Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
364 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 364
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 365
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 366
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
ONSTAR 367
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0359.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
372 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 372
Connections . . . . . . . . . . . . . . . . . . . . . . 373
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 375
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
CONNECTED SERVICES 373
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
374 CONNECTED SERVICES
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146119) - 2019 - crc - 7/27/18
380 INDEX
Fuel (cont'd)Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Fuses and Circuit Breakers . . . . . . . 275
Instrument Panel Fuse Block . . . . 279
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
G
Garage Door Opener . . . . . . . . . . . . . . . . 156
Programming . . . . . . . . . . . . . . . . . . . . . . 156
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 272
Gauges
Engine Coolant Temperature . . . . 128
Engine Oil Pressure . . . . . . . . . . . . . . . 127
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Speedometer . . . . . . . . . . . . . . . . . . . . . . 126
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 126
Trip Odometer . . . . . . . . . . . . . . . . . . . . 126
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 121
General Information Service and Maintenance . . . . . . . . 333
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 General Information (cont'd)
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 254
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . 274
Hazard Warning Flashers . . . . . . . . . . 162
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 57
Head-up Display . . . . . . . . . . . . . . . . . . . . 143
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 161
Bulb Replacement . . . . . . . . . . . . . . . . 274
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 161
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 161
High-Beam On Light . . . . . . . . . . . . . . 139
High/Low Beam Changer . . . . . . . . . 161
Lamps On Reminder . . . . . . . . . . . . . . 139
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Steering Wheel . . . . . . . . . . . . . . . . . . . . 113
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 49 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Heating . . . . . . . . . . . . . . . . . . . . . . . . .167, 172
High-Beam On Light . . . . . . . . . . . . . . . . 139
High-Speed Operation . . . . . . . . . . . . . . 292
Hill and Mountain Roads . . . . . . . . . . 181
Hill Start Assist (HSA) . . . . . . . . . . . . . 204
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
How to Wear Seat Belts Properly . . . 69
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .167, 172
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 187
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . 136
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 136
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Information
Publication Ordering . . . . . . . . . . . . . 359
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 166
Infotainment System . . . . . . . . . . . . . . . 363
Instrument Cluster . . . . . . . . . . . .122, 124
Instrument Panel Overview . . . . . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . . . 50
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2