
GaugesFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Odometer . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . 102
Tachometer . . . . . . . . . . . . . . . . . . . 102
Trip Odometer . . . . . . . . . . . . . . . . 102
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 99
General Information Service and Maintenance . . . . . 289
Towing . . . . . . . . . . . . . . . . . . . . . . . . 210
Vehicle Care . . . . . . . . . . . . . . . . . . 213
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 309
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 236
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 47
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 236
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 236
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 237
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 237
High-Beam On Light . . . . . . . . . . .113
High/Low Beam Changer . . . . . 126
Lamps On Reminder . . . . . . . . . .113
Heated Front Seats . . . . . . . . . . . . . . 50
Heated Mirrors . . . . . . . . . . . . . . . . . . . 42
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 181
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 159
High-Beam On Light . . . . . . . . . . . . 113
Hill and Mountain Roads . . . . . . . . 169
Hill Start Assist (HSA) . . . . . . . . . . 192
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Hood Ajar Light . . . . . . . . . . . . . . . . . 114
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 54
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Hydraulic Clutch . . . . . . . . . . . . . . . . 222
I
Ignition Positions . . . . . . . . . . 175, 177
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 233
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 39
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Indicator Owner Manual . . . . . . . . . . . . . . . . 107
Vehicle Ahead . . . . . . . . . . . . . . . . 109
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 74
Information Publication Ordering . . . . . . . . . . 315
Instrument Cluster . . . . . . . . . . . . . . 100
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . 2, 132
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 143
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 273
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2019 - CRC - 4/26/18
336 Index
K
Keyless EntryRemote (RKE) System . . . . . 27, 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 249
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 129
Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 126
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 131
License Plate . . . . . . . . . . . . . . . . . 240
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 105
On Reminder . . . . . . . . . . . . . . . . . .113
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 205
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Lap-Shoulder Belt . . . . . . . . . . . . . . . 56 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 86
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 79
LED Lighting . . . . . . . . . . . . . . . . . . . . 237
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 129
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Lights Airbag Readiness . . . . . . . . . . . . . 103
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 108
Brake System Warning . . . . . . . 107
Charging System . . . . . . . . . . . . . 105
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 105
Cruise Control . . . . . . . . . . . . . . . . .113
Door Ajar . . . . . . . . . . . . . . . . . . . . . .114
Engine Coolant
Temperature Warning . . . . . . . . 111
Engine Oil Pressure . . . . . . . . . . .112
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
Front Fog Lamp . . . . . . . . . . . . . . .113
High-Beam On . . . . . . . . . . . . . . . . .113 Lights (cont'd)
High/Low Beam Changer . . . . . 126
Hood Ajar . . . . . . . . . . . . . . . . . . . . .114
Immobilizer . . . . . . . . . . . . . . . . . . . .112
Lane Departure Warning . . . . . . 109
Low Fuel Warning . . . . . . . . . . . . .112
Operate Pedal . . . . . . . . . . . . . . . . 108
Reduced Engine Power . . . . . . .113
Seat Belt Reminders . . . . . . . . . . 103
Service Vehicle Soon . . . . . . . . . 107
StabiliTrak OFF . . . . . . . . . . . . . . . .110
Tire Pressure . . . . . . . . . . . . . . . . . . 111
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . .110
Traction Off . . . . . . . . . . . . . . . . . . . .110
Ultrasonic Parking Sensor . . . . 109
Up-Shift . . . . . . . . . . . . . . . . . . . . . . 109
Warning, Power Steering . . . . . 109
Locks Automatic Door . . . . . . . . . . . . . . . . . 35
Delayed Locking . . . . . . . . . . . . . . . . 35
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Lockout Protection . . . . . . . . . . . . . . 35
Power Door . . . . . . . . . . . . . . . . . . . . . 34
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 112