2019 CHEVROLET EXPRESS traction control

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
132 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 132
Theft-Deterrent Feature . . . . . . 133
Overview (AM-FM Radio) . . . . . 133
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 135
Operation . . . . . . . . . . . . . . . . . . . . . 136
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 138
Satellite Radio . . . . . . . . . . . . . . . . 139
Radio Reception . . . . . . . . . . . . . . 140
Multi-Band Antenna . . . . . . . . . . 141
Audio Players
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . 141
CD Player . . . . . . . . . . . . . . . . . . . . 141
Auxiliary Devices . . . . . . . . . . . . . 146
OnStar System
OnStar System . . . . . . . . . . . . . . . 151
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 151
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0166.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0180.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Infotainment System 151
OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 165
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 166
Defensive Driving . . . . . . . . . . . . . 166
Drunk Driving . . . . . . . . . . . . . . . . . 167
Control of a Vehicle . . . . . . . . . . . 167
Braking . . . . . . . . . . . . . . . . . . . . . . . 167
Steering . . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 168
Driving on Wet Roads . . . . . . . . 169
Hill and Mountain Roads . . . . . 170
Winter Driving . . . . . . . . . . . . . . . . 170
If the Vehicle Is Stuck . . . . . . . . 172
Vehicle Load Limits . . . . . . . . . . . 172
Starting and Operating
New Vehicle Break-In . . . . . . . . . 176
Ignition Positions . . . . . . . . . . . . . 176
Starting the Engine . . . . . . . . . . . 178
Fast Idle System . . . . . . . . . . . . . 180
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 180
Engine Coolant Heater . . . . . . . 180
Shifting Into Park . . . . . . . . . . . . . 182
Shifting out of Park . . . . . . . . . . . 183 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 184
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 184
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 185
Automatic Transmission
Automatic Transmission . . . . . . 185
Manual Mode . . . . . . . . . . . . . . . . . 188
Tow/Haul Mode . . . . . . . . . . . . . . . 189
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 190
Parking Brake . . . . . . . . . . . . . . . . 191
Brake Assist . . . . . . . . . . . . . . . . . . 191
Hill Start Assist (HSA) . . . . . . . . 192
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 192
Locking Rear Axle . . . . . . . . . . . . 194
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 194
Driver Assistance Systems
Driver Assistance Systems . . . 197
Rear Vision Camera (RVC) . . . 198
Park Assist . . . . . . . . . . . . . . . . . . . 199 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 201
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 202
Lane Departure
Warning (LDW) . . . . . . . . . . . . . 204
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 206
Recommended Fuel . . . . . . . . . . 206
Prohibited Fuels . . . . . . . . . . . . . . 206
Fuels in Foreign Countries . . . 207
Fuel Additives . . . . . . . . . . . . . . . . 207
E85 or FlexFuel . . . . . . . . . . . . . . 207
Filling the Tank . . . . . . . . . . . . . . . 208
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 209
Trailer Towing
General Towing
Information . . . . . . . . . . . . . . . . . . 210
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 210
Trailer Towing . . . . . . . . . . . . . . . . 215
Towing Equipment . . . . . . . . . . . . 222
Trailer Sway Control (TSC) . . . 225
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 227

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
166 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts050.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 169
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)
Warning (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
170 Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0270.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line. .
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0192.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
172 Driving and Operating
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control/Electronic Stability Control
0 192.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see Towing the Vehicle 0306.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was
designed to carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
192 Driving and Operating
brake pedal is released or brake
pedal pressure is quickly
decreased.
Hill Start Assist (HSA)
If equipped, this feature will prevent
the vehicle from rolling when it
attempts to move on a moderate to
steep hill. During the transition when
the brake pedal is released and the
accelerator pedal is pressed, HSA
uses braking pressure to hold the
vehicle stationary for a few seconds
depending on the steepness of the
hill. After this transition or after the
accelerator pedal is pressed, the
brake will automatically release.
HSA only activates when the driver
door is closed. HSA will not activate
in a forward drive gear when facing
downhill, or in R (Reverse) when
facing uphill. If the brake pedal is
released and then reapplied while
HSA is activated, the brake pedal
may feel firmer with less pedal
travel.
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel spin and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses any of the
drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the
vehicle wheel brakes to assist thedriver in keeping the vehicle on the
intended path. Trailer Sway Control
(TSC) is also on automatically when
the vehicle is started. See
Trailer
Sway Control (TSC) 0225.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck 0172
and “Turning the Systems Off and
On” later in this section.