
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
338 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
342 Index
Auto StopStop/Start System . . . . . . . . . . . . 175
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 44
Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Forward Braking . . . . . . . . . . . . . . 203
Headlamp System . . . . . . . . . . . . 146
Transmission . . . . . . . . . . . . . . . . . 180
Transmission Fluid . . . . . . . . . . . 231
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 182
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 243
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 150
Load Management . . . . . . . . . . . . 149
Power Protection . . . . . . . . . . . . . 150
Battery - North America . . . . 241, 284
Blade Replacement, Wiper . . . . . 243
Brake
Parking, Electric . . . . . . . . . . . . . . 184
System Warning Light . . . . . . . . 123
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Antilock . . . . . . . . . . . . . . . . . . . . . . . 183
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 185 Brakes (cont'd)
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 163 Automatic Forward . . . . . . . . . . . 203
Break-In, New Vehicle . . . . . . . . . . 172
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 246
Headlamp Aiming . . . . . . . . . . . . . 246
Headlamps . . . . . . . . . . . . . . . . . . . 246
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 247
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 246
License Plate Lamps . . . . . . . . . 249
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 248
Buying New Tires . . . . . . . . . . . . . . . 272
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 109
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 223 California
Proposition
65 Warning . . . . . . . . . .222, 241, 284,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 313
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 179
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Winter Driving . . . . . . . . . . . . . . . . 167
Cargo Management System . . . . . . . . . 104
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 103
Chains, Tire . . . . . . . . . . . . . . . . . . . . 276
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . 111
Charging System Light . . . . . . . . . 121
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 122
Child Restraints Infants and Young Children . . . . . 85
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 90
Older Children . . . . . . . . . . . . . . . . . . 83
Securing . . . . . . . . . . . . . . . . . . . . 97, 99

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
344 Index
Driving (cont'd)If the Vehicle is Stuck . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 165
Off-Road Recovery . . . . . . . . . . . 164
Vehicle Load Limits . . . . . . . . . . . 168
Wet Roads . . . . . . . . . . . . . . . . . . . 165
Winter . . . . . . . . . . . . . . . . . . . . . . . . 167
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 155
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 209
Electric Parking Brake . . . . . . . . . . 184
Electric Parking Brake Light . . . . 124
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 219
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 251
Fuses and Circuit Breakers . . . 251
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 254
Overload . . . . . . . . . . . . . . . . . . . . . 250
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Air Cleaner/Filter . . . . . . . . . . . . . 232 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 122
Compartment Overview . . . . . . . 225
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .119
Cooling System . . . . . . . . . . . . . . . 233
Drive Belt Routing . . . . . . . . . . . . 314
Exhaust . . . . . . . . . . . . . . . . . . . . . . 179
Heater . . . . . . . . . . . . . . . . . . . . . . . . 176
Oil Life System . . . . . . . . . . . . . . . 230
Oil Pressure Light . . . . . . . . . . . . 127
Overheated Protection Operating Mode . . . . . . . . . . . . . 238
Overheating . . . . . . . . . . . . . . . . . . 237
Power Messages . . . . . . . . . . . . . 132
Running While Parked . . . . . . . . 180
Starting . . . . . . . . . . . . . . . . . . . . . . . 174
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 218
Event Data Recorders . . . . . . . . . . 327
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149
Extended Parking . . . . . . . . . . . . . . . 179
Extender, Seat Belt . . . . . . . . . . . . . . 69
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lamps Off Reminder . . . 145
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 232
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 277 Changing . . . . . . . . . . . . . . . . . . . . . 278
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 297
Fluid Automatic Transmission . . . . . . 231
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 240
Washer . . . . . . . . . . . . . . . . . . . . . . . 238
Folding Mirrors . . . . . . . . . . . . . . . . . . 44
Forward Automatic Braking . . . . . 203
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 201
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 325
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 54
Heated and Ventilated . . . . . . . . . . 60
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 209
Economy Driving . . . . . . . . . . . . . . . 26

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 347
Locks (cont'd)Delayed Locking . . . . . . . . . . . . . . . . 38
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 38
Power Door . . . . . . . . . . . . . . . . . . . . . 38
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loss of Control . . . . . . . . . . . . . . . . . 165
Low Fuel Warning Light . . . . . . . . . 127
Low-Profile Tires . . . . . . . . . . . . . . . . 258
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 90
Lumbar Adjustment . . . . . . . . . . . . . . 56 Front Seats . . . . . . . . . . . . . . . . . . . . . 56
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . .311
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 306
Maintenance Schedule . . . . . . . . . 301 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 309
Malfunction Indicator Lamp . . . . . 122
Manual Mode . . . . . . . . . . . . . . . . . . . 182
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 57 Messages
Engine Power . . . . . . . . . . . . . . . . 132
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 131
Vehicle Speed . . . . . . . . . . . . . . . . 132
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 45
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 43
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manual Rearview . . . . . . . . . . . . . . . 45
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 44
Mirrors, Interior Rearview . . . . . . . . 45
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 266
N
NavigationConnected Services . . . . . . . . . . 337
Net, Convenience . . . . . . . . . . . . . . 105
New Vehicle Break-In . . . . . . . . . . . 172
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 117 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 164 Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 228
Engine Oil Life System . . . . . . . 230
Pressure Light . . . . . . . . . . . . . . . . 127
Older Children, Restraints . . . . . . . 83
Online Owner Center . . . . . . . . . . . 318
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 328
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 331
OnStar Emergency . . . . . . . . . . . . . 330
OnStar Overview . . . . . . . . . . . . . . . 329
OnStar Security . . . . . . . . . . . . . . . . 331
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 238
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 109
Overheated Engine Protection Operating Mode . . . . 238
Overheating, Engine . . . . . . . . . . . . 237
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 177
Shifting Out of . . . . . . . . . . . . . . . . 178
Park Assist . . . . . . . . . . . . . . . . . . . . . 198

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
348 Index
ParkingBrake and P (Park)
Mechanism Check . . . . . . . . . . 243
Extended . . . . . . . . . . . . . . . . . . . . . 179
Over Things That Burn . . . . . . . 179
Parking or Backing Assistance Systems . . . . . . . . . . 198
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 120
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Passenger Sensing System . . . . . 77
Perchlorate Materials Requirements, California . . . . . . 223
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 132
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 109
Protection, Battery . . . . . . . . . . . . 150
Retained Accessory (RAP) . . . 177
Seat Adjustment . . . . . . . . . . . . . . . . 55
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Pregnancy, Using Seat Belts . . . . 69
Privacy
Vehicle Data Recording . . . . . . . 327 Program
Courtesy Transportation . . . . . . 321
Prohibited Fuels . . . . . . . . . . . . . . . . 208
Proposition 65 Warning,
California . . . . . . . . . . . .222, 241, 284, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 324
R
Radio Frequency Statement . . . . 325
Reading Lamps . . . . . . . . . . . . . . . . . 148
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 62
Rear Vision Camera (RVC) . . . . . 198
Rearview Mirrors . . . . . . . . . . . . . . . . 45Automatic Dimming . . . . . . . . . . . . . 45
Reclining Seatbacks . . . . . . . . . . . . . 56
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 309
Records Maintenance . . . . . . . . . . . . . . . . . . .311
Recreational Vehicle Towing . . . . 287
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 319 Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . . . 34
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintenance . . . . . . . . . . . . . . . . . . 310
Replacing Airbag System . . . . . . . . 83
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 96
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 70
Reporting Safety Defects Canadian Government . . . . . . . . 326
General Motors . . . . . . . . . . . . . . . 326
U.S. Government . . . . . . . . . . . . . 325
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 89
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 177
Reverse Tilt Mirrors . . . . . . . . . . . . . . 44
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 165
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 319
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 48
Rotation, Tires . . . . . . . . . . . . . . . . . . 270