Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
356 ONSTAR
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0235. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
360 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 360
Connections . . . . . . . . . . . . . . . . . . . . . . 361
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 363
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
CONNECTED SERVICES 361
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
366 INDEX
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Compressor Kit, Tire Sealant . . . . . . . 293
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 361
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 363
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 360
Connections Connected Services . . . . . . . . . . . . . . . 361
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Control of a Vehicle . . . . . . . . . . . . . . . . 174
Convenience Net . . . . . . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 44
Coolant Engine Temperature Gauge . . . . . . 128
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .163, 168
Cooling System . . . . . . . . . . . . . . . . . . . . . 250
Cornering Lamps . . . . . . . . . . . . . . . . . . . 159
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 159
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Cover Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 199
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Cruise Control, Adaptive . . . . . . . . . . . 202
Customer Assistance . . . . . . . . . . . . . . . 341 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Text Telephone (TTY) Users . . . . . 341
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 348
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 339
D
Damage Repair, Collision . . . . . . . . . . . 346
Danger, Warning, and Caution . . . . . . . . 2
Data CollectionInfotainment System . . . . . . . . . . . . . 351
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Data Recorders, Event . . . . . . . . . . . . . . 350
Daytime Running Lamps (DRL) . . . 157
Defensive Driving . . . . . . . . . . . . . . . . . . . 174
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 37
Diagnostics Connected Services . . . . . . . . . . . . . . . 363
Distracted Driving . . . . . . . . . . . . . . . . . . 173
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 159
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 139 Door (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 37
Rear Seat Pass-Through . . . . . . . . . . . . 68
Drive Belt Routing, Engine . . . . . . . . . 338
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 193, 259
Driver Assistance Systems . . . . . . . . . 209
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 139
Driving Assistance Systems . . . . . . . . . . . . . . . 217
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 230
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
For Better Fuel Economy . . . . . . . . . . . 25
Hill and Mountain Roads . . . . . . . . 177
If the Vehicle is Stuck . . . . . . . . . . . . 179
Loss of Control . . . . . . . . . . . . . . . . . . . . 176
Off-Road Recovery . . . . . . . . . . . . . . . . 176
Vehicle Load Limits . . . . . . . . . . . . . . 179
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 176
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 163
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
370 INDEX
Lumbar Adjustment (cont'd)Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 57
M
Magnetic Ride Control . . . . . . . . . . . . . 198
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 329
Maintenance Schedule . . . . . . . . . . . . . 322
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 332
Malfunction Indicator Lamp . . . . . . . 131
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 193
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Memory Features . . . . . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 60
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 146
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 146
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 45
Automatic Dimming Rearview . . . . . 46
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Mirrors (cont'd)
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 45
Mirrors, Interior Rearview . . . . . . . . . . . 46
Monitor System, Tire Pressure . . . . . 281
N
Navigation Connected Services . . . . . . . . . . . . . . . 360
Net, Convenience . . . . . . . . . . . . . . . . . . . 111
New Vehicle Break-In . . . . . . . . . . . . . . . 183
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Engine Oil Life System . . . . . . . . . . . 246
Pressure Light . . . . . . . . . . . . . . . . . . . . . 137
Older Children, Restraints . . . . . . . . . . . 89
Online Owner Center . . . . . . . . . . . . . . . 342
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information . . . . 354
OnStar Emergency . . . . . . . . . . . . . . . . . . 353
OnStar Overview . . . . . . . . . . . . . . . . . . . . 352
OnStar Security . . . . . . . . . . . . . . . . . . . . . 354
Operating Mode Overheated Engine Protection . . . 254 Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . 254
Overheating, Engine . . . . . . . . . . . . . . . . 253
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . . . . 188
Shifting Out of . . . . . . . . . . . . . . . . . . . . 189
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 260
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Over Things That Burn . . . . . . . . . . . 189
Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . 211
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Passenger Sensing System . . . . . . . . . . 82
Perchlorate Materials Requirements, California . . . . . . . . . 238
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147