Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
436 Service and Maintenance
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter
replacement may also be needed if
you notice reduced airflow, windows
fogging up, or odors. Your local GM
Service location can help you
determine when it is the right time to
replace your filter.
(2) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
(3) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
(5)
Or every five years, whichever
comes first. See Cooling System
0 339.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0348.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0355.Special Application
Services
.
Vehicles with Dual Wheels:
Check dual wheel nut torque at
160, 1 600, and 10 000 km (100,
1,000, and 6,000 mi) of driving.
Repeat this service whenever a
tire/wheel is serviced or
removed.
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See “Underbody
Maintenance” inExterior Care
0 418.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
444 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
452 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 445.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Customer Information 459
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com. To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device. Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
482 Index
Lumbar Adjustment . . . . . . . . . . . . . . 58Front Seats . . . . . . . . . . . . . . . . . . . . . 58
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 444
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 437
Maintenance Schedule . . . . . . . . . 430 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 440
Transfer Case . . . . . . . . . . . . . . . . 262
Malfunction Indicator Lamp . . . . . 146
Manual Mirrors . . . . . . . . . . . . . . . . . . 45
Manual Mode . . . . . . . . . . . . . . . . . . . 259
Manual Windows . . . . . . . . . . . . . . . . 50
Media Avoiding Untrusted Devices . . 190
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 60
Messages Engine Power . . . . . . . . . . . . . . . . 159
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 159
Vehicle Speed . . . . . . . . . . . . . . . . 159
Mirrors Automatic Dimming . . . . . . . . . . . . . 48
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 50 Mirrors (cont'd)
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 48
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 45
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 47
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 48
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 45
Manual Rearview . . . . . . . . . . . . . . . 49
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Tilt in Reverse . . . . . . . . . . . . . . . . . . 49
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 46
Mirrors, Interior Rearview . . . . . . . . 49
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 380
Multi-band Antenna . . . . . . . . . . . . . 189
N
Navigation
Connected Services . . . . . . . . . . 471
New Vehicle Break-In . . . . . . . . . . . 246
Noise Control System . . . . . . . . . . 352
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 139 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 230 Driving . . . . . . . . . . . . . . . . . . . . . . . . 230
Recovery . . . . . . . . . . . . . . . . . . . . . 229
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 331 Oil (cont'd)
Engine Oil Life System . . . . . . . 333
Engine Oil Pressure Gauge . . . 140
Older Children, Restraints . . . . . . . 91
Online Owner Center . . . . . . . . . . . 452
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 462
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 465
OnStar Emergency . . . . . . . . . . . . . 464
OnStar Overview . . . . . . . . . . . . . . . 463
OnStar Security . . . . . . . . . . . . . . . . 465
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 344
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 176
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 130
Overheated Engine Protection Operating Mode . . . . 344
Overheating, Engine . . . . . . . . . . . . 343
Overview . . . . . . . . . . . . . . . . . . . . . . . 183
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 253
Shifting Out of . . . . . . . . . . . . . . . . 254
Park Assist . . . . . . . . . . . . . . . . . . . . . 280