Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 5/10/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name "General
Motors of Canada Company" for
Chevrolet Motor Division wherever it
appears in this manual.This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84136724 C Third Printing©2019 General Motors LLC. All Rights Reserved.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Instruments and Controls 133
.Rear Seat Reminder
. Language
. Valet Mode
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Each menu is detailed in the
following information.
Time and Date
Manually set the time and date. See
Clock 0109.
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Select Off or On.
Language
Select Language, then select from
the available language(s).
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch LOCK or UNLOCK to lock or
unlock the system. Touch Back to
go back to the previous menu.
Radio
Select and the following may
display:
. Manage Favorites
. Number of Favorites Shown
. Audible Touch Feedback
. Auto Volume
. Maximum Startup Volume
Manage Favorites
This allows favorites to be edited.
See “Manage Favorites” in
“Settings” under“Radio” in the
infotainment manual.
Number of Favorites Shown
Press to set the number of favorites
to display.
Select the desired number or select
Auto and the infotainment system
will automatically adjust the number
of favorites shown.
Audible Touch Feedback
This allows Audible Touch
Feedback to be turned on or off.
Select Off or On.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
OnStar 333
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0219. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
