Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
198 Infotainment System
1. Pressgon the steering wheel
control to activate voice
recognition, or select
gon the
infotainment display.
. If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
. If voice recognition is
started from the
infotainment display, the
selections and visual dialog
content are displayed on
both the infotaonment
display and the instrument
cluster display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section. Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems
to be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.
Press the Home screen button
to terminate the voice
recognition session which was
initiated by pressing
gon the
infotainment display.
. Press or say “Cancel”or“Exit” to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
204 Infotainment System
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
when the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. For U.S.
and Canada only, see www.gm.com/
bluetooth for more information about
compatible phones.
Bluetooth Controls
Use the buttons on the instrument
panel, center stack, and steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g:Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
0 183.
{:Press to go to the Home Page.
See Home Page 0184.
#:Select to enter the phone main
menu.
See Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Voice Recognition
If equipped, the voice recognition
system uses commands to control
the system and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle. When to Speak :
A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth for U.S.
and Canada only.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
250 Driving and Operating
Caution (Continued)
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there
while holding the key in START
for up to 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and transmission gently until the oil
warms up and lubricates all
moving parts.
Fast Idle System
If equipped, this feature is available
only with cruise control. The manual
fast idle switch is operated using the
cruise control buttons on the left
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.
The parking brake is set.
. The brake pedal is not pressed.
. The vehicle must not be moving
and the accelerator must not be
pressed.
To control the fast idle:
. To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit. .
Press and release the cruise
control SET- button. Engine
speed will be held at
approximately 1200 rpm.
One of the following actions will turn
off the fast idle:
. Pressing the brake.
. Selecting the cruise control
cancel button.
. Releasing the parking brake.
. Moving the transmission shift
lever out of P (Park) or
N (Neutral).
. Selecting the cruise control on/
off button when it was
previously on.
. Pressing the cruise control SET-
button a second time.
. Pressing the accelerator more
than one-quarter of the
way down.
. Turning the ignition off.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 259
Caution (Continued)
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking
If equipped with a gasoline engine
and an automatic transmission,
Normal Mode Grade Braking is
enabled when the vehicle is started,
but is not enabled in Range
Selection Mode. It assists in
maintaining desired vehicle speeds
when driving on downhill grades by
using the engine and transmission
to slow the vehicle. The first time
the system engages for each
ignition key cycle, a DIC message
will be displayed.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
five seconds. When the button is
released, the requested mode
change is made. A DIC message
displays.For other forms of grade braking,
see
Tow/Haul Mode 0261 and
Cruise Control 0276.
Kickdown Mode
If equipped, the accelerator pedal
provides an additional downshift
after pressing through the kickdown
feature.
It requires extra pedal pressure near
the end of its travel to engage.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears. To use this feature:
1. Move the shift lever to L (Manual Mode).
2. Press the plus/minus buttons on the shift lever to select the
desired range of gears for
current driving conditions.
With an 8-speed automatic
transmission, hold the plus/minus
buttons on the shift lever to select
the highest or lowest range
available for the current vehicle
speed.
When the shift lever is moved from
D (Drive) to L (Manual Mode), a
number displays next to the L,
indicating the current transmission
range.
This number is the highest gear that
the transmission will command while
operating in L (Manual Mode). All
gears below that number are
available. As driving conditions
change, the transmission can
automatically shift to lower gears.
For example, when L5 is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
312 Driving and Operating
This symbol is on the Trailer Brake
Control Panel on vehicles with an
ITBC system. The power output to
the trailer brakes is proportional to
the amount of vehicle braking. This
available power output to the trailer
brakes can be adjusted to a wide
range of trailering situations.
The ITBC system is integrated with
the vehicle’s brake, anti-lock brake,
and StabiliTrak systems. In trailering
conditions that cause the vehicle’s
anti-lock brake or StabiliTrak
systems to activate, power sent to
the trailer's brakes will be
automatically adjusted to minimize
trailer wheel lock-up. This does not
imply that the trailer has StabiliTrak.
If the vehicle’s brake, anti-lock
brake, or StabiliTrak systems are
not functioning properly, the ITBC
system may not function fully or at all. Make sure all of these systems
are fully operational to allow the
ITBC system to function properly.
The ITBC system is powered
through the vehicle's electrical
system. Turning the ignition off will
also turn off the ITBC system. The
ITBC system is fully functional only
when the ignition is in ON/RUN.
{Warning
Connecting a trailer that has an
air brake system may result in
reduced or complete loss of trailer
braking, including increased
stopping distance or trailer
instability which could result in
serious injury, death, or property
damage. Only use the ITBC
system with electric or electric
over hydraulic trailer brake
systems.
Trailer Brake Control Panel
1. Manual Trailer Brake Apply
Lever
2. Trailer Gain Adjustment Buttons
The ITBC control panel is on the
instrument panel to the left of the
steering column. See Instrument
Panel 06. The control panel allows
adjustment to the amount of output,
referred to as Trailer Gain, available
to the trailer brakes and allows
manual application of the trailer
brakes. Use the ITBC control panel
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 313
and the DIC trailer brake display
page to adjust and display power
output to the trailer brakes.
Trailer Brake DIC Display Page
The ITBC display page indicates
.Trailer Gain setting
. Output to the trailer brakes
. Trailer connection
. System operational status.
To display
. Scroll through the DIC menu
pages
. Press a Trailer Gain (+) or (−)
button
. Activate the Manual Trailer
Brake Apply Lever
Press a Trailer Gain button to recall
the current Trailer Gain setting.
Each press and release of the gain
buttons will then change the Trailer
Gain setting. TRAILER GAIN:
Press the Trailer Gain (+) or (−) to
adjust. Press and hold to
continuously adjust the Trailer Gain.
To turn the output to the trailer off,
adjust the Trailer Gain setting to 0.0.
This setting can be adjusted from
0.0 to 10.0 with a trailer connected
or disconnected.
TRAILER OUTPUT: This displays
anytime a trailer with electric brakes
is connected. Output to the trailer
brakes is based on the amount of
vehicle braking present and relative
to the Trailer Gain setting. Output is
displayed from 0 to 100% for each
gain setting.
The Trailer Output will indicate
“- - -
- - -” on the Trailer Brake Display
Page whenever the following occur:
. No trailer is connected.
. A trailer without electric brakes
is connected, no DIC message
will display .
A trailer with electric brakes has
become disconnected, a CHECK
TRAILER WIRING message
displays on the DIC
. There is a fault present in the
wiring to the trailer brakes, a
CHECK TRAILER WIRING
message displays on the DIC
. The ITBC system is not working
due to a fault, a SERVICE
TRAILER BRAKE SYSTEM
message displays in the DIC
Manual Trailer Brake Apply Lever
Slide this lever left to apply the
trailer ’s electric brakes independent
of the vehicle’s brakes. Use this
lever to adjust Trailer Gain to
achieve the proper power output to
the trailer brakes. The trailer's and
the vehicle's brake lamps will come
on when either vehicle brakes or
manual trailer brakes are applied
and properly connected.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
314 Driving and Operating
Trailer Gain Adjustment Procedure
Trailer Gain should be set for a
specific trailering condition and it
must be readjusted anytime vehicle
loading, trailer loading, or road
surface conditions change.
{Warning
Trailer brakes that are
over-gained or under-gained may
not stop the vehicle and the trailer
as intended and can result in a
crash. Always follow the
instructions to set the Trailer Gain
for the proper trailer stopping
performance.
To adjust Trailer Gain for each
towing condition: 1. Drive the vehicle with the trailer attached on a level road
surface representative of the
towing condition and free of
traffic at about 32 - 40 km/h
(20 - 25 mph) and fully apply
the Manual Trailer Brake Apply
Lever. Note
Adjusting Trailer Gain at speeds
lower than 32 to 40 km/h (20 to
25 mph) may result in an incorrect
gain setting.
2. Adjust the Trailer Gain, using the Trailer Gain (+) or (−)
adjustment Buttons, to just
below the point of trailer wheel
lock-up, indicated by trailer
wheel squeal or tire smoke
when a trailer wheel locks.
Note
Trailer wheel lock-up may not occur
if towing a heavily loaded trailer.
Adjust the Trailer Gain to the
highest allowable setting for the
towing condition.
3. Readjust Trailer Gain anytime vehicle loading, trailer loading,
or road surface conditions
change or if trailer wheel
lock-up is noticed at any time
while towing. Other ITBC-Related DIC Messages
TRAILER CONNECTED: This
message will briefly display when a
trailer with electric brakes is first
connected to the vehicle. This
message will automatically turn off
in about 10 seconds. This message
can be acknowledged before it
automatically turns off.
CHECK TRAILER WIRING: This
message will display if:
.
The ITBC system first
determines connection to a
trailer with electric brakes and
then the trailer harness becomes
disconnected the vehicle.
If the disconnect occurs while
the vehicle is stationary, this
message will automatically turn
off in about 30 seconds. This
message will also turn off if it is
acknowledged or if the trailer
harness is reconnected.
If the disconnect occurs while
the vehicle is moving, this
message will continue until the
ignition is turned off. This
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
334 Vehicle Care
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. Change the oil as soon
as possible within the next 1 000 km
(600 mi). It is possible that, if driving
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is needed
when the OIL LIFE REMAINING
percentage is near 0%. Your dealer
has trained service people who will
perform this work and reset the
system. It is also important to checkthe oil regularly over the course of
an oil drain interval and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the engine oil life system:
1. Display the OIL LIFE REMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in
P (Park) to access this display.
See Driver Information Center
(DIC) (Base Level) 0154 or
Driver Information Center (DIC)
(Uplevel) 0156. 2. Press and hold
V, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for several seconds.
The oil life will change
to 100%.
The oil life system can also be reset
as follows: 1. Display the OIL LIFE REMAINING on the DIC.
See Driver Information Center
(DIC) (Base Level) 0154 or
Driver Information Center (DIC)
(Uplevel) 0156.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the
system is reset.
If the vehicle has a CHANGE
ENGINE OIL SOON message and it
comes back on when the vehicle is
started and/or the OIL LIFE
REMAINING is near 0%, the engine
oil life system has not been reset.
Repeat the procedure.