Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Keys, Doors, and Windows 53
Center Stack Switch
The power assist steps can be
extended to the tire by pressing
j.
When extending the steps with
j,
the kick switch is disabled. The
vehicle must be in P (Park) or
N (Neutral).
To extend the steps:
. Press
jto extend both steps.
A DIC message displays.
. Press
jagain to extend to the
tire. A DIC message displays. .
Press
jagain to return to
normal operation.
Enable/Disable
To enable or disable the power
assist steps, press and hold
jfor
four seconds. A DIC message
displays.
Cleaning
Clean the power assist steps
regularly. For an automatic car
wash, extend the steps while in
N (Neutral) using the center stack
switch. The steps will stow when
shifting into D (Drive).
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
54 Keys, Doors, and Windows
Fast Flash :Vehicle is unsecured.
A door or the hood is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door or the hood is
opened without first disarming the
system. When the alarm is
activated, the turn signals flash and
the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle.
To avoid setting off the alarm by
mistake:
. Lock the vehicle after all
occupants have exited. .
Always unlock a door with the
RKE transmitter.
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Immobilizer
See Radio Frequency Statement
0 445.
Immobilizer Operation
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
306 Driving and Operating
.Maintenance Alerts
. Security Alert
. Tow/Haul Mode Reminder
Trailer Detection Alert
The Trailer Detection Alert setting
will be on by default. Turn it off to
disable the Trailer Detection pop-up
from displaying when a trailer is
connected. The Guest Trailer Profile
will become the active Trailer
Profile, unless another Trailer Profile
is selected manually through the
Trailering App. If this setting is
disabled while a Custom Trailer
Profile is active, that Trailer Profile
will remain the active profile until the
trailer is disconnected.
Maintenance Alerts
Touch Maintenance Alerts to view
the Maintenance Alerts settings
page. These alerts are based on the
Trailer Profile, so the settings for
each Trailer Profile must be turned
on or off. Touch a profile to view
more information or adjust the
setting for that profile. The setting will be on by default for
each profile. All Maintenance Alerts
for that active Trailer Profile will be
received.
Turn a setting off to not receive any
of the Maintenance Alerts when that
Trailer Profile is active.
Security Alert
A security alert can be set if a trailer
is connected and the alert is
enabled. When the trailer is
disconnected and the vehicle is off,
an alarm will sound.
Touch Security Alert in Settings to
view the Security Alert settings
page. These alerts are based on the
Trailer Profile, so the settings for
each Trailer Profile must be turned
on or off. Touch a profile to view
more information or adjust the
setting for that profile.
This setting will be off by default for
each Trailer Profile, including the
Guest Trailer Profile.
A smartphone will receive a
notification that the trailer related to
the selected Trailer Profile isdisconnected from the vehicle, if the
setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the
smartphone number has been
added to the account for this
notification.
If the setting is turned off for a given
Trailer Profile, the smartphone will
not receive this security notification
even if the Trailer Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the
Tow/Haul Mode when towing a
trailer. See
Tow/Haul Mode 0235.
Touch Tow/Haul Mode Reminder in
Settings to view the Tow/Haul Mode
Reminder settings page. These
alerts are based on the Trailer
Profile, so the settings for each
Trailer Profile must be turned on or
off. Touch a profile to view more
information or to adjust the setting
for that profile.
This setting will default to OFF for
each Trailer Profile, including the
Guest Trailer Profile.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
OnStar 451
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 461
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 314
Accessory Power . . . . . . . . . . . . . . . 226
Active Fuel Management . . . . . . . 228
Add-On Electrical Equipment . . . 307
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 308
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 424
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 71
Air Cleaner/Filter, Engine . . . . . . . 327
Air Conditioning . . . . . . . . . . . 189, 191
Air Filter Life System . . . . . . . . . . . . . . . . . . . 326
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 195
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 195
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . 92
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 91
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
Where Are the Airbags? . . . . . . . . 88
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 97
Passenger Status Indicator . . . 148
Readiness Light . . . . . . . . . . . . . . 148
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 96
System Check . . . . . . . . . . . . . . . . . . 86
Alarm Vehicle Security . . . . . . . . . . . . . . . . 53
Alert Lane Change . . . . . . . . . . . . . . . . . 268
Side Blind Zone (SBZA) . . . . . . 267
All-Season Tires . . . . . . . . . . . . . . . . 361
All-Terrain Tires . . . . . . . . . . . . . . . . . 362
Antilock Brake System (ABS) . . . 241 Warning Light . . . . . . . . . . . . . . . . . 153
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 405
Interior . . . . . . . . . . . . . . . . . . . . . . . . 410
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 439
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
470 Index
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . 445
Safety Locks . . . . . . . . . . . . . . . . . . . . . 47
Safety System Check . . . . . . . . . . . . 84
Scheduling Appointments . . . . . . . 441
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 79 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Extender . . . . . . . . . . . . . . . . . . . . . . . . 84
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 80
Lap-Shoulder Belt . . . . . . . . . . . . . . 82
Reminders . . . . . . . . . . . . . . . . . . . . 147
Replacing after a Crash . . . . . . . . 85
Use During Pregnancy . . . . . . . . . . 84
Seats Adjustment, Front . . . . . . . . . . . . . . . 69
Center Seat . . . . . . . . . . . . . . . . . . . . 70
Head Restraints . . . . . . . . . . . . . . . . 68
Heated and Ventilated Front . . . . 75
Heated, Rear . . . . . . . . . . . . . . . . . . . 78
Lumbar Adjustment, Front . . . . . . 71
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 73
Power Adjustment, Front . . . . . . . 70
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Reclining Seatbacks . . . . . . . . . . . . 71
Underseat Storage . . . . . . . . . . . 126
Securing Child Restraints . . . . . . . . . . . 117, 121, 124 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 158
OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 53
Service . . . . . . . . . . . . . . . . . . . . . . . . . 196 Accessories and
Modifications . . . . . . . . . . . . . . . . 314
Climate Control System . . . . . . . 189
Doing Your Own Work . . . . . . . . 315
Maintenance Records . . . . . . . . 430
Maintenance, General Information . . . . . . . . . . . . . . . . . . 415
Parts Identification Label . . . . . 431
Scheduling Appointments . . . . . 441
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 153
Services Special Application . . . . . . . . . . . 423
Servicing the Airbag . . . . . . . . . . . . . 96
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 226
Out of Park . . . . . . . . . . . . . . . . . . . 227
Side Blind Zone Alert (SBZA) . . . 267
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 182
Snow Plow . . . . . . . . . . . . . . . . . . . . . 308
Special Application Services . . . . 423 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 432
Speedometer . . . . . . . . . . . . . . . . . . . 143
Start Assist, Hill . . . . . . . . . . . . . . . . . 244
Start Vehicle, Remote . . . . . . . . . . . 44
Starter Switch Check . . . . . . . . . . . 344
Starting the Engine . . . . . . . . . . . . . 222
Steering . . . . . . . . . . . . . . . . . . . . . . . . 200 Heated Wheel . . . . . . . . . . . . . . . . 132
Wheel Adjustment . . . . . . . . . . . . 131
Wheel Controls . . . . . . . . . . . . . . . 132
Steps Power Assist . . . . . . . . . . . . . . . . . . . 52
Stop/Start System . . . . . . . . . . . . . . 223
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 349
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Storage Areas Center Console . . . . . . . . . . . . . . . 126
Floor Console . . . . . . . . . . . . . . . . 127
Glove Box . . . . . . . . . . . . . . . . . . . . 125
Underseat . . . . . . . . . . . . . . . . . . . . 126
Storage Compartments . . . . . . . . . 125
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 209
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 64
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
472 Index
Turn SignalBulb Replacement . . . . . . . . . . . . 349
U
Underseat Storage . . . . . . . . . . . . . 126
Uniform Tire Quality Grading . . . 381
Universal Remote System . . . . . . 173
Operation . . . . . . . . . . . . . . . . . . . . . 176
Programming . . . . . . . . . . . . . . . . . 173
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 53
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 199
Identification Number (VIN) . . . 431
Load Limits . . . . . . . . . . . . . . . . . . . 210
Messages . . . . . . . . . . . . . . . . . . . . 167
Personalization . . . . . . . . . . . . . . . 168
Remote Start . . . . . . . . . . . . . . . . . . . 44
Security . . . . . . . . . . . . . . . . . . . . . . . . 53
Speed Messages . . . . . . . . . . . . . 168
Towing . . . . . . . . . . . . . . . . . . . . . . . . 400
Vehicle Ahead Indicator . . . . . . . . 155
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 369
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 447 Ventilation, Air . . . . . . . . . . . . . . . . . . 195
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Voltmeter Gauge . . . . . . . . . . . . . . . 147
W
Warning
Brake System Light . . . . . . . . . . . 152
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 270
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 138
Warnings
Hazard Flashers . . . . . . . . . . . . . . 181
Washer Fluid . . . . . . . . . . . . . . . . . . . 335
Wheels Alignment and Tire Balance . . 383
Different Size . . . . . . . . . . . . . . . . . 381
Replacement . . . . . . . . . . . . . . . . . 383
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Where to Put the Restraint . . . . . 104
Windows . . . . . . . . . . . . . . . . . . . . . . . . 62
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Windshield
Replacement . . . . . . . . . . . . . . . . . 346
Wiper/Washer . . . . . . . . . . . . . . . . 132 Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 207
Winter Tires . . . . . . . . . . . . . . . . . . . . 361
Wiper Blade Replacement . . . . . . 345
Wireless Charging . . . . . . . . . . . . . . 136