2019 CHEVROLET SILVERADO 3500 automatic transmission

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 261
Grade Braking is not available when
Range Selection Mode is active.
SeeTow/Haul Mode 0261.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust brake,
it can also be used, but will not
automatically downshift the
transmission. See “Exhaust Brake”
in the Duramax diesel supplement.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Low Traction Mode
If equipped, Low Traction Mode
assists in vehicle acceleration when
road conditions are slippery, such
as with ice or snow. While the
vehicle is at a stop, select L2 using
Range Selection Mode. This will
limit torque to the wheels and help
to prevent the tires from spinning.
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce
shift cycling. This provides
increased performance, vehicle
control, and enhanced transmission and engine cooling when driving
down steep hills or mountain
grades, when towing, or when
hauling heavy loads.
The selector button is on the end of
the shift lever. Turn the Tow/Haul
Mode on and off by pressing the
button. When the Tow/Haul Mode is
enabled, a light on the instrument
cluster will come on.
See
Tow/Haul Mode Light 0150 and
Hill and Mountain Roads 0235.
Also see “Tow/Haul Mode” under
Towing Equipment 0306.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See “Tow/Haul Mode” listed
previously and Manual Mode0259.
Tow/Haul Mode Grade Braking
assists in maintaining desired
vehicle speeds when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
262 Driving and Operating
If equipped, on vehicles with a
gasoline engine, to disable or
enable Tow/Haul Grade Braking
within the current ignition key cycle,
press and hold the Tow/Haul button
for five seconds. When the button is
released, the requested mode
change is made. A DIC message is
displayed.
On vehicles with a diesel engine,
Tow/Haul Mode Grade Braking can
be enabled or disabled by pressing
the Tow/Haul Mode button. Use the
exhaust brake and Tow/Haul Mode
for maximum grade braking.
SeeTowing Equipment 0306.
For other forms of grade braking,
see Automatic Transmission 0256
and Cruise Control 0276.Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Read the appropriate section for
transfer case operation before
using.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in
4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.
. Make the transfer case harder to
shift, and cause it to run noisier.
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear —2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Shifting Into Park 0253.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
Engagement noise and bump when
shifting between 4
nand 4mor from
N (Neutral), with the engine running,
is normal.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 267
Shifting Out of N (Neutral)
To shift:1. Set the parking brake and apply the brake pedal.
2. Turn the ignition on with the engine off.
3. Shift the transmission to N (Neutral).
4. Turn the transfer case knob to 2
m.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
5. Release the parking brake.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
6. Start the engine and shift the transmission to the
desired gear.
Automatic Transfer Case
If equipped, use the transfer case
knob next to the steering wheel to
shift into and out of four-wheel drive.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case.
If the indicator mark on the knob
does not match up with the light
then that likely means the knob was
moved when the ignition was off. The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
traction conditions are variable.
When driving in AUTO, the front
axle is engaged, and the vehicle's
power is sent to the front and rear

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
268 Driving and Operating
wheels automatically based on
driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
Do not use AUTO mode,
if equipped, to park on a steep
grade with poor traction such as ice,
snow, mud, or gravel. In AUTO
mode only the rear wheels will hold
the vehicle from sliding when
parked. If parking on a steep grade,
use 4
mto keep all four wheels
engaged.
4
m(Four-Wheel Drive High) : Use
this position when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
n
when driving off-road in deep sand,
deep mud, or deep snow, and while
climbing or descending steep hills. Shifting into 4
nwill turn Traction
Control and StabiliTrak off. See
Traction Control/Electronic Stability
Control 0273.
Shifting Into 4
mor AUTO
Turn the knob to the 4
mor AUTO
position at any speed, except from
4
n. The indicator light will flash
while shifting and will remain on
when the shift is completed.
Shifting Into 2
m
Turn the knob to 2mat any speed,
except when shifting from 4
n. The
indicator light will flash while shifting
and will remain on when the shift is
completed.
Shifting Into 4
n
When 4nis engaged, keep vehicle
speed below 72 km/h (45 mph).
To shift:
1. The ignition must be on and the vehicle must be stopped or
moving less than 5 km/h (3 mph) with the transmission
in N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Turn the knob to 4
n. Wait for
the 4
nindicator light to stop
flashing before shifting the
transmission into gear.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is in gear and/or
moving more than 5 km/h (3 mph),
the 4
nindicator light will flash for
30 seconds and not complete the
shift. After 30 seconds the transfer
case will shift to 4
m. Turn the knob
to 4
mto display the indicator. With
the vehicle moving less than 5 km/h
(3 mph), and the transmission in
N (Neutral), attempt the shift again.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
276 Driving and Operating
When enabled, if the vehicle speed
is above 30 km/h (19 mph) and
below 60 km/h (37 mph), a DIC
message will display.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
With cruise control a speed of about
40 km/h (25 mph) or more can be
maintained without keeping your
foot on the accelerator. Cruise
control does not work at speeds
below about 40 km/h (25 mph).
If equipped with an Allison or
Hydra-Matic 6-speed automatic
transmission, see “Tow/Haul Mode
Grade Braking” underTow/Haul
Mode 0261 for an explanation of how cruise control interacts with the
Range Selection Mode, Tow/Haul
Mode, and Grade Braking systems.
If the cruise control is being used
and the Traction Control System
(TCS) or StabiliTrak/Electronic
Stability Control (ESC) begins to
limit wheel spin, the cruise control
will automatically disengage. See
Traction Control/Electronic Stability
Control
0273. When road
conditions allow you to safely use it
again, cruise control can be turned
back on.
If the brakes are applied, cruise
control disengages.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
278 Driving and Operating
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle will slow down to the
previous set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
pressing SET–will result in cruise
control set to the current vehicle
speed.
Using Cruise Control on Hills
How well the cruise control works
on hills depends on the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, pressing the accelerator pedal
may be necessary to maintain
vehicle speed.
While going downhill:
. Vehicles with a 6-speed
automatic transmission and a
gasoline engine have Cruise
Grade Braking to help maintain
driver selected speed. Cruise Grade Braking is enabled
when the vehicle is started and
cruise control is active. It is not
enabled in Range Selection
Mode. It assists in maintaining
driver selected speed when
driving on downhill grades by
using the engine and
transmission to slow the vehicle.
To disable and enable Cruise
Grade Braking for the current
ignition key cycle, press and
hold the Tow/Haul button for
five seconds. A DIC message
displays. See
Vehicle Messages
0 159.
. Vehicles with a diesel engine
have Cruise Grade Braking
enabled when Tow/Haul Mode is
on, the exhaust brake is on,
or both are on.
For other forms of descent control,
see Hill Descent Control (HDC)
0 275, Automatic Transmission
0 256, and Tow/Haul Mode 0261. Ending Cruise Control
There are four ways to end cruise
control:
.
Step lightly on the brake pedal.
. Press
*.
. Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
5is pressed
or the ignition is turned off.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 295
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
SeeManual Mode 0259.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Parking Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Forward Automatic Braking
System (FAB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0255.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 297
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0343.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible. When parking your vehicle and your
trailer on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0430. It is
especially important to check the
automatic transmission fluid, engine
oil, axle lubricant, belts, cooling
system, and brake system before
and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 343.