
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
302 Service and Maintenance
parts, or signs of wear at least
once a year. SeeExterior Care
0 289.
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
loose or missing fasteners, and
axle seal leaks.
. Check restraint system
components. See Safety System
Check 070. .
Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0289.
. Check starter switch. See Starter
Switch Check 0242.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0243.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 243. .
Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0244.
. Inspect sunroof track and seal,
if equipped. See Sunroof048.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Service and Maintenance 307
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0309 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
324 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 076.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 345
Fuel (cont'd)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . .211
Filling the Tank . . . . . . . . . . . . . . . 210
Foreign Countries . . . . . . . . . . . . 209
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .118
Low Fuel Warning Light . . . . . . . 127
Prohibited Fuels . . . . . . . . . . . . . . 208
Recommended . . . . . . . . . . . . . . . 208
Top Tier . . . . . . . . . . . . . . . . . . . . . . 208
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 251
Fuses and Circuit Breakers . . . 251
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 254
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 244
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .119
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Odometer . . . . . . . . . . . . . . . . . . . . . .117
Speedometer . . . . . . . . . . . . . . . . . .117
Tachometer . . . . . . . . . . . . . . . . . . . .117 Gauges (cont'd)
Trip Odometer . . . . . . . . . . . . . . . . .117
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .113
General Information Service and Maintenance . . . . . 299
Towing . . . . . . . . . . . . . . . . . . . . . . . . 212
Vehicle Care . . . . . . . . . . . . . . . . . . 222
Glove Box . . . . . . . . . . . . . . . . . . . . . . 103
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 319
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 246
Hazard Warning Flashers . . . . . . . 146
Head Restraints . . . . . . . . . . . . . . . . . 51
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 246
Automatic . . . . . . . . . . . . . . . . . . . . . 146
Bulb Replacement . . . . . . . . . . . . 246
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 145
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 247
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 246 Headlamps (cont'd)
High-Beam On Light . . . . . . . . . . 128
High/Low Beam Changer . . . . . 145
Lamps On Reminder . . . . . . . . . 128
Heated Steering Wheel . . . . . . . . . . . . . . . 107
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . 152, 155
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 250
High-Beam On Light . . . . . . . . . . . . 128
High-Speed Operation . . . . . . . . . . 266
Hill and Mountain Roads . . . . . . . . 166
Hill Start Assist (HSA) . . . . . . . . . . 185
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64
HVAC . . . . . . . . . . . . . . . . . . . . . . 152, 155
I
Ignition Positions . . . . . . . . . . . . . . . 172
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 42

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 349
Routing, Engine Drive Belt . . . . . . 314
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . . . 180
S
Safety Defects ReportingCanadian Government . . . . . . . . 326
General Motors . . . . . . . . . . . . . . . 326
U.S. Government . . . . . . . . . . . . . 325
Safety Locks . . . . . . . . . . . . . . . . . . . . . 39
Safety System Check . . . . . . . . . . . . 70
Scheduling Appointments . . . . . . . 321
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 63 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Extender . . . . . . . . . . . . . . . . . . . . . . . . 69
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 64
Lap-Shoulder Belt . . . . . . . . . . . . . . 66
Reminders . . . . . . . . . . . . . . . . . . . . .119
Replacing after a Crash . . . . . . . . 70
Use During Pregnancy . . . . . . . . . . 69
Seats Adjustment, Front . . . . . . . . . . . . . . . 54
Head Restraints . . . . . . . . . . . . . . . . 51
Heated and Ventilated Front . . . . 60
Lumbar Adjustment, Front . . . . . . 56
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 57
Power Adjustment, Front . . . . . . . 55 Seats (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Reclining Seatbacks . . . . . . . . . . . . 56
Securing Child Restraints . . . . 97, 99
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 128
OnStar . . . . . . . . . . . . . . . . . . . . . . . 331
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 41
Service . . . . . . . . . . . . . . . . . . . . . . . . . 160 Accessories andModifications . . . . . . . . . . . . . . . . 223
Climate Control System . . . . . . . 152
Doing Your Own Work . . . . . . . . 223
Maintenance Records . . . . . . . . .311
Maintenance, General Information . . . . . . . . . . . . . . . . . . 299
Parts Identification Label . . . . . 312
Scheduling Appointments . . . . . 321
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 124
Services Special Application . . . . . . . . . . . 306
Servicing the Airbag . . . . . . . . . . . . . 81
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 243 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 177
Out of Park . . . . . . . . . . . . . . . . . . . 178
Side Blind Zone Alert (SBZA) . . . 204
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 147
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 283
Special Application Services . . . . 306
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 313
Speedometer . . . . . . . . . . . . . . . . . . . 117
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 126
Start Assist, Hill . . . . . . . . . . . . . . . . . 185
Start Vehicle, Remote . . . . . . . . . . . 34
Starter Switch Check . . . . . . . . . . . 242
Starting the Engine . . . . . . . . . . . . . 174
Steering . . . . . . . . . . . . . . . . . . . . . . . . 164 Heated Wheel . . . . . . . . . . . . . . . . 107
Wheel Adjustment . . . . . . . . . . . . 107
Wheel Controls . . . . . . . . . . . . . . . 107
Stop/Start System . . . . . . . . . . . . . . 175
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 248
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 104