Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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334 Technical Data
Engine Drive Belt Routing
4.3L V6 Engine (LV1)
6.0L V8 Engine (L96/LC8)
If equipped with a diesel engine,
see the Duramax diesel
supplement.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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344 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0339.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
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Customer Information 347
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
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OnStar 351
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
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Index 361
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 230
Accessory Power . . . . . . . . . . . . . . . 180
Add-On Electrical Equipment . . . 227
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 351
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 324
Air Cleaner/Filter, Engine . . . . . . . 242
Air Conditioning . . . . . . . . . . . 159, 161
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 164
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 71
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 65
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 64
Where Are the Airbags? . . . . . . . . 62
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 70
Light On-Off . . . . . . . . . . . . . . . . . . 106
On-Off Light . . . . . . . . . . . . . . . . . . 106 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 67
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 70
System Check . . . . . . . . . . . . . . . . . . 60
Alarm Vehicle Security . . . . . . . . . . . . . . . . 36
Alert
Side Blind Zone (SBZA) . . . . . . 202
All-Season Tires . . . . . . . . . . . . . . . . 271
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 190 Warning Light . . . . . . . . . . . . . . . . . .110
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 308
Interior . . . . . . . . . . . . . . . . . . . . . . . . 313
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 100
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 339
Audio
Theft-Deterrent Feature . . . . . . . 133
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 32
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362 Index
Automatic (cont'd)Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 185
Transmission Fluid . . . . . . 238, 241
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 188
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 256
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 146
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 141
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 254
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 131
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Battery - North America . . . . 253, 302
Blade Replacement, Wiper . . . . . 257
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 151
Brake System Warning Light . . . . . . . . 109
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Antilock . . . . . . . . . . . . . . . . . . . . . . . 190 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 191
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Parking . . . . . . . . . . . . . . . . . . . . . . . 191
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 167
Break-In, New Vehicle . . . . . . . . . . 176
Bulb Replacement Center High-MountedStoplamp (CHMSL) . . . . . . . . . 262
Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 260
Halogen Bulbs . . . . . . . . . . . . . . . . 260
Headlamp Aiming . . . . . . . . . . . . . 259
Headlamps . . . . . . . . . . . . . . . . . . . 260
License Plate Lamps . . . . . . . . . 262
Taillamps . . . . . . . . . . . . . . . . . . . . . 261
Buying New Tires . . . . . . . . . . . . . . . 286
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 96
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 230
California Proposition
65 Warning . . . . . . . . . .229, 253, 302, Back CoverCamera
Rear Vision (RVC) . . . . . . . . . . . . 198
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 332
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 184
Winter Driving . . . . . . . . . . . . . . . . 170
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92
Cargo Door Relocking . . . . . . . . . . . 31
Caution, Danger, and Warning . . . . 2
CD Player . . . . . . . . . . . . . . . . . . . . . . 141
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . . . 262
Chains, Tire . . . . . . . . . . . . . . . . . . . . 290
Charging System Light . . . . . . . . . 107
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 108
Ignition Transmission Lock . . . 257
Child Restraints Infants and Young Children . . . . . 73
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . 76
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Index 363
Cigarette Lighter . . . . . . . . . . . . . . . . . 99
Circuit Breakers . . . . . . . . . . . . . . . . 264
CleaningExterior Care . . . . . . . . . . . . . . . . . 308
Interior Care . . . . . . . . . . . . . . . . . . 313
Climate Control Systems . . . . . . . 159 Air Conditioning . . . . . . . . . . . . . . 159
Heating . . . . . . . . . . . . . . . . . . . . . . . 159
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Rear Heating System . . . . . . . . . 161
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . 101
Collision Damage Repair . . . . . . . 342
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 91
Compass . . . . . . . . . . . . . . . . . . . . . . . . 96
Connected Services
Connections . . . . . . . . . . . . . . . . . . 358
Diagnostics . . . . . . . . . . . . . . . . . . . 360
Navigation . . . . . . . . . . . . . . . . . . . . 357
Connections
Connected Services . . . . . . . . . . 358
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 192
Control of a Vehicle . . . . . . . . . . . . . 167
Convex Mirrors . . . . . . . . . . . . . . . . . . 38 Coolant
Engine Temperature Gauge . . 104
Cooling . . . . . . . . . . . . . . . . . . . . 159, 161
Cooling System . . . . . . . . . . . . . . . . . 244
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 341
Cruise Control . . . . . . . . . . . . . . . . . . 194
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Customer Assistance . . . . . . . . . . . 338 Offices . . . . . . . . . . . . . . . . . . . . . . . . 337
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 338
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 344
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 335
D
Damage Repair, Collision . . . . . . . 342
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . 348
Data Recorders, Event . . . . . . . . . 347
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . 166 Delayed Locking . . . . . . . . . . . . . . . . . 32
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 146
Diagnostics Connected Services . . . . . . . . . . 360
Distracted Driving . . . . . . . . . . . . . . . 166
Dome Lamps . . . . . . . . . . . . . . . . . . . 129
Door Cargo Door Relocking . . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . . 32
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Locks . . . . . . . . . . . . . . . . . . . . 31
Rear Doors . . . . . . . . . . . . . . . . . . . . . 35
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Drive Belt Routing, Engine . . . . . . 334
Driver Assistance Systems . . . . . 197
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 114
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 210
Defensive . . . . . . . . . . . . . . . . . . . . . 166
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 167
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 170
If the Vehicle is Stuck . . . . . . . . . 172
Loss of Control . . . . . . . . . . . . . . . 168
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364 Index
Driving (cont'd)Off-Road Recovery . . . . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . 172
Wet Roads . . . . . . . . . . . . . . . . . . . 169
Winter . . . . . . . . . . . . . . . . . . . . . . . . 170
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . . . 285
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 207
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 227
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 264
Floor Console Fuse Block . . . . 268
Fuses and Circuit Breakers . . . 264
Overload . . . . . . . . . . . . . . . . . . . . . 263
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 350
Engine Air Cleaner/Filter . . . . . . . . . . . . . 242
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 108
Compartment Overview . . . . . . . 232
Coolant Heater . . . . . . . . . . . . . . . 180
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 104 Engine (cont'd)
Cooling System . . . . . . . . . . . . . . . 244
Drive Belt Routing . . . . . . . . . . . . 334
Exhaust . . . . . . . . . . . . . . . . . . . . . . 184
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Oil Life System . . . . . . . . . . . . . . . 237
Oil Pressure Gauge . . . . . . . . . . 103
Oil Pressure Light . . . . . . . . . . . . .112
Overheating . . . . . . . . . . . . . . . . . . 248
Power Messages . . . . . . . . . . . . . .119
Running While Parked . . . . . . . . 185
Starting . . . . . . . . . . . . . . . . . . . . . . . 178
Enhanced Technology Glass . . . . 42
Entry Lighting . . . . . . . . . . . . . . . . . . . 130
Entry/Exit Lighting . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 222
Event Data Recorders . . . . . . . . . . 347
Exit Lighting . . . . . . . . . . . . . . . . . . . . 130
Extender, Seat Belt . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 131
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 249
Fast Idle System . . . . . . . . . . . . . . . . 180 Filter,
Engine Air Cleaner . . . . . . . . . . . 242
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 291 Changing . . . . . . . . . . . . . . . . . . . . . 292
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 316
Fluid Automatic
Transmission . . . . . . . . . . . 238, 241
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 252
Power Steering . . . . . . . . . . . . . . . 250
Washer . . . . . . . . . . . . . . . . . . . . . . . 250
Folding Mirrors . . . . . . . . . . . . . . . . . . 39
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 201
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 345
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 44
Front Storage . . . . . . . . . . . . . . . . . . . . 91
Front Turn Signal Bulb Replacement . . . . . . . . . . . . 260
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 207
Economy Driving . . . . . . . . . . . . . . . 23