Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
386 Vehicle Care
5. If the vehicle has an uplevelDIC, press and hold the
V
(Set/Reset) button located in
the center of the DIC controls.
If the vehicle has a base level
DIC, press and hold the trip
odometer reset stem for about
five seconds. A message
asking if the process should
begin should appear. Select
yes and press the trip
odometer reset stem to confirm
the selection.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE
LEARNING ACTIVE message
displays on the DIC screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position. 8. Proceed to the passenger side
front tire, and repeat the
procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the
procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure
in Step 7. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
11. Turn the vehicle off.
12. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.
Tire Inspection
We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected
for signs of wear or damage at
least once a month.
Replace the tire if:
.The indicators at three or
more places around the tire
can be seen.
.There is cord or fabric
showing through the tire's
rubber.
.The tread or sidewall is
cracked, cut, or snagged
deep enough to show cord or
fabric.
.The tire has a bump, bulge,
or split.
.The tire has a puncture, cut,
or other damage that cannot
be repaired well because of
the size or location of the
damage.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
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398 Vehicle Care
Double Cab
1. Wheel Blocks
2. Wing Nut Retaining Tool Kit
3. Tool Kit
4. Jack
5. Jack Knob
For regular cab models, the
equipment you will need is behind
the passenger seat. For double and
crew cab models, the equipment is
on the shelf behind the passenger
side second row seat.1. Turn the knob on the jack counterclockwise to lower the
jack head to release the jack
from its holder. 2. Turn the wing nut
counterclockwise to remove the
wheel blocks and the wheel
block retainer.
3. Turn the wing nut used to retain the storage bag and
tools counterclockwise to
remove it.
Use the jack handle extensions and
the wheel wrench to remove the
underbody-mounted spare tire.
1. Spare Tire (Valve Stem Pointed Down)
2. Tire/Wheel Retainer
3. Hoist Cable 4. Hoist Assembly
5. Hoist Shaft
6. Jack Handle Extensions
7. Wheel Wrench
8. Spare Tire Lock (If
Equipped)
9. Hoist Shaft Access Hole
10. Hoist End of Extension Tool
1. Open the spare tire lock cover on the bumper and use the
ignition key to remove the
spare tire lock (8). To remove
the spare tire lock, insert the
ignition key, turn, and pull
straight out.
2. Assemble the wheel wrench (7)and the two jack handle
extensions (6), as shown.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
402 Vehicle Care
Rear Position–All Other Models
For all other models, position
the jack under the rear axle
between the spring anchor and
the shock absorber bracket.
If a snow plow has been added
to the front of the vehicle, lower
the snow plow fully before
raising the vehicle.
Make sure that the jack head is
positioned so that the rear axle
is resting securely between the
grooves that are on the
jack head.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.
6. Turn the wheel wrench clockwise to raise the vehicle.
Raise the vehicle far enough
off the ground so there is
enough room for the spare tire
to fit under the wheel well.
7. Remove all the wheel nuts andtake off the flat tire.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause a crash. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
(Continued)
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
454 Customer Information
.Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle .
Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Customer Information 459
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 081.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
460 Customer Information
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
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Index 479
Customer InformationPublications Ordering
Information . . . . . . . . . . . . . . . . . . 459
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 450
D
Damage Repair, Collision . . . . . . . 457
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 463
OnStar . . . . . . . . . . . . . . . . . . . . . . . 463
Data Recorders, Event . . . . . . . . . 462
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 227
Diagnostics Connected Services . . . . . . . . . . 475
Distracted Driving . . . . . . . . . . . . . . . 226
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 449
Driver Assistance Systems . . . . . 279
Driver Information Center (DIC) . . . . . . . . . . . . . 154, 156 Driving
Assistance Systems . . . . . . . . . . 282
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 294
Defensive . . . . . . . . . . . . . . . . . . . . . 227
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 227
For Better Fuel Economy . . . . . . . 32
Hill and Mountain Roads . . . . . . 235
If the Vehicle is Stuck . . . . . . . . . 237
Loss of Control . . . . . . . . . . . . . . . 229
Off-Road . . . . . . . . . . . . . . . . . . . . . 230
Off-Road Recovery . . . . . . . . . . . 229
Vehicle Load Limits . . . . . . . . . . . 238
Wet Roads . . . . . . . . . . . . . . . . . . . 234
Winter . . . . . . . . . . . . . . . . . . . . . . . . 236
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 219
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 291
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 363
Fuses and Circuit Breakers . . . 363
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 367, 368 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 362
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 465
Engine Air Cleaner/Filter . . . . . . . . . . . . . 339
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 146
Compartment Overview . . . . . . . 329
Coolant Heater . . . . . . . . . . . . . . . 251
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 141
Cooling System . . . . . . . . . . . . . . . 340
Drive Belt Routing . . . . . . . . . . . . 449
Exhaust . . . . . . . . . . . . . . . . . . . . . . 255
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Oil Life System . . . . . . . . . . . . . . . 334
Oil Pressure Gauge . . . . . . . . . . 140
Overheated Protection Operating Mode . . . . . . . . . . . . . 345
Overheating . . . . . . . . . . . . . . . . . . 344
Power Messages . . . . . . . . . . . . . 159
Running While Parked . . . . . . . . 256
Starting . . . . . . . . . . . . . . . . . . . . . . . 249
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 306
Event Data Recorders . . . . . . . . . . 462
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
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Index 483
Lumbar Adjustment (cont'd)Front Seats . . . . . . . . . . . . . . . . . . . . . 58
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 445
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 438
Maintenance Schedule . . . . . . . . . 431 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 441
Transfer Case . . . . . . . . . . . . . . . . 262
Malfunction Indicator Lamp . . . . . 146
Manual Mirrors . . . . . . . . . . . . . . . . . . 45
Manual Mode . . . . . . . . . . . . . . . . . . . 259
Manual Windows . . . . . . . . . . . . . . . . 50
Media Avoiding Untrusted Devices . . 190
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 60
Messages
Engine Power . . . . . . . . . . . . . . . . 159
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 159
Vehicle Speed . . . . . . . . . . . . . . . . 159
Mirrors Automatic Dimming . . . . . . . . . . . . . 48
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 50 Mirrors (cont'd)
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 48
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 45
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 47
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 48
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 45
Manual Rearview . . . . . . . . . . . . . . . 49
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Tilt in Reverse . . . . . . . . . . . . . . . . . . 49
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 46
Mirrors, Interior Rearview . . . . . . . . 49
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 381
Multi-band Antenna . . . . . . . . . . . . . 189
N
Navigation
Connected Services . . . . . . . . . . 472
New Vehicle Break-In . . . . . . . . . . . 246
Noise Control System . . . . . . . . . . 353
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 139 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 230 Driving . . . . . . . . . . . . . . . . . . . . . . . . 230
Recovery . . . . . . . . . . . . . . . . . . . . . 229
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 332 Oil (cont'd)
Engine Oil Life System . . . . . . . 334
Engine Oil Pressure Gauge . . . 140
Older Children, Restraints . . . . . . . 91
Online Owner Center . . . . . . . . . . . 453
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 463
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 466
OnStar Emergency . . . . . . . . . . . . . 465
OnStar Overview . . . . . . . . . . . . . . . 464
OnStar Security . . . . . . . . . . . . . . . . 466
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 345
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 176
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 130
Overheated Engine Protection Operating Mode . . . . 345
Overheating, Engine . . . . . . . . . . . . 344
Overview . . . . . . . . . . . . . . . . . . . . . . . 183
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 253
Shifting Out of . . . . . . . . . . . . . . . . 254
Park Assist . . . . . . . . . . . . . . . . . . . . . 280