Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
364 Vehicle Care
Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.
A fuse puller is available in the left
instrument panel fuse block.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.
Fuses Usage
1 Trailer brake Fuses
Usage
2 Trailer battery
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Vehicle Care 365
FusesUsage
3 Antilock brake system pump
4 Instrument panel BEC 1
5 Passenger motorized seat belt
6 4WD transfer case electronic control
7 Electric parking brake
8 Instrument panel BEC 2
9 Driver motorized seat belt
10 Rear window defogger
11 Starter
12 Cooling fan 1
13 Cooling fan 2
14 Left trailer stop/ Turn signal lamps
15 Trailer parking lamps Fuses
Usage
16 Trailer reverse lamps
17 Right trailer stop/ Turn signal lamps
18 Fuel pump
19 Integrated chassis control module
20 Electronic suspension control
module
21 Fuel pump power module
22 Upfitter 1
23 Upfitter 2
24 Front wiper
25 Antilock brake system valve
26 Upfitter 2
27 Upfitter 3
28 Right parking lamps
29 Left parking lamps Fuses
Usage
30 Upfitter 3
31 Upfitter 4
32 Upfitter 4
33 Reverse lamps
34 Engine control module/Ignition
35 Air conditioning clutch
36 Heated mirrors
37 Upfitter 1
38 Center high-mounted
stoplamp
39 Miscellaneous/ Ignition
40 Transmission/ Ignition
41 Fuel pump 2
42 Cooling fan clutch
43 Engine
44 Fuel injectors A –
odd
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Vehicle Care 367
Instrument Panel Fuse
Block (Right)
The right instrument panel fuse
block access door is on the
passenger side edge of the
instrument panel.
Pull off the cover to access the fuse
block.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Fuses Usage
1 Accessory power outlet 3
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
368 Vehicle Care
FusesUsage
2 Accessory power outlet 4
7 Body control module 4
8 Body control module 8
9 Rear seat entertainment
10 Cargo lamp
15 Steering wheel controls
18 Radio
19 –
20 Sunroof
23 Airbag/Info
26 Export/Power take off/ Special equipment
option/Battery 1
27 Obstacle detection/ USB ports
28 Body control module 2
32 Special equipment option/Battery 2 Fuses
Usage
35 Air conditioning inverter
36 Amplifier
37 Battery system
39 Rear sliding window
42 Right door window motor
43 Front blower
44 Special equipment option
45 Body control module 6
46 Body control module 7
47 Passenger seat
Relays Usage
50 Retained accessory power
51 Rear sliding window open
52 Rear sliding window closeInstrument Panel Fuse
Block (Left)
The left instrument panel fuse block
access door is on the driver side
edge of the instrument panel.
Pull off the cover to access the fuse
block.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
426 Vehicle Care
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.(Continued)
Caution (Continued)
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with (Continued)
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
446 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 446
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 446
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 447
Engine Drive Belt Routing . . . . 449
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 447 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label on the inside
of the glove box that contains the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Customer Information 451
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Index 479
Customer InformationPublications Ordering
Information . . . . . . . . . . . . . . . . . . 459
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 450
D
Damage Repair, Collision . . . . . . . 457
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 463
OnStar . . . . . . . . . . . . . . . . . . . . . . . 463
Data Recorders, Event . . . . . . . . . 462
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 227
Diagnostics Connected Services . . . . . . . . . . 475
Distracted Driving . . . . . . . . . . . . . . . 226
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 449
Driver Assistance Systems . . . . . 279
Driver Information Center (DIC) . . . . . . . . . . . . . 154, 156 Driving
Assistance Systems . . . . . . . . . . 282
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 294
Defensive . . . . . . . . . . . . . . . . . . . . . 227
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 227
For Better Fuel Economy . . . . . . . 32
Hill and Mountain Roads . . . . . . 235
If the Vehicle is Stuck . . . . . . . . . 237
Loss of Control . . . . . . . . . . . . . . . 229
Off-Road . . . . . . . . . . . . . . . . . . . . . 230
Off-Road Recovery . . . . . . . . . . . 229
Vehicle Load Limits . . . . . . . . . . . 238
Wet Roads . . . . . . . . . . . . . . . . . . . 234
Winter . . . . . . . . . . . . . . . . . . . . . . . . 236
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 219
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 291
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 363
Fuses and Circuit Breakers . . . 363
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 367, 368 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 362
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 465
Engine Air Cleaner/Filter . . . . . . . . . . . . . 339
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 146
Compartment Overview . . . . . . . 329
Coolant Heater . . . . . . . . . . . . . . . 251
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 141
Cooling System . . . . . . . . . . . . . . . 340
Drive Belt Routing . . . . . . . . . . . . 449
Exhaust . . . . . . . . . . . . . . . . . . . . . . 255
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Oil Life System . . . . . . . . . . . . . . . 334
Oil Pressure Gauge . . . . . . . . . . 140
Overheated Protection Operating Mode . . . . . . . . . . . . . 345
Overheating . . . . . . . . . . . . . . . . . . 344
Power Messages . . . . . . . . . . . . . 159
Running While Parked . . . . . . . . 256
Starting . . . . . . . . . . . . . . . . . . . . . . . 249
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 306
Event Data Recorders . . . . . . . . . . 462
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179