2019 CHEVROLET SILVERADO maintenance

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
444 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 091.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
460 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say
“My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 461
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 314
Accessory Power . . . . . . . . . . . . . . . 226
Active Fuel Management . . . . . . . 228
Add-On Electrical Equipment . . . 307
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 308
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 424
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 71
Air Cleaner/Filter, Engine . . . . . . . 327
Air Conditioning . . . . . . . . . . . 189, 191
Air Filter Life System . . . . . . . . . . . . . . . . . . . 326
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 195
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 195
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . 92
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 91
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
Where Are the Airbags? . . . . . . . . 88
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 97
Passenger Status Indicator . . . 148
Readiness Light . . . . . . . . . . . . . . 148
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 96
System Check . . . . . . . . . . . . . . . . . . 86
Alarm Vehicle Security . . . . . . . . . . . . . . . . 53
Alert Lane Change . . . . . . . . . . . . . . . . . 268
Side Blind Zone (SBZA) . . . . . . 267
All-Season Tires . . . . . . . . . . . . . . . . 361
All-Terrain Tires . . . . . . . . . . . . . . . . . 362
Antilock Brake System (ABS) . . . 241 Warning Light . . . . . . . . . . . . . . . . . 153
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 405
Interior . . . . . . . . . . . . . . . . . . . . . . . . 410
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 439

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 465
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 334
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 327
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 180
Flashers, Hazard Warning . . . . . . 181
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 385 Changing . . . . . . . . . . . . . . . . . . . . . 387
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Floor Console Storage . . . . . . . . . . 127
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 413
Fluid
Automatic Transmission . . . . . . 326
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 337
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 236
Washer . . . . . . . . . . . . . . . . . . . . . . . 335
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 182
Folding Mirrors . . . . . . . . . . . . . . . . . . 56
Forward Automatic Braking . . . . . 264
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 261
Four-Wheel Drive . . . . . . . . . . 236, 341
Four-Wheel-Drive Light . . . . . . . . . 154 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 445
Front Axle . . . . . . . . . . . . . . . . . . . . . . 341
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 265
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 69
Heated and Ventilated . . . . . . . . . . 75
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 273
Economy Driving . . . . . . . . . . . . . . . 30
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 276
Filling the Tank . . . . . . . . . . . . . . . 274
Foreign Countries . . . . . . . . . . . . 273
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 144
Low Fuel Warning Light . . . . . . . 158
Management, Active . . . . . . . . . . 228
Prohibited Fuels . . . . . . . . . . . . . . 273
Recommended . . . . . . . . . . . . . . . 272
Top Tier . . . . . . . . . . . . . . . . . . . . . . 272
Full-Size Spare Tire . . . . . . . . . . . . 395
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 352
Fuses and Circuit Breakers . . . 351 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 355, 358
G
Garage Door Opener . . . . . . . . . . . 173Programming . . . . . . . . . . . . . . . . . 173
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 346
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 146
Engine Oil Pressure . . . . . . . . . . 145
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Odometer . . . . . . . . . . . . . . . . . . . . . 144
Speedometer . . . . . . . . . . . . . . . . . 143
Tachometer . . . . . . . . . . . . . . . . . . . 144
Trip Odometer . . . . . . . . . . . . . . . . 144
Voltmeter . . . . . . . . . . . . . . . . . . . . . 147
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 138
General Information Service and Maintenance . . . . . 415
Towing . . . . . . . . . . . . . . . . . . . . . . . . 277
Vehicle Care . . . . . . . . . . . . . . . . . . 313
Glass Replacement . . . . . . . . . . . . . 346
Glove Box . . . . . . . . . . . . . . . . . . . . . . 125
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 439

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 467
Lane Keep Assist Light . . . . . . . . . 154
Lap-Shoulder Belt . . . . . . . . . . . . . . . 82
LATCH SystemReplacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . .117
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 106
LED Lighting . . . . . . . . . . . . . . . . . . . . 348
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 185
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Illumination Control . . . . . . . . . . . 184
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Task . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Lights Airbag Readiness . . . . . . . . . . . . . 148
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 153
Brake System Warning . . . . . . . 152
Charging System . . . . . . . . . . . . . 149
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 150
Cruise Control . . . . . . . . . . . . . . . . 159
Door Ajar . . . . . . . . . . . . . . . . . . . . . 159
Driver Mode Control . . . . . . . . . . 157
Electric Parking Brake . . . . . . . . 153
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . 156 Lights (cont'd)
Engine Coolant
Temperature Warning . . . . . . . 156
Engine Oil Pressure . . . . . . . . . . 158
Flash-to-Pass . . . . . . . . . . . . . . . . . 180
Four-Wheel-Drive . . . . . . . . . . . . . 154
Front Fog Lamp . . . . . . . . . . . . . . 159
High-Beam On . . . . . . . . . . . . . . . . 158
High/Low Beam Changer . . . . . 179
Hill Descent Control . . . . . . . . . . 154
Lane Keep Assist . . . . . . . . . . . . . 154
Low Fuel Warning . . . . . . . . . . . . 158
Seat Belt Reminders . . . . . . . . . . 147
Security . . . . . . . . . . . . . . . . . . . . . . 158
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 153
Tire Pressure . . . . . . . . . . . . . . . . . 157
Tow/Haul Mode . . . . . . . . . . . . . . . 154
Traction Off . . . . . . . . . . . . . . . . . . . 155
Limited-Slip Differential . . . . . . . . . 251
Locking Rear Axle . . . . . . . . . . . . . . 251
Locks Automatic Door . . . . . . . . . . . . . . . . . 47
Delayed Locking . . . . . . . . . . . . . . . . 46
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lockout Protection . . . . . . . . . . . . . . 47
Power Door . . . . . . . . . . . . . . . . . . . . . 46
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Loss of Control . . . . . . . . . . . . . . . . . 201
Low Fuel Warning Light . . . . . . . . . 158
Low-Profile Tires . . . . . . . . . . . . . . . . 362
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . 106
Lumbar Adjustment . . . . . . . . . . . . . . 71
Front Seats . . . . . . . . . . . . . . . . . . . . . 71
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 430
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 424
Maintenance Schedule . . . . . . . . . 417 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 427
Transfer Case . . . . . . . . . . . . . . . . 236
Malfunction Indicator Lamp . . . . . 150
Manual Mirrors . . . . . . . . . . . . . . . . . . 56
Manual Mode . . . . . . . . . . . . . . . . . . . 233
Manual Windows . . . . . . . . . . . . . . . . 62
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 73
Messages Engine Power . . . . . . . . . . . . . . . . 168
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 167
Vehicle Speed . . . . . . . . . . . . . . . . 168

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 469
Power (cont'd)Protection, Battery . . . . . . . . . . . . 186
Retained Accessory (RAP) . . . 226
Seat Adjustment . . . . . . . . . . . . . . . . 70
Windows . . . . . . . . . . . . . . . . . . . . . . . 62
Power Assist Steps . . . . . . . . . . . . . . 52
Pregnancy, Using Seat Belts . . . . 84
Privacy Vehicle Data Recording . . . . . . . 447
Program Courtesy Transportation . . . . . . 441
Prohibited Fuels . . . . . . . . . . . . . . . . 273
Proposition 65 Warning,
California . . . . . . . . . . . .314, 338, 396,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 444
R
Radio Frequency Statement . . . . 445
Reading Lamps . . . . . . . . . . . . . . . . . 185
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 342Locking . . . . . . . . . . . . . . . . . . . . . . . 251
Rear Camera Mirror . . . . . . . . . . . . . 59
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 77 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 78
Rear Storage . . . . . . . . . . . . . . . . . . . 126 Rear Vision Camera (RVC) . . . . . 255
Rear Windows . . . . . . . . . . . . . . . . . . . 64
Rearview Mirrors . . . . . . . . . . . . . . . . 59
Automatic Dimming . . . . . . . . . . . . . 59
Reclining Seatbacks . . . . . . . . . . . . . 71
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 427
Records Maintenance . . . . . . . . . . . . . . . . . . 430
Recreational Vehicle Towing . . . . 400
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 439
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 34, 42
Remote Vehicle Start . . . . . . . . . . . . 44
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 346
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 98
Maintenance . . . . . . . . . . . . . . . . . . 428
Replacing Airbag System . . . . . . . . 98
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 117
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 85 Reporting Safety Defects
Canadian Government . . . . . . . . 446
General Motors . . . . . . . . . . . . . . . 446
U.S. Government . . . . . . . . . . . . . 445
Restraints Where to Put . . . . . . . . . . . . . . . . . 104
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 226
Reverse Tilt Mirrors . . . . . . . . . . . . . . 59
Ride Control Systems Enhanced Traction
System (ETS) . . . . . . . . . . . . . . . 251
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 206
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 439
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 65
Rotation, Tires . . . . . . . . . . . . . . . . . . 377
Routing, Engine Drive Belt . . . . . . 434
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 229
S
Safety Defects ReportingCanadian Government . . . . . . . . 446
General Motors . . . . . . . . . . . . . . . 446

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
470 Index
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . 445
Safety Locks . . . . . . . . . . . . . . . . . . . . . 47
Safety System Check . . . . . . . . . . . . 84
Scheduling Appointments . . . . . . . 441
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 79 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Extender . . . . . . . . . . . . . . . . . . . . . . . . 84
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 80
Lap-Shoulder Belt . . . . . . . . . . . . . . 82
Reminders . . . . . . . . . . . . . . . . . . . . 147
Replacing after a Crash . . . . . . . . 85
Use During Pregnancy . . . . . . . . . . 84
Seats Adjustment, Front . . . . . . . . . . . . . . . 69
Center Seat . . . . . . . . . . . . . . . . . . . . 70
Head Restraints . . . . . . . . . . . . . . . . 68
Heated and Ventilated Front . . . . 75
Heated, Rear . . . . . . . . . . . . . . . . . . . 78
Lumbar Adjustment, Front . . . . . . 71
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 73
Power Adjustment, Front . . . . . . . 70
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Reclining Seatbacks . . . . . . . . . . . . 71
Underseat Storage . . . . . . . . . . . 126
Securing Child Restraints . . . . . . . . . . . 117, 121, 124 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 158
OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 53
Service . . . . . . . . . . . . . . . . . . . . . . . . . 196 Accessories and
Modifications . . . . . . . . . . . . . . . . 314
Climate Control System . . . . . . . 189
Doing Your Own Work . . . . . . . . 315
Maintenance Records . . . . . . . . 430
Maintenance, General Information . . . . . . . . . . . . . . . . . . 415
Parts Identification Label . . . . . 431
Scheduling Appointments . . . . . 441
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 153
Services Special Application . . . . . . . . . . . 423
Servicing the Airbag . . . . . . . . . . . . . 96
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 226
Out of Park . . . . . . . . . . . . . . . . . . . 227
Side Blind Zone Alert (SBZA) . . . 267
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 182
Snow Plow . . . . . . . . . . . . . . . . . . . . . 308
Special Application Services . . . . 423 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 432
Speedometer . . . . . . . . . . . . . . . . . . . 143
Start Assist, Hill . . . . . . . . . . . . . . . . . 244
Start Vehicle, Remote . . . . . . . . . . . 44
Starter Switch Check . . . . . . . . . . . 344
Starting the Engine . . . . . . . . . . . . . 222
Steering . . . . . . . . . . . . . . . . . . . . . . . . 200 Heated Wheel . . . . . . . . . . . . . . . . 132
Wheel Adjustment . . . . . . . . . . . . 131
Wheel Controls . . . . . . . . . . . . . . . 132
Steps Power Assist . . . . . . . . . . . . . . . . . . . 52
Stop/Start System . . . . . . . . . . . . . . 223
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 349
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Storage Areas Center Console . . . . . . . . . . . . . . . 126
Floor Console . . . . . . . . . . . . . . . . 127
Glove Box . . . . . . . . . . . . . . . . . . . . 125
Underseat . . . . . . . . . . . . . . . . . . . . 126
Storage Compartments . . . . . . . . . 125
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 209
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 64