2019 CHEVROLET EXPRESS audio

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
152 Infotainment System
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
. See “Storing and Deleting Phone
Numbers” in this section for
more information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive phone calls. The system
can be used while the ignition is on
or in ACC/ACCESSORY. The range
of the Bluetooth system can be up
to 9.1 m (30 ft). Not all phones
support all functions, and not all
phones work with the in-vehicle
Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones in
U.S. and Canada only.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise : Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls 094.
b/g:Press to answer incoming
calls, confirm system information,
and start speech recognition.
c/x: Press to end a call, reject
a call, or cancel an operation.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Infotainment System 155
To hear all of the numbers
recognized by the system, say
“Verify”at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Store,” and then follow the
directions given by the system
to save a name tag for this
number.
Using the “Delete”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete. Using the
“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press and hold
b/gfor
two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands. Dial or Call :
The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial : This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling Emergency
1. Press and hold
b/gfor
two seconds. The system
responds “Ready,”followed by
a tone.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
156 Infotainment System
2. Say“Dial”or“Call.”
3. Say [emergency number].
4. Say “Dial”or“Call.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.” 3. Say each digit, one at a time,
that you want to dial. After
each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
. Press
b/gto answer the call.
. Press
c/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.
Press
b/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
. Press
b/gagain to return to
the original call.
. To ignore the incoming call, no
action is required.
. Press
c/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Infotainment System 157
3. Use the dial or call commandto dial the number of the third
party to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
. To mute a call, press
b/g, and
then say “Mute call.”
. To cancel mute, press
b/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be transferred. The connection process
can take up to two minutes after the
ignition is turned to on.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.”The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Climate Controls 161
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is turned off or to ACC/
ACCESSORY.
Heated Mirrors: If equipped with
heated outside mirrors, the mirrors
heat to help clear fog or frost from
the surface of the mirror when
1is
pressed. See Heated Mirrors 039.
Do not drive the vehicle until all the
windows are clear.
Caution
Do not use a razor blade or sharp
object to clear the inside rear
window. Do not adhere anything
to the defogger grid lines in the
rear glass. These actions may
damage the rear defogger.
Repairs would not be covered by
the vehicle warranty.
Rear Heating System
If equipped, the rear heating system
lets you adjust the amount of air
flowing into the rear of the vehicle, from the front seating area. This
feature works with the main climate
control system in the vehicle.
AUX :
The thumbwheel for this
system is on the instrument panel
below the audio system.
9: Turn the thumbwheel up or
down to increase or decrease the
amount of heated air sent to the
rear seating area.
Q: This position supplies the most
amount of heat to the rear
seating area.
c: This position supplies half the
amount of heat to the rear
seating area.
R: This position supplies the least
amount of heat to the rear
seating area.
9: This turns the rear heating
system off.
Rear Climate Control
System
If equipped with a rear heating and
air conditioning system, it controls
the temperature, fan speed, and air
delivery for the rear seat
passengers only. The front climate
control panel is in the overhead
console between the driver and
front passenger.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
180 Driving and Operating
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Fast Idle System
If equipped, this feature is available
only with cruise control. The manual
fast idle switch is operated using the
cruise control buttons on the left
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The parking brake is set.
. The brake pedal is not pressed.
. The vehicle must not be moving
and the accelerator must not be
pressed. To control the fast idle:
.
To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit.
. Press and release the cruise
control SET- button. Engine
speed will be held at
approximately 1200 rpm.
When the fast idle is active, the
Driver Information Center (DIC) will
display FAST IDLE ON.
One of the following actions will turn
off the fast idle:
. Pressing the brake.
. Selecting the cruise control
cancel button.
. Releasing the parking brake.
. Moving the transmission shift
lever out of P (Park) or
N (Neutral).
. Selecting the cruise control on/
off button when it was
previously on. .
Pressing the cruise control SET-
button a second time.
. Pressing the accelerator more
than one-quarter of the
way down.
. Turning the ignition off.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
. Power Windows (if equipped)
These features will work when the
ignition is on or in ACC/
ACCESSORY. Once the ignition is
turned from on to off, power to the
radio and power windows will
continue to work for 10 minutes or
until the driver door is opened.
Engine Coolant Heater
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
OnStar 351
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Index 361
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 230
Accessory Power . . . . . . . . . . . . . . . 180
Add-On Electrical Equipment . . . 227
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 351
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 324
Air Cleaner/Filter, Engine . . . . . . . 242
Air Conditioning . . . . . . . . . . . 159, 161
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 164
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 71
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 65
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 64
Where Are the Airbags? . . . . . . . . 62
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 70
Light On-Off . . . . . . . . . . . . . . . . . . 106
On-Off Light . . . . . . . . . . . . . . . . . . 106 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 67
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 70
System Check . . . . . . . . . . . . . . . . . . 60
Alarm Vehicle Security . . . . . . . . . . . . . . . . 36
Alert
Side Blind Zone (SBZA) . . . . . . 202
All-Season Tires . . . . . . . . . . . . . . . . 271
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 190 Warning Light . . . . . . . . . . . . . . . . . .110
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 308
Interior . . . . . . . . . . . . . . . . . . . . . . . . 313
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 100
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 339
Audio
Theft-Deterrent Feature . . . . . . . 133
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 32