2019 CHEVROLET IMPALA towing

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
216 Driving and Operating
3. Drive slowly until the trailer isclear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0301. It is
especially important to check the
automatic transmission fluid, engine
oil, axle lubricant, belts, cooling
system, and brake system before
and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling when Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 237.
Trailer Towing
Caution
Towing a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To tow a trailer
correctly, follow the directions in
this section and see your dealer
for important information about
towing a trailer with the vehicle.
Trailer Weight
{Warning
Never exceed the towing capacity
for your vehicle.
Safe trailering requires monitoring
the weight, speed, altitude, road
grades, outside temperature,
dimensions of the front of the trailer,
and how frequently the vehicle is
used to tow a trailer. Before towing a trailer, always
separately weigh:
.
fully loaded vehicle and trailer
combination
. the trailer
. the trailer tongue
{Warning
You and others could be seriously
injured or killed if the trailer is too
heavy or the trailer brakes are
inadequate for the load. The
vehicle may be damaged, and the
repairs would not be covered by
the vehicle warranty.
Only tow a trailer if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer.
Gross Vehicle Weight
Rating (GVWR)
For information about the vehicle's
maximum load capacity, see Vehicle
Load Limits 0168. When calculating
the GVWR with a trailer attached,

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
218 Driving and Operating
Towing Equipment
Hitches
Always use the correct hitch
equipment for your vehicle.
Crosswinds, large trucks going by,
and rough roads can affect the
trailer and the hitch.
Never attach rental hitches or other
bumper-type hitches. Only use
frame-mounted hitches that do not
attach to the bumper.
Always seal any holes in your
vehicle if the trailer hitch removed.
If not sealed, dirt, water, and carbon
monoxide (CO) from the exhaust
may enter your vehicle. SeeEngine
Exhaust 0179.
Consider using mechanical sway
controls with any trailer. Ask a
trailering professional about sway
controls or refer to the trailer
manufacturer's recommendations
and instructions.
Tires
. Do not tow a trailer while using a
compact spare tire on the
vehicle.
. Tires must be properly inflated to
support loads while towing a
trailer. See Tires0256 for
instructions on proper tire
inflation.
Safety Chains
Always attach chains between the
vehicle and the trailer, and attach
the chains to the holes on the trailer
hitch platform. Instructions about
safety chains may be provided by
the hitch manufacturer or by the
trailer manufacturer.
Cross the safety chains under the
tongue of the trailer to help prevent
the tongue from contacting the road
if it becomes separated from the
hitch. Always leave just enough
slack so the combination can turn.
Never allow safety chains to drag on
the ground.
Trailer Brakes
State or local regulations may
require trailers to have their own
braking system if the loaded weight
of the trailer exceeds certain
minimums that can vary from state
to state. Read and follow the
instructions for the trailer brakes so
they are installed, adjusted, and
maintained properly. Never attempt
to tap into your vehicle's hydraulic
brake system. If you do, both the
vehicle anti-lock brakes and the
trailer brakes may not function,
which could result in a crash.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals should will illuminate to
indicate the vehicle is turning,
changing lanes, or stopping. When
towing a trailer, the arrows on the
instrument cluster will illuminate
even if the trailer is not properly
connected or the bulbs are
burned out.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
222 Vehicle Care
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 274
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 275
Wheel Replacement . . . . . . . . . . 276
Tire Chains . . . . . . . . . . . . . . . . . . . 276
If a Tire Goes Flat . . . . . . . . . . . . 277
Tire Changing . . . . . . . . . . . . . . . . 278
Compact Spare Tire . . . . . . . . . . 283
Jump Starting
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . 284
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 287
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 287
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 289
Interior Care . . . . . . . . . . . . . . . . . . 294
Floor Mats . . . . . . . . . . . . . . . . . . . . 297
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0241
and Jump Starting - North America
0 284 and the back cover.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
238 Vehicle Care
SeeOverheated Engine Protection
Operating Mode 0238 for
information on driving to a safe
place in an emergency.
If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem might not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
. Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer.
If the overheat warning displays with
no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary. 3. When it is safe to do so, pull off
the road, shift to P (Park) or
N (Neutral), and let the
engine idle.
If the coolant temperature gauge is
no longer in the overheat zone, the
vehicle can be driven. Continue to
drive the vehicle slowly for about
10 minutes. Keep a safe vehicle
distance from the vehicle in front.
If the warning does not come back
on, continue to drive normally and
have the cooling system checked
for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see Overheated
Engine Protection Operating Mode
0 238.
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, there is significant loss in
power and engine performance.
The engine coolant temperature
gauge indicates if an overheat
condition exists. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Washer Fluid
What to Use
When windshield washer fluid is
needed, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Vehicle Care 287
Caution (Continued)
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
The vehicle is equipped with
specific attachment points to be
used by the towing provider. These
holes may be used to pull the
vehicle from a flat road surface onto
the flatbed tow truck.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
288 Vehicle Care
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region.
. What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
. How far will the vehicle be
towed? Some vehicles have
restrictions on how far and how
long they can tow. .
Does the vehicle have the
proper towing equipment? See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
. Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Vehicle Care 289
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing”following.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.
To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Put the shift lever in P (Park).
3. Secure the vehicle to the dolly.
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0309.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
300 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 168.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0208. Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0223.