2019 CHEVROLET MALIBU Security
[x] Cancel search: SecurityPage 361 of 382
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OnStar 361
Press=to:
.
Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
.
Make a call, end a call,
or answer an incoming call.
.
Give OnStar Hands-Free Calling
voice commands.
.
Give OnStar Turn-by-Turn
Navigation voice commands.
.
Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
.
Verify account information or
update contact information.
.
Get driving directions.
.
Receive a Diagnostic check of
the vehicle's key operating
systems.
.
Receive Roadside Assistance..
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
.
Get help for an emergency.
.
Be a Good Samaritan or
respond to an AMBER Alert.
.
Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
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362 OnStar
Security
If equipped, OnStar provides these
services:
.
With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.
With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
.
With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
.
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
.
See www.onstar.com (U.S.).
.
See www.onstar.ca (Canada).
.
Call TTY 1-877-248-2080.
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OnStar 365
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
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Connected Services 369
2. Say“Repeat.”System
responds with the last direction
given, then responds with
“OnStar ready,”then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,”then a tone.
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,”then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
.
Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or
password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
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372 Index
IndexA
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 234
Accessory Power . . . . . . . . . . . . . . . 181
Active Fuel Management . . . . . . . 183
Adaptive Cruise Control . . . . . . . . 196
Add-On Electrical Equipment . . . 231
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 362
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 335
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 57
Air Cleaner/Filter, Engine . . . . . . . 247
Air Conditioning . . . . . . . . . . . 156, 159
Air Filter
Life System . . . . . . . . . . . . . . . . . . . 246
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 164
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 78
Passenger Sensing System . . . . 80
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 78Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 79
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 77
Where Are the Airbags? . . . . . . . . 76
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 85
Passenger Status Indicator . . . 123
Readiness Light . . . . . . . . . . . . . . 123
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 84
System Check . . . . . . . . . . . . . . . . . . 74
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 45
Alert
Lane Change . . . . . . . . . . . . . . . . . 215
Side Blind Zone (SBZA) . . . . . . 215
All-Season Tires . . . . . . . . . . . . . . . . 277
Antilock Brake System (ABS) . . . 188
Warning Light . . . . . . . . . . . . . . . . . 127
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 318
Interior . . . . . . . . . . . . . . . . . . . . . . . . 322
Armrest
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 66
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378 Index
Lights (cont'd)
Lane Keep Assist . . . . . . . . . . . . . 128
Low Fuel Warning . . . . . . . . . . . . 131
Seat Belt Reminders . . . . . . . . . . 122
Security . . . . . . . . . . . . . . . . . . . . . . 132
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 127
StabiliTrak OFF . . . . . . . . . . . . . . . 129
Tire Pressure . . . . . . . . . . . . . . . . . 130
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 129
Traction Off . . . . . . . . . . . . . . . . . . . 129
Vehicle Ready . . . . . . . . . . . . . . . . 132
Locks
Automatic Door . . . . . . . . . . . . . . . . . 42
Delayed Locking . . . . . . . . . . . . . . . . 41
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lockout Protection . . . . . . . . . . . . . . 42
Power Door . . . . . . . . . . . . . . . . . . . . . 41
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 169
Low Fuel Warning Light . . . . . . . . . 131
Low-Profile Tires . . . . . . . . . . . . . . . . 277
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 93
Lumbar Adjustment . . . . . . . . . . . . . . 57
Front Seats . . . . . . . . . . . . . . . . . . . . . 57M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 341
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 335
Maintenance Schedule . . . . . . . . . 329
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 338
Malfunction Indicator Lamp . . . . . 124
Manual Mode . . . . . . . . . . . . . . . . . . . 186
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 59
Messages
Engine Power . . . . . . . . . . . . . . . . 141
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 141
Vehicle Speed . . . . . . . . . . . . . . . . 141
Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 49
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 47
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 48
Manual Rearview . . . . . . . . . . . . . . . 49
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Tilt in Reverse . . . . . . . . . . . . . . . . . . 48
Mirrors, Interior Rearview . . . . . . . . 49
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 285
N
Navigation
Connected Services . . . . . . . . . . 368
Net, Convenience . . . . . . . . . . . . . . 106
New Vehicle Break-In . . . . . . . . . . . 176
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 119
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 168
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 242
Engine Oil Life System . . . . . . . 245
Pressure Light . . . . . . . . . . . . . . . . 131
Older Children, Restraints . . . . . . . 86
Online Owner Center . . . . . . . . . . . 349
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 359
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 362
OnStar Emergency . . . . . . . . . . . . . 361
OnStar Overview . . . . . . . . . . . . . . . 360
OnStar Security . . . . . . . . . . . . . . . . 362
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . .110
Overheating, Engine . . . . . . . . . . . . 253
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380 Index
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 92
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 181
Reverse Tilt Mirrors . . . . . . . . . . . . . . 48
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 169
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 350
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 51
Rotation, Tires . . . . . . . . . . . . . . . . . . 291
Routing, Engine Drive Belt . . . . . . 345
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 184
S
Safety Defects Reporting
Canadian Government . . . . . . . . 357
General Motors . . . . . . . . . . . . . . . 357
U.S. Government . . . . . . . . . . . . . 356
Safety Locks . . . . . . . . . . . . . . . . . . . . . 42
Safety Signal
Pedestrian . . . . . . . . . . . . . . . . . . . . 108
Safety System Check . . . . . . . . . . . . 72
Scheduling Appointments . . . . . . . 352
Sealant Kit, Tire . . . . . . . . . . . . . . . . 299
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 66Seat Belts (cont'd)
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Extender . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 68
Lap-Shoulder Belt . . . . . . . . . . . . . . 70
Reminders . . . . . . . . . . . . . . . . . . . . 122
Replacing after a Crash . . . . . . . . 73
Use During Pregnancy . . . . . . . . . . 72
Seats
Adjustment, Front . . . . . . . . . . . . . . . 56
Head Restraints . . . . . . . . . . . . . . . . 54
Heated and Ventilated Front . . . . 62
Heated, Rear . . . . . . . . . . . . . . . . . . . 66
Lumbar Adjustment, Front . . . . . . 57
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 59
Power Adjustment, Front . . . . . . . 57
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Reclining Seatbacks . . . . . . . . . . . . 57
Securing Child Restraints . . . 99, 101
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 132
OnStar . . . . . . . . . . . . . . . . . . . . . . . 362
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 45
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 45
Service . . . . . . . . . . . . . . . . . . . . . . . . . 164
Accessories and
Modifications . . . . . . . . . . . . . . . . 234Service (cont'd)
Climate Control System . . . . . . . 156
Doing Your Own Work . . . . . . . . 235
Maintenance Records . . . . . . . . 341
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 327
Parts Identification Label . . . . . 342
Scheduling Appointments . . . . . 352
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 127
Services
Special Application . . . . . . . . . . . 334
Servicing the Airbag . . . . . . . . . . . . . 84
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 260
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 181
Out of Park . . . . . . . . . . . . . . . . . . . 182
Side Blind Zone Alert (SBZA) . . . 215
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 151
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . .311
Special Application Services . . . . 334
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 343
Speedometer . . . . . . . . . . . . . . . . . . . 119
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382 Index
Traction
Control System
(TCS)/StabiliTrak Light . . . . . . 129
Off Light . . . . . . . . . . . . . . . . . . . . . . 129
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 192
Trailer
Towing . . . . . . . . . . . . . . . . . . . . . . . . 227
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 185
Fluid, Automatic . . . . . . . . . . . . . . 246
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 352
Trip Odometer . . . . . . . . . . . . . . . . . . 119
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 151
Turn Signal
Bulb Replacement . . . . . . . 264, 266
U
Umbrella Storage . . . . . . . . . . . . . . . 105
Uniform Tire Quality Grading . . . 294
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 45
Canadian Owners . . . . . . . . . . . . . . . 2Vehicle (cont'd)
Control . . . . . . . . . . . . . . . . . . . . . . . 167
Identification Number (VIN) . . . 342
Load Limits . . . . . . . . . . . . . . . . . . . 172
Messages . . . . . . . . . . . . . . . . . . . . 141
Personalization . . . . . . . . . . . . . . . 142
Remote Start . . . . . . . . . . . . . . . . . . . 37
Security . . . . . . . . . . . . . . . . . . . . . . . . 45
Speed Messages . . . . . . . . . . . . . 141
Towing . . . . . . . . . . . . . . . . . . . . . . . . 315
Vehicle Ahead Indicator . . . . . . . . 128
Vehicle Care
Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 306
Tire Pressure . . . . . . . . . . . . . . . . . 284
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 358
Vehicle Ready Light . . . . . . . . . . . . 132
Ventilation, Air . . . . . . . . . . . . . . . . . . 163
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Voltage Devices and Wiring . . . . 267
W
Warning
Brake System Light . . . . . . . . . . . 126
Caution and Danger . . . . . . . . . . . . . 3Warning (cont'd)
Lane Departure (LDW) . . . . . . . 217
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 114
Warnings
Hazard Flashers . . . . . . . . . . . . . . 150
Washer Fluid . . . . . . . . . . . . . . . . . . . 254
Wheels
Alignment and Tire Balance . . 296
Different Size . . . . . . . . . . . . . . . . . 294
Replacement . . . . . . . . . . . . . . . . . 296
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Where to Put the Restraint . . . . . . 92
Windows . . . . . . . . . . . . . . . . . . . . . . . . 49
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Windshield
Replacement . . . . . . . . . . . . . . . . . 262
Wiper/Washer . . . . . . . . . . . . . . . . 109
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 171
Winter Tires . . . . . . . . . . . . . . . . . . . . 277
Wiper Blade Replacement . . . . . . 261
Wireless Charging . . . . . . . . . . . . . . 112
Wiring, High Voltage Devices . . . 267