2019 CHEVROLET LOW CAB FORWARD snow chains

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
152 Driving and Operating
Before Sitting in the Driver’s Seat
Remove snow and ice from your
shoes when getting into the vehicle.
If you try to drive with snow on your
shoes, your shoes would slip on the
pedals and you would not be able to
press the pedals properly, meaning
that your driving would be
inconsistent. Also, the cabin could
become more humid, causing the
glass to fog up.
Check Fuel Level
Fuel consumption increases when
tire chains are used. Determine how
much fuel you need to reach your
destination and fill up the tank in
advance. Refer to Fuel for Diesel
Engines 0227.
Removing Snow from Glass
and Underbody
Do not use a sharp implement to
remove snow. Sharp edges could
damage rubber parts.
To maintain an adequate field of
view, use a plastic scraper to
remove snow and frost from the
glass surfaces. By using a plastic scraper, you can remove the snow
and frost without scratching the
glass. At this time, check whether
the wiper blades are frozen onto the
glass.
Also, look under the vehicle and
remove any lumps of ice that are
stuck to the underbody. Be careful
not to damage components.
Driving on Snowy or Frozen
Roads
On slippery roads, never accelerate
rapidly, brake hard, decelerate
rapidly or make sharp turns of the
steering wheel.
There is a risk of reduced grip
between the tires and road surface
and of increased braking distances.
The danger of icy road surfaces is
particularly great on bridges, in
shady places and where there are
puddles.
Keep your speed down and be sure
to use tire chains or winter tires on
snowy or frozen road surfaces.
Use engine brakes together with the
foot brakes to decelerate. Using the
exhaust brake on a slippery road
surface could cause the tires to slip.
Pay Attention to the Way the
Steering Wheel Turns and Feels
On snowy roads, water and snow
splashed up by the tires can freeze
and accumulate inside the fenders,
making the steering wheel hard to
turn. From time to time, get out of
the vehicle and remove any
accumulated snow.
Check the Brakes from Time
to Time
When the vehicle is driven or
parked on a snowy surface, ice can
form on the brakes, decreasing their
effectiveness. From time to time
while you are driving, press the
brake pedal lightly and check the
effectiveness of the brakes. Pay
attention to vehicles both ahead of
and behind you when checking the
brakes in this way.
Also, check the effectiveness of the
brakes as soon as possible when
starting to drive the vehicle after it

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
154 Driving and Operating
Caution (Continued)
conditions. Damage may result
from excessive wheel spinning,
including tire, transmission, and/
or rear axle malfunction.
If the vehicle gets stuck and it is
difficult to get out, immediately
stop driving and have the vehicle
towed.
If the vehicle gets stuck in sand,
mud, snow or ice, move the selector
lever from 2 to the R position. Apply
a light pressure to the accelerator
pedal while the transmission is in
gear. Remove your foot from the
accelerator and press the brake
pedal while shifting. Do not race the
engine. For best traction, avoid
spinning the wheels. When you
cannot avoid driving through deep
mud, using tire chains is an effective
way to avoid getting stuck.
When driving in sand or mud, avoid
hard braking, sudden acceleration,
and sharp turns of the steering wheel. Such actions could get the
vehicle stuck and make it difficult to
get out.
After driving through deep mud: any
mud stuck to the vehicle can harm
the steering, brakes and powertrain.
Wash the vehicle and remove all
mud and other debris.
The vehicle speed sensors are fitted
on the wheels. When removing mud
and other debris, take great care not
to damage the components.
Do not use a sharp implement to
remove mud. Sharp edges could
damage rubber parts.
Refer to
Antilock Brake System
(ABS) 0216 andExterior Care
0 317.
Emergencies
(Troubleshooting)
Troubleshooting
Performing regular inspections and
maintenance prevents damage. Be
sure to perform inspections and
maintenance at regular intervals.
Also, quickly rectify any fault in the vehicle (even a small fault) to
prevent it from becoming more
serious. If a symptom shown in the
following table occurs, perform
inspections and take corrective
action in accordance with the table.
If you are unable to perform a
repair, the corrective action shown
in the table does not eliminate a
symptom or you cannot locate a
fault, contact the nearest dealer.
Any item for which there is a
4in
the "Corrective action" column
requires repairs and adjustments.
Contact the nearest dealer.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Customer Information 367
Roadside Assistance
Program
Call 1-888-899-1327. (Text
Telephone (TTY): 1-888-889-2438.)
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
Anyone driving the vehicle is
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant