
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Keys, Doors, and Windows 37
To access the driver door key lock
cylinder:1. Pull the door handle (1) to the open position and hold it open
until cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2)
and lift the key upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder.
To replace the cap: 1. Pull the door handle (1) to the open position and hold it open
until cap installation is
complete.
2. Insert the two tabs (6) at theback of the cap between the
seal (5) and the metal base (4).3. Slide the cap forward andpress the forward edge to
install the cap in place.
4. Release the door handle.
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
106 Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 107
Steering Wheel Controls . . . . . . 107
Heated Steering Wheel . . . . . . . 107
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Windshield Wiper/Washer . . . . 108
Compass . . . . . . . . . . . . . . . . . . . . . 109
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 109
Power Outlets . . . . . . . . . . . . . . . . 109
Wireless Charging . . . . . . . . . . . . 111
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 113
Instrument Cluster . . . . . . . . . . . . 114
Speedometer . . . . . . . . . . . . . . . . . 117
Odometer . . . . . . . . . . . . . . . . . . . . . 117
Trip Odometer . . . . . . . . . . . . . . . . 117
Tachometer . . . . . . . . . . . . . . . . . . . 117
Fuel Gauge . . . . . . . . . . . . . . . . . . . 118
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 119
Seat Belt Reminders . . . . . . . . . . 119
Airbag Readiness Light . . . . . . . 120 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 120
Charging System Light . . . . . . . 121
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 122
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 123
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 124
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 124
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 125
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . 125
Vehicle Ahead Indicator . . . . . . 125
Traction Off Light . . . . . . . . . . . . . 126
StabiliTrak OFF Light . . . . . . . . . 126
Traction Control System (TCS)/ StabiliTrak Light . . . . . . . . . . . . . 126
Tire Pressure Light . . . . . . . . . . . 127
Engine Oil Pressure Light . . . . 127
Low Fuel Warning Light . . . . . . 127
Security Light . . . . . . . . . . . . . . . . . 128
High-Beam On Light . . . . . . . . . . 128
Lamps On Reminder . . . . . . . . . 128
Cruise Control Light . . . . . . . . . . 128
Door Ajar Light . . . . . . . . . . . . . . . 129
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . . 129
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 131
Engine Power Messages . . . . . 132
Vehicle Speed Messages . . . . . 132
Vehicle Personalization
Vehicle Personalization . . . . . . . 132
Universal Remote System
Universal Remote System . . . . 140
Universal Remote SystemProgramming . . . . . . . . . . . . . . . 140
Universal Remote System Operation . . . . . . . . . . . . . . . . . . . 142

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Instruments and Controls 125
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started.
If the light does not come on, have it
fixed so it will be ready to warn if
there is a problem.
If the light comes on while driving,
stop as soon as it is safely possible
and turn off the vehicle. Then start
the engine again to reset the
system. If the ABS light stays on,
or comes on again while driving, the
vehicle needs service. A chime may
also sound when the light comes on
steady.
If the ABS light is the only light on,
the vehicle has regular brakes, but
the antilock brakes are not
functioning.If both the ABS and the brake
system warning light are on, the
vehicle's antilock brakes are not
functioning and there is a problem
with the regular brakes. See your
dealer for service.
See
Brake System Warning Light
0 123.Lane Departure Warning
(LDW) Light
If equipped, this light comes on
briefly while starting the vehicle. If it
does not come on, have the vehicle
serviced.
This light is green if LDW is on and
ready to operate. This light changes to amber and
flashes to indicate that the lane
marking has been crossed without
using a turn signal in that direction.
See
Lane Departure Warning (LDW)
0 206.
Vehicle Ahead Indicator
If equipped, this indicator will
display green when a vehicle is
detected ahead and amber when
you are following a vehicle ahead
much too closely.
See Forward Collision Alert (FCA)
System 0201.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 161
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 162
Defensive Driving . . . . . . . . . . . . . 163
Drunk Driving . . . . . . . . . . . . . . . . . 163
Control of a Vehicle . . . . . . . . . . . 163
Braking . . . . . . . . . . . . . . . . . . . . . . . 163
Steering . . . . . . . . . . . . . . . . . . . . . . 164
Off-Road Recovery . . . . . . . . . . . 164
Loss of Control . . . . . . . . . . . . . . . 165
Driving on Wet Roads . . . . . . . . 165
Hill and Mountain Roads . . . . . 166
Winter Driving . . . . . . . . . . . . . . . . 167
If the Vehicle Is Stuck . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . 168
Starting and Operating
New Vehicle Break-In . . . . . . . . . 172
Ignition Positions . . . . . . . . . . . . . 172
Starting the Engine . . . . . . . . . . . 174
Stop/Start System . . . . . . . . . . . . 175
Engine Heater . . . . . . . . . . . . . . . . 176
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 177
Shifting Into Park . . . . . . . . . . . . . 177
Shifting out of Park . . . . . . . . . . . 178 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 179
Extended Parking . . . . . . . . . . . . 179
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 179
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 180
Automatic Transmission
Automatic Transmission . . . . . . 180
Manual Mode . . . . . . . . . . . . . . . . . 182
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 183
Electric Parking Brake . . . . . . . . 184
Brake Assist . . . . . . . . . . . . . . . . . . 185
Hill Start Assist (HSA) . . . . . . . . 185
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 186
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 188
Adaptive Cruise Control . . . . . . 190
Driver Assistance Systems
Driver Assistance Systems . . . 197
Assistance Systems forParking or Backing . . . . . . . . . . 198 Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . 201
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 201
Forward Automatic
Braking (FAB) . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 204
Lane Change Alert (LCA) . . . . . 204
Lane Departure Warning (LDW) . . . . . . . . . . . . . 206
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 208
Recommended Fuel . . . . . . . . . . 208
Prohibited Fuels . . . . . . . . . . . . . . 208
Fuels in Foreign Countries . . . 209
Fuel Additives . . . . . . . . . . . . . . . . 209
E85 or FlexFuel . . . . . . . . . . . . . . 209
Filling the Tank . . . . . . . . . . . . . . . 210
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . 211
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 212
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 212
Trailer Towing . . . . . . . . . . . . . . . . 216
Towing Equipment . . . . . . . . . . . . 218

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
164 Driving and Operating
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.See your dealer if there is a
problem.
Curve Tips
.
Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 167
.Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0186. .
The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0183.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0319. To get
help and keep everyone in the
vehicle safe: .
Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 183
With the DSC feature, the vehicle
can be set to pull away in
2 (Second) gear.1. Move the shift lever from D (Drive) to M (Manual Mode).
2. With the vehicle stopped, press the + (plus) end of the button to
select 2 (Second) gear. The
vehicle will start from a stop
position in 2 (Second) gear.
3. Once moving, select the desired drive gear.Brakes
Antilock Brake
System (ABS)
This vehicle has an Antilock Brake
System (ABS), an advanced
electronic braking system that helps
prevent a braking skid.
When the vehicle begins to drive
away, ABS checks itself.
A momentary motor or clicking noise
may be heard while this test is going
on, and it may even be noticed that
the brake pedal moves a little. This
is normal.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
0 125. If driving safely on a wet road and it
becomes necessary to slam on the
brakes and continue braking to
avoid a sudden obstacle, a
computer senses the wheels are
slowing down. If one of the wheels
is about to stop rolling, the computer
will separately work the brakes at
each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
you steer around the obstacle while
braking hard.
As the brakes are applied, the
computer keeps receiving updates
on wheel speed and controls
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.