2019 CHEVROLET CRUZE tow

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Service and Maintenance 329
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every two years, whichever
comes first. The diesel fuel filter
cartridge may need to be replaced
more frequently, based on biodiesel
usage, driving in severe dust
climate or off-road driving or towing
a trailer for extended periods. (4)
Or every four years, whichever
comes first.
(5) Or every five years, whichever
comes first. See Cooling System
0 242.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0249.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0252.Special Application
Services
.
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 312.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
344 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 337.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
346 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
350 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0345.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 078.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Index 371
Fuel (cont'd)Biodiesel . . . . . . . . . . . . . . . . . . . . . 216
Cold Weather Operation . . . . . . 217
Diesel Engines . . . . . . . . . . . . . . . 215
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 225
Filling the Tank . . . . . . . . . . 221, 223
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Filter Replacement . . . . . . . . . . . 221
Foreign Countries . . . . . . . . . . . . 215
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 120
Low Fuel Warning Light . . . . . . . 130
Prohibited Fuels . . . . . . . . . . . . . . 214
Recommended . . . . . . . . . . . . . . . 214
Running out of Fuel . . . . . . . . . . . 220
Top Tier . . . . . . . . . . . . . . . . . 213, 214
Water in Fuel . . . . . . . . . . . . . . . . . 218
Fuel for Diesel Engines . . . . . . . . . 215
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 263
Fuses and Circuit Breakers . . . 262
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 267
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 254 Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 121
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Odometer . . . . . . . . . . . . . . . . . . . . . .119
Speedometer . . . . . . . . . . . . . . . . . .119
Tachometer . . . . . . . . . . . . . . . . . . . .119
Trip Odometer . . . . . . . . . . . . . . . . .119
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .114
General Information
Service and Maintenance . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . 226
Vehicle Care . . . . . . . . . . . . . . . . . . 229
Glove Box . . . . . . . . . . . . . . . . . . . . . . 106
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 345
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 255
Hazard Warning Flashers . . . . . . . 146
Head Restraints . . . . . . . . . . . . . . . . . 58
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 255
Automatic . . . . . . . . . . . . . . . . . . . . . 145
Bulb Replacement . . . . . . . . . . . . 255
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 145 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
High-Beam On Light . . . . . . . . . . 131
High/Low Beam Changer . . . . . 145
Lamps On Reminder . . . . . . . . . 131
Heated Steering Wheel . . . . . . . . . . . . . . . .110
Heated Front Seats . . . . . . . . . . . . . . 62
Heated Mirrors . . . . . . . . . . . . . . . . . . . 52
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 177
Heating . . . . . . . . . . . . . . . . . . . . 151, 153
High-Beam On Light . . . . . . . . . . . . 131
High-Speed Operation . . . . . . . . . . 278
Hill and Mountain Roads . . . . . . . . 163
Hill Start Assist (HSA) . . . . . . . . . . 195
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 67
HVAC . . . . . . . . . . . . . . . . . . . . . . 151, 153
I
Ignition Positions . . . . . . . . . . 169, 171
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 252
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 50

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
374 Index
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Passenger Sensing System . . . . . 79
Pedestrian Ahead Indicator . . . . . 127
Perchlorate Materials Requirements, California . . . . . . 230
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 139
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 44
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Outlets . . . . . . . . . . . . . . . . . . . . . . . .113
Protection, Battery . . . . . . . . . . . . 149
Retained Accessory (RAP) . . . 179
Seat Adjustment . . . . . . . . . . . . . . . . 60
Windows . . . . . . . . . . . . . . . . . . . . . . . 53
Pregnancy, Using Seat Belts . . . . 71
Privacy Vehicle Data Recording . . . . . . . 353
Program Courtesy Transportation . . . . . . 347
Prohibited Fuels . . . . . . . . . . . . . . . . 214
Proposition 65 Warning,
California . . . . . . . . . . . .229, 250, 306, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 350R
Radio Frequency Statement . . . . 351
Reading Lamps . . . . . . . . . . . . . . . . . 148
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 63
Rear Vision Camera (RVC) . . . . . 201
Rear Window Washer/Wiper . . . . 112
Rearview Mirrors . . . . . . . . . . . . . . . . 53
Reclining Seatbacks . . . . . . . . . . . . . 60
RecommendedFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 333
Records Maintenance . . . . . . . . . . . . . . . . . . 336
Recreational Vehicle Towing . . . . 310
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 345
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 31, 38
Remote Vehicle Start . . . . . . . . . . . . 40
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 85
Maintenance . . . . . . . . . . . . . . . . . . 334
Replacing Airbag System . . . . . . . . 85
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 73 Reporting Safety Defects
Canadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 91
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 179
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 162
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 345
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Rotation, Tires . . . . . . . . . . . . . . . . . . 284
Routing, Engine Drive Belt . . . . . . 340
Running out of Fuel . . . . . . . . . . . . . 220
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 181
S
Safety Defects ReportingCanadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Safety Locks . . . . . . . . . . . . . . . . . . . . . 45
Safety System Check . . . . . . . . . . . . 72
Scheduling Appointments . . . . . . . 347

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
376 Index
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 119
TaillampsBack-up Lamps . . . . . . . . . . . . . . . 257
Text Telephone (TTY) Users . . . . 344
Theft-Deterrent Systems . . . . . 50, 51
Immobilizer . . . . . . . . . . . . . . . . . . . . . 50
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 All-Season . . . . . . . . . . . . . . . . . . . . 270
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 291
Changing . . . . . . . . . . . . . . . . . . . . . 299
Compact Spare . . . . . . . . . . . . . . . 305
Designations . . . . . . . . . . . . . . . . . 274
Different Size . . . . . . . . . . . . . . . . . 288
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 284
Low Profile . . . . . . . . . . . . . . . . . . . 271
Pressure . . . . . . . . . . . . . . . . . 277, 278
Pressure Light . . . . . . . . . . . . . . . . 129
Pressure Monitor Operation . . 280
Pressure Monitor System . . . . . 279
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and
Compressor Kit . . . . . . . . . . . . . 293
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 299 Tires (cont'd)
Sidewall Labeling . . . . . . . . . . . . . 272
Terminology and Definitions . . 274
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 290
Wheel Replacement . . . . . . . . . . 290
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Winter . . . . . . . . . . . . . . . . . . . . . . . . 271
Top Tier Fuel . . . . . . . . . . . . . . 213, 214
Towing General Information . . . . . . . . . . 226
Recreational Vehicle . . . . . . . . . . 310
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 309
Traction Control System
(TCS)/StabiliTrak Light . . . . . . 128
Off Light . . . . . . . . . . . . . . . . . . . . . . 128
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 196
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 189
Fluid, Automatic . . . . . . . . . . . . . . 240
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 347
Trip Odometer . . . . . . . . . . . . . . . . . . 119 Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 147
U
Uniform Tire Quality Grading . . . 288
Up-Shift Light . . . . . . . . . . . . . . . . . . . 127
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 49
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 160
Identification Number (VIN) . . . 337
Load Limits . . . . . . . . . . . . . . . . . . . 165
Messages . . . . . . . . . . . . . . . . . . . . 138
Personalization . . . . . . . . . . . . . . . 139
Remote Start . . . . . . . . . . . . . . . . . . . 40
Security . . . . . . . . . . . . . . . . . . . . . . . . 49
Speed Messages . . . . . . . . . . . . . 138
Towing . . . . . . . . . . . . . . . . . . . . . . . . 309
Vehicle Ahead Indicator . . . . . . . . 127
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 299
Tire Pressure . . . . . . . . . . . . . . . . . 277
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 353