2019 CHEVROLET SILVERADO 2500 radio

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Customer Information 461
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
466 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 459.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
OnStar 467
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0318. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 475
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 325
Accessory Power . . . . . . . . . . . . . . . 251
Active Fuel Management . . . . . . . 254
Add-On Electrical Equipment . . . 318
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 318
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 465
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 437
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 246
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 58
Agreements Trademarks and License . . . . . 210
Air Cleaner/Filter, Engine . . . . . . . 338
Air Conditioning . . . . . .216, 218, 220
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 223
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 223
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 80
Passenger Sensing System . . . . 84 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 81
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79
Where Are the Airbags? . . . . . . . . 77
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Light On-Off . . . . . . . . . . . . . . . . . . 144
On-Off Light . . . . . . . . . . . . . . . . . . 144
On-Off Switch . . . . . . . . . . . . . . . . . . 82
Passenger Status Indicator . . . 145
Readiness Light . . . . . . . . . . . . . . 143
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 88
System Check . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
All-Season Tires . . . . . . . . . . . . . . . . 370
All-Terrain Tires . . . . . . . . . . . . . . . . . 372
AM-FM Radio . . . . . . . . . . . . . . . . . . . 185
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 189
Multi-band . . . . . . . . . . . . . . . . . . . . 189

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 479
Extender, Seat Belt . . . . . . . . . . . . . . 74
Exterior Cargo Lamps . . . . . . . . . . 177
Exterior Lamp Controls . . . . . . . . . 171
Exterior Lamps Off Reminder . . . 173
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 180
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 345
Fast Idle System . . . . . . . . . . . . . . . . 250
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 338
Fixed Mast Antenna . . . . . . . . . . . . 189
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 174
Flashers, Hazard Warning . . . . . . 175
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 394 Changing . . . . . . . . . . . . . . . . . . . . . 396
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Floor Console Storage . . . . . . . . . . 124
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 426
Fluid Automatic
Transmission . . . . . . . . . . . 335, 337
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 348 Fluid (cont'd)
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 262
Power Steering . . . . . . . . . . . . . . . 345
Washer . . . . . . . . . . . . . . . . . . . . . . . 346
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 176 Bulb Replacement . . . . . . . . . . . . 359
Folding Mirrors . . . . . . . . . . . . . . . . . . 47
Forward Automatic Braking . . . . . 285
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 282
Four-Wheel Drive . . . . . . . . . . 262, 350
Four-Wheel-Drive Light . . . . . . . . . 150
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 459
Front Axle . . . . . . . . . . . . . . . . . . . . . . 350
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 57
Heated and Ventilated . . . . . . . . . . 63
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 290
Economy Driving . . . . . . . . . . . . . . . 32
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 293
Filling the Tank . . . . . . . . . . . . . . . 291
Foreign Countries . . . . . . . . . . . . 290 Fuel (cont'd)
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 139
Low Fuel Warning Light . . . . . . . 153
Management, Active . . . . . . . . . . 254
Prohibited Fuels . . . . . . . . . . . . . . 290
Recommended . . . . . . . . . . . . . . . 290
Top Tier . . . . . . . . . . . . . . . . . . . . . . 289
Full-Size Spare Tire . . . . . . . . . . . . 407
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 362
Fuses and Circuit Breakers . . . 362
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 366, 367
G
Garage Door Opener . . . . . . . . . . . 167
Programming . . . . . . . . . . . . . . . . . 167
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 356
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 141
Engine Oil Pressure . . . . . . . . . . 140
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Odometer . . . . . . . . . . . . . . . . . . . . . 139
Speedometer . . . . . . . . . . . . . . . . . 139
Tachometer . . . . . . . . . . . . . . . . . . . 139
Trip Odometer . . . . . . . . . . . . . . . . 139

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 483
ParkingBrake . . . . . . . . . . . . . . . . . . . . . . . . . 271
Brake and P (Park)
Mechanism Check . . . . . . . . . . 354
Over Things That Burn . . . . . . . 254
Parking or Backing Assistance Systems . . . . . . . . . . 280
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 145
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Passenger Sensing System . . . . . 84
Perchlorate Materials Requirements, California . . . . . . 325
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 160
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 209
Bluetooth . . . . . . . . . . . . . . . . 203, 205
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 322
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Outlets . . . . . . . . . . . . . . . . . . . . . . . 130 Power (cont'd)
Protection, Battery . . . . . . . . . . . . 180
Retained Accessory (RAP) . . . 251
Seat Adjustment . . . . . . . . . . . . . . . . 58
Steering Fluid . . . . . . . . . . . . . . . . . 345
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Power Assist Steps . . . . . . . . . . . . . . 42
Pregnancy, Using Seat Belts . . . . 73
Privacy Vehicle Data Recording . . . . . . . 461
Program Courtesy Transportation . . . . . . 455
Prohibited Fuels . . . . . . . . . . . . . . . . 290
Proposition 65 Warning,
California . . . . . . . . . . . .325, 349, 408, Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 458
R
Radio Frequency Statement . . . . 459
Radio Reception . . . . . . . . . . . . . . . . 188
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 185
Satellite . . . . . . . . . . . . . . . . . . . . . . . 187
Reading Lamps . . . . . . . . . . . . . . . . . 178 Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 351
Locking . . . . . . . . . . . . . . . . . . . . . . . 276
Rear Seats . . . . . . . . . . . . . . . . . . 65, 66
Rear Vision Camera (RVC) . . . . . 280
Rear Windows . . . . . . . . . . . . . . . . . . . 52
Rearview Mirrors . . . . . . . . . . . . . . . . 49 Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 197
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 440
Records Maintenance . . . . . . . . . . . . . . . . . . 444
Recreational Vehicle Towing . . . . 412
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 453
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . . . 38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 90
Maintenance . . . . . . . . . . . . . . . . . . 442
Replacing Airbag System . . . . . . . . 90
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 109

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
484 Index
Replacing Seat Belt SystemParts after a Crash . . . . . . . . . . . . . 75
Reporting Safety Defects Canadian Government . . . . . . . . 460
General Motors . . . . . . . . . . . . . . . 460
U.S. Government . . . . . . . . . . . . . 460
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 96
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 251
Reverse Tilt Mirrors . . . . . . . . . . . . . . 49
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 234
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 453
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 53
Rotation, Tires . . . . . . . . . . . . . . . . . . 386
Routing, Engine Drive Belt . . . . . . 448
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 255
S
Safety Defects Reporting
Canadian Government . . . . . . . . 460
General Motors . . . . . . . . . . . . . . . 460 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 460
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 74
Satellite Radio . . . . . . . . . . . . . . . . . . 187
Scheduling Appointments . . . . . . . 455
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 67 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Extender . . . . . . . . . . . . . . . . . . . . . . . . 74
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 68
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 73
Lap-Shoulder Belt . . . . . . . . . . . . . . 70
Reminders . . . . . . . . . . . . . . . . . . . . 143
Replacing after a Crash . . . . . . . . 75
Use During Pregnancy . . . . . . . . . . 73
Seats Adjustment, Front . . . . . . . . . . . . . . . 57
Center Seat . . . . . . . . . . . . . . . . . . . . 57
Head Restraints . . . . . . . . . . . . . . . . 56
Heated and Ventilated Front . . . . 63
Lumbar Adjustment, Front . . . . . . 58
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 60
Power Adjustment, Front . . . . . . . 58
Rear . . . . . . . . . . . . . . . . . . . . . . . . 65, 66
Reclining Seatbacks . . . . . . . . . . . . 59
Securing Child Restraints . . . . . . . . . . . . . . . . 110, 113 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 153
OnStar . . . . . . . . . . . . . . . . . . . . . . . 465
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 43
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 43
Service . . . . . . . . . . . . . . . . . . . . . . . . . 224 Accessories and
Modifications . . . . . . . . . . . . . . . . 325
Climate Control System . . . . . . . . . . . . . . . . . 216, 218
Doing Your Own Work . . . . . . . . 326
Maintenance Records . . . . . . . . 444
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 428
Parts Identification Label . . . . . 445
Scheduling Appointments . . . . . 455
Services Special Application . . . . . . . . . . . 436
Servicing the Airbag . . . . . . . . . . . . . 88
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 354
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 253
Out of Park . . . . . . . . . . . . . . . . . . . 254
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 175
Snow Plow . . . . . . . . . . . . . . . . . . . . . 318