2019 CHEVROLET EXPRESS towing

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
174 Driving and Operating
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
SeeTrailer Towing 0215 for
important information on towing a
trailer, towing safety rules and
trailering tips.
Example 1
1. Vehicle Capacity Weight for
Example 1 = 453 kg
(1,000 lbs) 2. Subtract Occupant Weight
@ 68 kg (150 lbs) × 2 =
136 kg (300 lbs)
3. Available Occupant and Cargo Weight = 317 kg
(700 lbs)
Example 2
A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 136 kg
(750 lbs)
C. Available Cargo Weight = 113 kg (250 lbs)
Example 3
1. Maximum Vehicle Capacity
Weight for Example 3 =
453 kg (1,000 lbs)
2. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 =
453 kg (1,000 lbs)
3. Available Cargo Weight = 0 kg (0 lbs)
Refer to the vehicle tire and
loading information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
176 Driving and Operating
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Keep the vehicle speed at
88 km/h (55 mph) or less for
the first 805 km (500 mi).
. Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
(Continued)
Caution (Continued)
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
. Do not tow a trailer during
break-in. See Trailer Towing
0 215 for the trailer towing
capabilities of the vehicle
and more information.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four
positions.
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 183
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0182.
If you are towing a trailer, see
Driving Characteristics and
Towing Tips 0210.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set. After the
shift lever is moved into P (Park),
hold the regular brake pedal down.
Then, see if you can move the shift
lever away from P (Park) without first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle can put too much force on
the parking pawl in the
transmission. It might be difficult to
pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, see
Shifting
Into Park 0182.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you might
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. Then you
should be able to pull the shift lever
out of P (Park).
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is on. See
Automatic Transmission 0185.
The shift lock control system is
designed to:
. Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
. Prevent movement of the shift
lever out of P (Park), unless the
ignition is on and the regular
brake pedal is applied.
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0302.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 185
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle: . Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park 0182 and
Engine Exhaust 0184.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0210.
Automatic
Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions
for the shift lever.
See “Range Selection Mode” under
Manual Mode 0188.
P : This position locks the rear
wheels. It is the best position to use
when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially
when the vehicle has a heavy load,
you might notice an increase in the
effort to shift out of P (Park). See
“Torque Lock” underShifting Into
Park 0182.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
186 Driving and Operating
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0182 and
Driving Characteristics and
Towing Tips 0210.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
(Continued)
Caution (Continued)
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0172.
N : In this position, the engine does
not connect with the wheels.
To restart when you are already
moving, use N (Neutral) only. Also,
use N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
(Continued)
Warning (Continued)
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 187
Caution (Continued)
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. It provides the best fuel
economy. If you need more power
for passing, and you are:
. Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
. Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
D (Drive) can be used when towing
a trailer, carrying a heavy load,
or driving on steep hills. You might
want to shift the transmission to a
lower gear selection if the
transmission shifts too often. Downshifting the transmission in
slippery road conditions could result
in skidding. See
“Skidding”under
Loss of Control 0168.
The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. Adaptive shift controls
continually compare key shift
parameters to pre-programmed
ideal shifts stored in the
transmission’s computer. The transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when the
temperature changes. During this
adaptive shift control process,
shifting might feel different as the
transmission determines the best
settings.
The shift quality of a new vehicle
may not be ideal because the
adaptive shift control process may
not have determined the best
settings for a particular shift or
condition. Shift quality will improve
with continued driving.
When temperatures are very cold,
the transmission's gear shifting
could be delayed, providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
M :
This position lets drivers select
the range of gears appropriate for
current driving conditions. If the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
188 Driving and Operating
vehicle has this feature, see“Range
Selection Mode” underManual
Mode 0188.
1 : This position reduces vehicle
speed without using the brakes.
You can use it for major/severe
downgrades where the vehicle
would otherwise accelerate due to
steepness of grade. When you shift
to 1 (First) it provides the lowest
gear appropriate to current road
speed and continues to downshift
as the vehicle slows, eventually
downshifting to 1 (First) gear. The
transmission can be held in 1 (First)
gear using Range Selection Mode
or the shift lever. See “Range
Selection Mode” underManual
Mode 0188.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
(Continued)
Caution (Continued)
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking
This mode is enabled when the
vehicle is started, but is not enabled
in Range Selection Mode. It assists
in maintaining desired vehicle
speeds when driving on downhill
grades by using the engine and
transmission to slow the vehicle.
The first time the system activates
for each ignition key cycle.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds.
For other forms of grade braking,
seeTow/Haul Mode 0189 and
Cruise Control 0194.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the
shift lever to select the desired
range of gears for current
driving conditions.
When M (Manual Mode) is selected,
the transmission will downshift and
a number displays in the Driver
Information Center (DIC) next to
the M indicating the current gear.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 189
This number is the highest gear that
can be used. However, the vehicle
can automatically shift to lower
gears as it adjusts to driving
conditions. This means that all
gears below that number are
available. When 5 (Fifth) is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the vehicle,
but 6 (Sixth) cannot be used until
the +/−button on the shift lever is
used to change to the gear.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0189.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle (Continued)
Caution (Continued)
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Tow/Haul Mode
If equipped, Tow/Haul Mode adjusts
the transmission shift pattern to
reduce shift cycling, providing
increased performance, vehicle
control, and transmission cooling
when towing or hauling heavy loads. Turn the Tow/Haul Mode on and off
by pressing the button on the
instrument panel. When Tow/Haul is
on, a light on the instrument cluster
will come on.
See
Tow/Haul Mode Light 0111.
Also see “Tow/Haul Mode” under
Towing Equipment 0222.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See “Tow/Haul Mode” listed
previously and Manual Mode0188.
Tow/Haul Mode Grade Braking
assists in maintaining desired
vehicle speeds when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.