2019 CHEVROLET EQUINOX onstar

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 29
Seats and Restraints . . . . . . . . . . . 56
Storage . . . . . . . . . . . . . . . . . . . . . . . 107
Instruments and Controls . . . . . . 111
Lighting . . . . . . . . . . . . . . . . . . . . . . . 160
Infotainment System . . . . . . . . . . 168
Climate Controls . . . . . . . . . . . . . . 169
Driving and Operating . . . . . . . . . 177
Vehicle Care . . . . . . . . . . . . . . . . . . 275
Service and Maintenance . . . . . 368
Technical Data . . . . . . . . . . . . . . . . 383
Customer Information . . . . . . . . . 387
Reporting Safety Defects . . . . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 401
Connected Services . . . . . . . . . . . 409
Index . . . . . . . . . . . . . . . . . . . . 413

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
30 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
See your dealer if a new transmitter
is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0391.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0401.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 397.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 030.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
142 Instruments and Controls
vehicle speeds recorded since the
last reset. Reset the average speed
by pressing
Vwhen it is displayed.
Timer : To start the timer, press
V
while Timer is displayed. The
display will show the amount of time
that has passed since the timer was
last reset, not including time the
ignition is off. Time will continue to
be counted as long as the ignition is
on, even if another display is being
shown on the DIC. The timer will
record up to 99 hours, 59 minutes,
and 59 seconds (99:59:59) after
which the display will return to zero.
To stop the timer, press
Vbriefly
while Timer is displayed. To reset
the timer to zero, press and hold
V.
Navigation : Used for the OnStar
Turn-by-Turn guidance.
Blank Display : Displays no
information. Vehicle Information Menu
(VEHICLE) Items
Units :
Choose between Metric or
US when Units is active. Press
Vto
confirm the setting. This will change
the displays on the DIC to the type
of measurements you select.
Speed Warning : This display is
used to set the vehicle speed at
which the speed warning chime
sounds and the alert is displayed.
The speed can be set by pressing
Vwhile the speed warning display
is showing.
Remaining Oil Life : Displays an
estimate of the oil's remaining useful
life. If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0285.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule
0370.
The Oil Life display must be reset
after each oil change. Do not reset
the Oil Life display accidentally at
any time other than when the oil has
just been changed. It cannot be
reset accurately until the next oil
change. To reset the engine oil life
system, see Engine Oil Life System
0 289.
Oil Pressure : Oil pressure is
displayed in either kilopascal (kPa)
or in pounds per square inch (psi).
Fuel Filter Life (Diesel Engine
Only) : This display shows an
estimate of the fuel filter's remaining
useful life. If 90% Fuel Filter Life
Remaining is displayed, it means
90% of the current fuel filter life
remains. The fuel filter life system
will alert when to change the fuel
filter on a schedule consistent with
your driving conditions. When the
remaining fuel filter life is low, the
CHANGE FUEL FILTER message
will appear on the display. Change
the fuel filter as soon as possible.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
Driving and Operating 205
If the vehicle continues to be driven
with the DPF warning message on,
and the exhaust filter is not cleaned
as required, the malfunction
indicator lamp and the ENGINE
POWER IS REDUCED message
will come on. Dealer service is
necessary.
SeeMalfunction Indicator Lamp
(Check Engine Light) 0132.
{Warning
During DPF self cleaning or
during extended idling while
parked, the exhaust system and
exhaust gases are very hot.
Things that burn could touch hot
exhaust parts under the vehicle
and ignite. You or others could be
burned. Do not park, or idle for an
extended period of time, near or
over papers, leaves, dry grass,
or other things that can burn.
Keep the exhaust area clear of
material that could ignite or burn.
See Parking over Things That
Burn 0202 for more information.
Diesel Exhaust Fluid
{Warning
Avoid getting Diesel Exhaust
Fluid (DEF) on your skin or in
your eyes as it could cause
irritation. For more safety,
handling, and storage information,
see the Diesel Exhaust Fluid
container label.
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. Products such as AdBlue
are types of DEF, and are approved
for use in the vehicle as long as
they have an API certification label
or meet ISO 22241.The fluid level in
the DEF tank must be maintained
for the vehicle to run properly. DEF
is not a fuel additive. DEF should
not be mixed with or added to diesel
fuel. DEF freezes when exposed to
temperatures below −11 °C (12 ° F).It is normal to hear the DEF system
purge fluid back into the tank after
the vehicle is shut off.
Locating Diesel Exhaust Fluid
DEF can be purchased at your
dealer. It can also be purchased at
authorized vehicle and truck
dealerships. Additionally, some
diesel truck fueling stations or
retailers may have DEF for
purchase. For vehicles with an
active OnStar or connected services
plan, OnStar can help to locate a
DEF retailer. See
Customer
Assistance Offices 0389 for phone
numbers to assist in contacting a
GM dealer. See Recommended
Fluids and Lubricants 0379.
Filling the DEF Tank
Caution
Use only DEF that is GM
approved, or fluid containing the
API certified or ISO 22241 label.
The use of other fluids could (Continued)

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
314 Vehicle Care
FusesUsage
F18 Body control module 7
F19 Exterior mirror
F20 Body control module 1
F21 Body control module 4
F22 Body control module 6
F23 Electric steering column lock
F24 Sensing and diagnostic module
F25 Occupancy sensor
F26 –
F27 Power seats
F28 Rear windows
F29 –
F30 Front heated seats switch
F31 Steering wheel controls Fuses
Usage
F32 Body control module 8
F33 Heating, ventilation, and air conditioning
F34 Passive entry, passive start
F35 Liftgate latch
F36 Wireless charger module/USB
accessory
F37 Cigarette lighter
F38 OnStar
F39 Instrument panel USB
F40 Camera module/ Liftgate module
F41 Park assist module
F42 Radio
Relays Usage
K01 Deadbolt
K02 Retained accessory power Relays
Usage
K03 Liftgate
K04 –
K05 Logistics
Circuit
Breakers Usage
CB1 –
CB2 Auxiliary power outlet console
Rear Compartment Fuse
Block

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
Customer Information 387
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 387
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 389
Customer Assistance for Text Telephone (TTY) Users . . . . . 390
Online Owner Center . . . . . . . . . 390
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 391
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 391
Scheduling Service Appointments . . . . . . . . . . . . . . . 393
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 393
Collision Damage Repair . . . . . 394
Publication Ordering Information . . . . . . . . . . . . . . . . . . 397
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 397
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 398
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 398
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 399
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 399
Event Data Recorders . . . . . . . . 399
OnStar . . . . . . . . . . . . . . . . . . . . . . . 400
Infotainment System . . . . . . . . . . 400
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
390 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 383.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
392 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.