Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
368 ONSTAR
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0252. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
372 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 372
Connections . . . . . . . . . . . . . . . . . . . . . . 373
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 375
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
CONNECTED SERVICES 373
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
378 INDEX
Collision Damage Repair . . . . . . . . . . . 357
Compact Spare Tire . . . . . . . . . . . . . . . . . 318
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Compressor Kit, Tire Sealant . . . . . . . 306
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 373
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 375
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 372
Connections
Connected Services . . . . . . . . . . . . . . . 373
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Control of a Vehicle . . . . . . . . . . . . . . . . 178
Convenience Net . . . . . . . . . . . . . . . . . . . . 110
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 48
Coolant
Engine Temperature Gauge . . . . . . 128
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .167, 172
Cooling System . . . . . . . . . . . . . . . . . . . . . 262
Cornering Lamps . . . . . . . . . . . . . . . . . . . 163
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 163
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 208 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Cruise Control, Adaptive . . . . . . . . . . . 210
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Customer Assistance . . . . . . . . . . . . . . . 352 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Text Telephone (TTY) Users . . . . . 352
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 359
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 350
D
Damage Repair, Collision . . . . . . . . . . . 357
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 363
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Data Recorders, Event . . . . . . . . . . . . . . 361
Daytime Running Lamps (DRL) . . . 161
Defensive Driving . . . . . . . . . . . . . . . . . . . 178
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 38
Diagnostics Connected Services . . . . . . . . . . . . . . . 375
Distracted Driving . . . . . . . . . . . . . . . . . . 177 Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 163
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 140
Delayed Locking . . . . . . . . . . . . . . . . . . . . 38
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . . . . 349
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 201, 270
Driver Assistance Systems . . . . . . . . . 219
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 140
Driver Mode Control . . . . . . . . . . . . . . . . 207
Driving Assistance Systems . . . . . . . . . . . . . . . 226
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 240
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
For Better Fuel Economy . . . . . . . . . . . 25
Hill and Mountain Roads . . . . . . . . 181
If the Vehicle is Stuck . . . . . . . . . . . . 183
Loss of Control . . . . . . . . . . . . . . . . . . . . 180
Off-Road Recovery . . . . . . . . . . . . . . . . 179
Vehicle Load Limits . . . . . . . . . . . . . . 183
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 180
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
382 INDEX
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 340
Maintenance Schedule . . . . . . . . . . . . . 334 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 343
Malfunction Indicator Lamp . . . . . . . 132
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 199
Memory Features . . . . . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 61
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 147
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 147
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 50
Mirrors
Automatic Dimming . . . . . . . . . . . . . . . . 49
Automatic Dimming Rearview . . . . . 50
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Manual Rearview . . . . . . . . . . . . . . . . . . . 50
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 49
Mirrors, Interior Rearview . . . . . . . . . . . 50 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Driver Control . . . . . . . . . . . . . . . . . . . . . 207
Monitor System, Tire Pressure . . . . . 293
N
Navigation Connected Services . . . . . . . . . . . . . . . 372
Net, Convenience . . . . . . . . . . . . . . . . . . . 110
New Vehicle Break-In . . . . . . . . . . . . . . . 187
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Engine Oil Life System . . . . . . . . . . . 260
Engine Oil Pressure Gauge . . . . . . . 127
Pressure Light . . . . . . . . . . . . . . . . . . . . . 138
Older Children, Restraints . . . . . . . . . . . 88
Online Owner Center . . . . . . . . . . . . . . . 353
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
OnStar Additional Information . . . . 366
OnStar Emergency . . . . . . . . . . . . . . . . . . 365
OnStar Overview . . . . . . . . . . . . . . . . . . . . 364
OnStar Security . . . . . . . . . . . . . . . . . . . . . 366
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Overheating, Engine . . . . . . . . . . . . . . . . 265
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . 192
Shifting Out of . . . . . . . . . . . . . . . . . . . . 193
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 270
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Over Things That Burn . . . . . . . . . . . 193
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 220
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Passenger Sensing System . . . . . . . . . . 82
Pedestrian Ahead Indicator . . . . . . . . 136
Perchlorate Materials Requirements, California . . . . . . . . . 255
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118