Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 413
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash (Continued)
Warning (Continued)
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage:
. The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the pedals. Always
check that the floor mats do not
interfere with the pedals.
. Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the
correct side up. Do not turn
it over.
. Do not place anything on top of
the driver side floor mat.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Technical Data 431
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 431
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 431
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 432
Engine Drive Belt Routing . . . . 434
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 432 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label on the inside
of the glove box that contains the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
436 Customer Information
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
464 Index
Door (cont'd)Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Locks . . . . . . . . . . . . . . . . . . . . 46
Drive Belt Routing, Engine . . . . . . 434
Driver Assistance Systems . . . . . 254
Driver Information
Center (DIC) . . . . . . . . . . . . . 160, 161
Driver Mode Control . . . . . . . . . . . . 247
Driver Mode Control Light . . . . . . 157
Driving Assistance Systems . . . . . . . . . . 261
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 277
Defensive . . . . . . . . . . . . . . . . . . . . . 199
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 199
For Better Fuel Economy . . . . . . . 30
Hill and Mountain Roads . . . . . . 207
If the Vehicle is Stuck . . . . . . . . . 209
Loss of Control . . . . . . . . . . . . . . . 201
Off-Road . . . . . . . . . . . . . . . . . . . . . 201
Off-Road Recovery . . . . . . . . . . . 200
Vehicle Load Limits . . . . . . . . . . . 210
Wet Roads . . . . . . . . . . . . . . . . . . . 206
Winter . . . . . . . . . . . . . . . . . . . . . . . . 207
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 191E
E85 or FlexFuel . . . . . . . . . . . . . . . . 273
Electric Parking Brake . . . . . . . . . . 242
Electric Parking Brake Light . . . . 153
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 307
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 352
Fuses and Circuit Breakers . . . 351
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 355, 358
Overload . . . . . . . . . . . . . . . . . . . . . 351
Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . . . 156
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 450
Engine Air Cleaner/Filter . . . . . . . . . . . . . 327
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 150
Compartment Overview . . . . . . . 317
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 146
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 156
Cooling System . . . . . . . . . . . . . . . 328
Drive Belt Routing . . . . . . . . . . . . 434 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 229
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Heater . . . . . . . . . . . . . . . . . . . . . . . . 224
Oil Life System . . . . . . . . . . . . . . . 324
Oil Pressure Gauge . . . . . . . . . . 145
Oil Pressure Light . . . . . . . . . . . . 158
Overheated Protection
Operating Mode . . . . . . . . . . . . . 334
Overheating . . . . . . . . . . . . . . . . . . 332
Power Messages . . . . . . . . . . . . . 168
Running While Parked . . . . . . . . 229
Starting . . . . . . . . . . . . . . . . . . . . . . . 222
Engine Air Filter Life System . . . . 326
Entry Lighting . . . . . . . . . . . . . . . . . . . 185
Equipment, Towing . . . . . . . . . . . . . 286
Event Data Recorders . . . . . . . . . . 447
Exit Lighting . . . . . . . . . . . . . . . . . . . . 185
Extended Parking . . . . . . . . . . . . . . . 228
Extender, Seat Belt . . . . . . . . . . . . . . 84
Exterior Cargo Lamps . . . . . . . . . . 183
Exterior Lamp Controls . . . . . . . . . 177
Exterior Lamps Off Reminder . . . 179
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 187
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 465
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 334
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 327
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 180
Flashers, Hazard Warning . . . . . . 181
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 385 Changing . . . . . . . . . . . . . . . . . . . . . 387
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Floor Console Storage . . . . . . . . . . 127
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 413
Fluid
Automatic Transmission . . . . . . 326
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 337
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 236
Washer . . . . . . . . . . . . . . . . . . . . . . . 335
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 182
Folding Mirrors . . . . . . . . . . . . . . . . . . 56
Forward Automatic Braking . . . . . 264
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 261
Four-Wheel Drive . . . . . . . . . . 236, 341
Four-Wheel-Drive Light . . . . . . . . . 154 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 445
Front Axle . . . . . . . . . . . . . . . . . . . . . . 341
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 265
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 69
Heated and Ventilated . . . . . . . . . . 75
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 273
Economy Driving . . . . . . . . . . . . . . . 30
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 276
Filling the Tank . . . . . . . . . . . . . . . 274
Foreign Countries . . . . . . . . . . . . 273
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 144
Low Fuel Warning Light . . . . . . . 158
Management, Active . . . . . . . . . . 228
Prohibited Fuels . . . . . . . . . . . . . . 273
Recommended . . . . . . . . . . . . . . . 272
Top Tier . . . . . . . . . . . . . . . . . . . . . . 272
Full-Size Spare Tire . . . . . . . . . . . . 395
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 352
Fuses and Circuit Breakers . . . 351 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 355, 358
G
Garage Door Opener . . . . . . . . . . . 173Programming . . . . . . . . . . . . . . . . . 173
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 346
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 146
Engine Oil Pressure . . . . . . . . . . 145
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Odometer . . . . . . . . . . . . . . . . . . . . . 144
Speedometer . . . . . . . . . . . . . . . . . 143
Tachometer . . . . . . . . . . . . . . . . . . . 144
Trip Odometer . . . . . . . . . . . . . . . . 144
Voltmeter . . . . . . . . . . . . . . . . . . . . . 147
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 138
General Information Service and Maintenance . . . . . 415
Towing . . . . . . . . . . . . . . . . . . . . . . . . 277
Vehicle Care . . . . . . . . . . . . . . . . . . 313
Glass Replacement . . . . . . . . . . . . . 346
Glove Box . . . . . . . . . . . . . . . . . . . . . . 125
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 439