2019 CHEVROLET IMPALA air condition

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
322 Customer Information
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Customer Information 327
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
332 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 325.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 341
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 223
Accessory Power . . . . . . . . . . . . . . . 177
Adaptive Cruise Control . . . . . . . . 190
Add-On Electrical Equipment . . . 219
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 331
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 306
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 56
Air Cleaner/Filter, Engine . . . . . . . 232
Air Conditioning . . . . . . . . . . . 152, 155
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 160
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 159
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 75
Passenger Sensing System . . . . 77
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 75
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 76
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 74 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 73
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 82
Passenger Status Indicator . . . 120
Readiness Light . . . . . . . . . . . . . . 120
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 81
System Check . . . . . . . . . . . . . . . . . . 71
Alarm Vehicle Security . . . . . . . . . . . . . . . . 41
Alert Lane Change . . . . . . . . . . . . . . . . . 204
Side Blind Zone (SBZA) . . . . . . 204
All-Season Tires . . . . . . . . . . . . . . . . 257
Antilock Brake System (ABS) . . . 183 Warning Light . . . . . . . . . . . . . . . . . 125
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 289
Interior . . . . . . . . . . . . . . . . . . . . . . . . 294
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 319
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 201
Assistance Systems for Parking and Backing . . . . . . . . . . 198

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 343
Child Restraints (cont'd)Systems . . . . . . . . . . . . . . . . . . . . . . . . 87
Circuit Breakers . . . . . . . . . . . . . . . . 251
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 289
Interior Care . . . . . . . . . . . . . . . . . . 294
Climate Control Systems . . . . . . . 152 Air Conditioning . . . . . . . . . . . . . . 152
Dual Automatic . . . . . . . . . . . . . . . 155
Heating . . . . . . . . . . . . . . . . . . . . . . . 152
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cluster, Instrument . . . . . . . . . . . . . 114
Collision Damage Repair . . . . . . . 322
Compact Spare Tire . . . . . . . . . . . . 283
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Compass . . . . . . . . . . . . . . . . . . . . . . . 109
Connected Services Connections . . . . . . . . . . . . . . . . . . 338
Diagnostics . . . . . . . . . . . . . . . . . . . 340
Navigation . . . . . . . . . . . . . . . . . . . . 337
Connections Connected Services . . . . . . . . . . 338
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 186
Control of a Vehicle . . . . . . . . . . . . . 163
Convenience Net . . . . . . . . . . . . . . . 105 Convex Mirrors . . . . . . . . . . . . . . . . . . 43
Coolant
Engine Temperature Gauge . . .119
Cooling . . . . . . . . . . . . . . . . . . . . 152, 155
Cooling System . . . . . . . . . . . . . . . . . 233
Courtesy Lamps . . . . . . . . . . . . . . . . 147
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 321
Cruise Control . . . . . . . . . . . . . . . . . . 188 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cruise Control, Adaptive . . . . . . . . 190
Cupholders . . . . . . . . . . . . . . . . . . . . . 103
Customer Assistance . . . . . . . . . . . 318
Offices . . . . . . . . . . . . . . . . . . . . . . . . 317
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 318
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 324
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 315
D
Damage Repair, Collision . . . . . . . 322
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 328 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . 328
Data Recorders, Event . . . . . . . . . 327
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 145
Defensive Driving . . . . . . . . . . . . . . . 163
Delayed Locking . . . . . . . . . . . . . . . . . 38
Diagnostics Connected Services . . . . . . . . . . 340
Distracted Driving . . . . . . . . . . . . . . . 162
Dome Lamps . . . . . . . . . . . . . . . . . . . 148
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 129
Delayed Locking . . . . . . . . . . . . . . . . 38
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . 314
Driver Assistance Systems . . . . . 197
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 129
Driving Assistance Systems . . . . . . . . . . 201
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 212
Defensive . . . . . . . . . . . . . . . . . . . . . 163
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 163
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 166