Page 381 of 426
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
380 Service and Maintenance
UsageFluid/Lubricant
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 23279657 A3226C
Engine Oil Filter 1.5L L4 Gas Engine 12640445 PF64
1.6L L4 Diesel Engine 55588497 PF2264G
2.0L L4 Gas Engine 12640445 PF64
Fuel Filter 1.6L L4 Diesel Engine 84186990 TP1016
Passenger Compartment Air Filter 13508023 CF185
Page 382 of 426
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
Service and Maintenance 381
PartGM Part Number ACDelco Part Number
Spark Plugs 1.5L L4 Gas Engine 1267352741-153
2.0L L4 Gas Engine 1264782741-125
Wiper Blades Driver Side –60 cm (23.6 in) 23368186—
Passenger Side –45.0 cm (17.7 in) 23353587—
Rear –30.0 cm (11.8 in) 84215609—
Page 383 of 426
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
382 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
Page 391 of 426

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
390 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 383.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
Page 392 of 426

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
Customer Information 391
.Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle, such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Page 398 of 426

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
Customer Information 397
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Page 413 of 426

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
412 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date. If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
Page 414 of 426

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
Index 413
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 277
Accessory Power . . . . . . . . . . . . . . . 201
Adaptive Cruise Control . . . . . . . . 224
Add-On Electrical Equipment . . . 273
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 403
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 376
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Air Cleaner/Filter, Engine . . . . . . . 290
Air Conditioning . . . . . . . . . . . 169, 171
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 175
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 174
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 81
Passenger Sensing System . . . . 83
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 81
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 82 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 79
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 87
Passenger Status Indicator . . . 130
Readiness Light . . . . . . . . . . . . . . 130
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 87
System Check . . . . . . . . . . . . . . . . . . 77
Alarm Vehicle Security . . . . . . . . . . . . . . . . 47
Alert Lane Change . . . . . . . . . . . . . . . . . 246
Side Blind Zone (SBZA) . . . . . . 246
All-Season Tires . . . . . . . . . . . . . . . . 317
All-Wheel Drive . . . . . . . . . . . . 214, 301
Antilock Brake System (ABS) . . . 215
Warning Light . . . . . . . . . . . . . . . . . 135
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 359
Interior . . . . . . . . . . . . . . . . . . . . . . . . 363
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 391
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 240