2019 CHEVROLET BOLT EV tow

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
Vehicle Care 319
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible: .
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth. 5. If the soil is not completely
removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
336 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 331.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
338 Customer Information
Services Provided
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Bolt EV dealer
for warranty service, or if the
vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: If the tire has
been separated from the wheel,
has damaged sidewalls, or has a
large puncture, the tire is too
severely damaged for the self
sealing tire to be effective and
the vehicle will have to be
towed. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
.
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
Customer Information 341
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
337.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
342 Customer Information
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery - North America 0265
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 076.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0265 andHigh
Voltage Safety Information 022 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
Index 363
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . 123
Driver Efficiency . . . . . . . . . . . . . . 123
Odometer . . . . . . . . . . . . . . . . . . . . . 122
Power Indicator . . . . . . . . . . . . . . . 124
Speedometer . . . . . . . . . . . . . . . . . 122
Trip Odometer . . . . . . . . . . . . . . . . 122
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .118
General Information Service and Maintenance . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . 254
Vehicle Care . . . . . . . . . . . . . . . . . . 256
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 337
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 270
Hands-Free Phone . . . . . . . . . . . . . 180
Hazard Warning Flashers . . . . . . . 155
Head Restraints . . . . . . . . . . . . . . . . . 57
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 270
Automatic . . . . . . . . . . . . . . . . . . . . . 155
Bulb Replacement . . . . . . . . . . . . 270
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 154
Flash-to-Pass . . . . . . . . . . . . . . . . . 154 Headlamps (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 270
High-Beam On Light . . . . . . . . . . 131
High/Low Beam Changer . . . . . 154
Lamps On Reminder . . . . . . . . . 131
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 64
Steering Wheel . . . . . . . . . . . . . . . . 111
Heated Front Seats . . . . . . . . . . . . . . 60
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 188
High Voltage Battery Gauge . . . . 123
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 272
High-Beam On Light . . . . . . . . . . . . 131
Hill and Mountain Roads . . . . . . . . 200
Hill Start Assist (HSA) . . . . . . . . . . 217
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 48
Indicator Pedestrian Ahead . . . . . . . . . . . . 129 Indicator (cont'd)
Vehicle Ahead . . . . . . . . . . . . . . . . 129
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 86
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 140
Publication Ordering . . . . . . . . . . 342
Instrument Cluster . . . . . . . . . . . . . . 119
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 106
Interior Rearview Mirrors . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . 2, 159
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 306
K
Keyless EntryRemote (RKE) System . . . . . . . . . 33
KeyPass . . . . . . . . . . . . . . . . . . . . . . . . . 45
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
L
Labeling, Tire Sidewall . . . . . . . . . . 281
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 157
Daytime Running (DRL) . . . . . . 154
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 157

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
366 Index
PrivacyVehicle Data Recording . . . . . . . 345
Program Courtesy Transportation . . . . . . 339
Programmable Charging . . . . . . . . 132
Proposition 65 Warning,
California . . . . . . . . . . . .256, 265, 306,
Back Cover
Propulsion Power Messages . . . 145
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 342
R
Radio Frequency Statement . . . . 343
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 164
Satellite . . . . . . . . . . . . . . . . . . . . . . . 166
Reading Lamps . . . . . . . . . . . . . . . . . 157
Ready Indicator . . . . . . . . . . . . . . . . . 131
Rear Camera Mirror . . . . . . . . . . . . . 51
Rear Seat Armrest . . . . . . . . . . . . . . . 64
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 62 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear Vision Camera (RVC) . . . . . 224
Rear Window Washer/Wiper . . . . 113
Rearview Mirrors . . . . . . . . . . . . . . . . 51 Automatic Dimming . . . . . . . . . . . . . 51 Reclining Seatbacks . . . . . . . . . . . . . 59
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 328
Records Maintenance . . . . . . . . . . . . . . . . . . 330
Recreational Vehicle Towing . . . . 311
Regenerative Braking . . . . . . . . . . . 217
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 337
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Start . . . . . . . . . . . . . . . . . . . . 40
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintenance . . . . . . . . . . . . . . . . . . 329
Replacing Airbag System . . . . . . . . 84
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 71
Reporting Safety Defects
Canadian Government . . . . . . . . 344
General Motors . . . . . . . . . . . . . . . 344
U.S. Government . . . . . . . . . . . . . 343
Requirements
Electrical Battery Charging . . . 253
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 90 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 208
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 199
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 337
Rotation, Tires . . . . . . . . . . . . . . . . . . 292
S
Safety Defects Reporting
Canadian Government . . . . . . . . 344
General Motors . . . . . . . . . . . . . . . 344
U.S. Government . . . . . . . . . . . . . 343
Safety Locks . . . . . . . . . . . . . . . . . . . . . 45
Safety Signal Pedestrian . . . . . . . . . . . . . . . . . . . . . 111
Safety System Check . . . . . . . . . . . . 70
Satellite Radio . . . . . . . . . . . . . . . . . . 166
Scheduling Appointments . . . . . . . 339
Sealant Kit, Tire . . . . . . . . . . . . . . . . 299
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 65
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Extender . . . . . . . . . . . . . . . . . . . . . . . . 70
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 66
Lap-Shoulder Belt . . . . . . . . . . . . . . 68
Reminders . . . . . . . . . . . . . . . . . . . . 124
Replacing after a Crash . . . . . . . . 71

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
368 Index
Theft-Deterrent Systems (cont'd)Immobilizer . . . . . . . . . . . . . . . . . . . . . 48
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 All-Season . . . . . . . . . . . . . . . . . . . . 279
Buying New Tires . . . . . . . . . . . . . 293
Chains . . . . . . . . . . . . . . . . . . . . . . . . 298
Designations . . . . . . . . . . . . . . . . . 282
Different Size . . . . . . . . . . . . . . . . . 295
If a Tire Goes Flat . . . . . . . . . . . . 298
Inspection . . . . . . . . . . . . . . . . . . . . 291
Pressure . . . . . . . . . . . . . . . . . . . . . . 285
Pressure Light . . . . . . . . . . . . . . . . 130
Pressure Monitor Operation . . 287
Pressure Monitor System . . . . . 286
Rotation . . . . . . . . . . . . . . . . . . . . . . 292
Sealant andCompressor Kit . . . . . . . . . . . . . 299
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 305
Self-Sealing . . . . . . . . . . . . . . . . . . 280
Sidewall Labeling . . . . . . . . . . . . . 281
Terminology and Definitions . . 282
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 295
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 297
Wheel Replacement . . . . . . . . . . 297 Tires (cont'd)
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 293
Winter . . . . . . . . . . . . . . . . . . . . . . . . 280
Towing General Information . . . . . . . . . . 254
Recreational Vehicle . . . . . . . . . . .311
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 309
Traction
Control System(TCS)/StabiliTrak Light . . . . . . 130
Off Light . . . . . . . . . . . . . . . . . . . . . . 129
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 218
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 186
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 339
Trip Odometer . . . . . . . . . . . . . . . . . . 122
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 156
Turn Signal Bulb Replacement . . . . . . . . . . . . 271U
Underhood Compartment
Fuse Block . . . . . . . . . . . . . . . . . . . . 273
Underhood Compartment Overview . . . . . . . . . . . . . . . . . . . . . . 260
Uniform Tire Quality Grading . . . 295
Updates Software . . . . . . . . . . . . . . . . . . . . . . 163
USB Port . . . . . . . . . . . . . . . . . . . . . . . 168
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption of Charging . . . . . . . . . . . . . . . . . . . . . . 252
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 48
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 197
Identification Number (VIN) . . . 331
Load Limits . . . . . . . . . . . . . . . . . . . 201
Messages . . . . . . . . . . . . . . . . . . . . 145
Personalization . . . . . . . . . . . . . . . 146
Security . . . . . . . . . . . . . . . . . . . . . . . . 48
Service Soon Light . . . . . . . . . . . 127
Speed Messages . . . . . . . . . . . . . 145
Starting and Stopping . . . . . . . . . 207
Towing . . . . . . . . . . . . . . . . . . . . . . . . 309
Vehicle Ahead Indicator . . . . . . . . 129