Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 27
Seats and Restraints . . . . . . . . . . . 50
Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Instruments and Controls . . . . . . 106
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 152
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 221
Service and Maintenance . . . . . 299
Technical Data . . . . . . . . . . . . . . . . 312
Customer Information . . . . . . . . . 315
Reporting Safety Defects . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 329
Connected Services . . . . . . . . . . . 337
Index . . . . . . . . . . . . . . . . . . . . 341
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 13
Head Restraint Adjustment . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . 14
Mirror Adjustment . . . . . . . . . . . . . . 14 Steering Wheel Adjustment . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . 18
Transmission . . . . . . . . . . . . . . . . . . 19Vehicle Features
Infotainment System . . . . . . . . . . . 20
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . 21
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . 22
Rear Vision Camera (RVC) . . . . 22
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 22 Park Assist . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . 25
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 26
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 26
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 7
1.Instrument Panel Illumination
Control 0147.
2. Air Vents 0159.
3. Trunk Release. See Trunk
0 39.
Park Assist Button. See
Assistance Systems for
Parking or Backing 0198 (If
Equipped).
Lane Departure Warning
(LDW) Button. See Lane
Departure Warning (LDW)
0 206.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 147.
5. Instrument Cluster 0114.
Driver Information Center (DIC)
0 129.
6. Windshield Wiper/Washer
0108.
7. Hazard Warning Flashers
0146.
8. Light Sensor. See Automatic
Headlamp System 0146. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage
0102 and“USB Port” in the
infotainment manual.
10. Infotainment 0151.
11. Climate Control Systems
0152.
Dual Automatic Climate Control
System 0155.
12. Storage Area with Accessory Power Outlet Inside.
SeeCenter Console Storage
0 103 andPower Outlets
0 109.
13. Heated and Ventilated Front
Seats 060 (If Equipped).
14. Traction Control/Electronic
Stability Control 0186.
15. Shift Lever. See Automatic
Transmission 0180.
16. Ignition Positions 0172.
17. Steering Wheel Controls 0107.
Driver Information Center
Buttons. See Driver Information
Center (DIC) 0129. 18.
Steering Wheel Controls 0107
(Out of View).
19. Horn 0107.
20. Steering Wheel Adjustment
0107.
21. Cruise Control 0188 (If
Equipped).
Adaptive Cruise Control 0190
(If Equipped).
Heated Steering Wheel 0107
(If Equipped).
Forward Collision Alert (FCA)
System 0201 (If Equipped).
22. Instrument Panel Storage
0102 (If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block 0254.
23. Hood Release. See Hood
0 224.
24. Data Link Connector (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0122.
25. Electric Parking Brake 0184.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
18 In Brief
Climate Controls
The heating, cooling, and ventilation for the vehicle can be controlled with
these systems.
Climate Control System
1. Fan Control
2. Air Conditioning or Comfort/ Eco Air Conditioning (Stop/
Start Only)
3. Air Delivery Modes 4. Defrost
5. TEMP (Temperature Control)
6. Rear Window Defogger
7. Recirculation
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 19
Dual Automatic Climate Control System
1. Driver and Passenger Temperature Controls
2. Air Conditioning or Comfort/ Eco Air Conditioning (Stop/
Start Only)
3. Fan Control
4. Defrost
5. SYNC
6. Rear Window Defogger 7. Air Delivery Modes
8.
O(Fan On/Off)
9. Recirculation
10. AUTO (Automatic Operation)
See Climate Control Systems 0152
or Dual Automatic Climate Control
System 0155, if equipped.
Transmission
Driver Shift Control (DSC)
This feature allows for changing
gears similar to a manual
transmission. To use this feature,
if equipped:
1. Move the shift lever from D (Drive) rearward to
M (Manual Mode).
2. Using the button on the top of the shift lever, press the
+ (plus) end of the button to
upshift, or press the −(minus)
end of the button to downshift.
See Manual Mode 0182.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
22 In Brief
Lane Change Alert (LCA)
If equipped, the LCA system is a
lane-changing aid that assists
drivers with avoiding lane change
crashes that occur with moving
vehicles in the side blind zone (or
spot) areas or with vehicles rapidly
approaching these areas from
behind. The LCA warning display
will light up in the corresponding
outside mirror and will flash if the
turn signal is on. The Side Blind
Zone Alert (SBZA) system is
included as part of the LCA system.
SeeSide Blind Zone Alert (SBZA)
0 204 andLane Change Alert (LCA)
0 204.
Rear Vision
Camera (RVC)
If equipped, RVC shows a view of
the area behind the vehicle on the
infotainment display when the
vehicle is shifted into R (Reverse) to
aid with parking and low-speed
backing maneuvers. See
Assistance Systems for Parking
or Backing 0198.
Rear Cross Traffic Alert
(RCTA) System
If equipped, the RCTA system uses
a triangle with an arrow on the
infotainment display to warn of
traffic behind your vehicle that may
cross your vehicle's path while in
R (Reverse). In addition, beeps will
sound.
See Assistance Systems for Parking
or Backing 0198.
Park Assist
If equipped, Rear Park Assist (RPA)
uses sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). RPA may show a
warning triangle on the infotainment
display and/or a graphic on the
instrument cluster to provide the
object distance. In addition, multiple
beeps may occur if very close to an
object. See
Assistance Systems for Parking
or Backing 0198.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle has three accessory
power outlets:
.
Inside the front storage area
below the climate control system
. Inside the center console
. On the rear of the center
console
Lift the cover to access the
accessory power outlet.
See Power Outlets 0109.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
26 In Brief
2. Fully press and release theaccelerator pedal three times
within five seconds.
If the CHANGE ENGINE OIL
SOON message is not on, the
system is reset.
See Engine Oil Life System 0230.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
.
Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly. .
Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See Roadside Assistance Program
0 319.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
34 Keys, Doors, and Windows
2. Remove the battery cover byprying it with a finger.
3. Remove the battery by pushing on the battery and sliding it
toward the key blade.
4. Insert the new battery, positive side facing up. Push the
battery down until it is held in
place. Replace with a CR2032
or equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside
the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start.
If the vehicle has heated and/or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 060.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements. Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System
028.
Starting the Vehicle
To start the engine using the remote
start feature: 1. Aim the RKE transmitter at the vehicle.
2. Press and release
Q.
3. Immediately after completing Step 2, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.