Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
26 IN BRIEF
E85 or FlexFuel
No E85 or FlexFuel
Gasoline-ethanol fuel blends greater
than E15 (15% ethanol by volume),
such as E85, cannot be used in this
vehicle.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time to
change the engine oil and filter. The
oil life system should be reset to 100%
only following an oil change.Resetting the Oil Life System
1. Using the DIC controls on the right side of the steering wheel,
display REMAINING OIL LIFE on
the DIC. See Driver Information
Center (DIC) 0142. When
remaining oil life is low, the
CHANGE ENGINE OIL SOON
message will appear on the
display.
2. Press
Von the DIC controls and
hold down for a few seconds to
clear the CHANGE ENGINE OIL
SOON message and reset the oil
life at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.
See Engine Oil Life System 0259.
Driving for Better Fuel
Economy
Driving habits can affect fuel mileage.
Here are some driving tips to get the
best fuel economy possible.
.
Set the climate controls to the
desired temperature after the
engine is started, or turn them off
when not required.
. On AWD vehicles, use Tour Mode
when conditions permit.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid abrupt
stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed limits
or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
VEHICLE CARE 255
If equipped with remote vehicle start,
open the hood before performing any
service work to prevent remote
starting the vehicle accidentally. See
Remote Vehicle Start036.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0336.
Caution
Even small amounts of
contamination can cause damage to
vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the hood release lever with
this symbol on it. It is inside the
vehicle on the lower side of the
instrument panel.
2. Go to the front of the vehicle tofind the secondary hood release
handle. The handle is under the
front edge of the hood near the
center. Push the handle to the
right, then raise the hood.
To close the hood: 1. Before closing the hood, be sure all the filler caps are on properly.
2. Lower the hood from full open to within 15 cm (6 in) from the
closed position, pause, then push
the front center of the hood with
a swift, firm motion to fully close
the hood. Check to make sure
the hood is closed and repeat the
process if necessary.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
VEHICLE CARE 259
Viscosity Grade
Use SAE 0W-20 viscosity grade
engine oil.
When selecting an oil of the
appropriate viscosity grade, it is
recommended to select an oil of the
correct specification. See
“Specification”earlier in this section.
Engine Oil Additives/Engine Oil
Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for
good performance and engine
protection.
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water, or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your own
oil, be sure to drain all the oil from
the filter before disposal. Never
dispose of oil by putting it in the trash
or pouring it on the ground, into
sewers, or into streams or bodies of
water. Recycle it by taking it to a place
that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based on a
combination of factors which include
engine revolutions, engine
temperature, and miles driven. Based
on driving conditions, the mileage at
which an oil change is indicated can
vary considerably. For the oil life
system to work properly, the system
must be reset every time the oil is
changed.
When the system has calculated that
oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE OIL
SOON message comes on. Change the
oil as soon as possible within the next
1 000 km (600 mi). It is possible that,
if driving under the best conditions,
the oil life system may indicate that
an oil change is not necessary for up
to a year. The engine oil and filter
must be changed at least once a year
and at this time the system must be
reset. Your dealer has trained service
people who will perform this work and
reset the system. It is also important
to check the oil regularly over the
course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally,
the oil must be changed at 5 000 km
(3,000 mi) since the last oil change.
Remember to reset the oil life system
whenever the oil is changed.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CUSTOMER INFORMATION 341
STEP TWO :If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance Center
at 1-800–458–8006. In Canada, call
the Canadian Cadillac Customer Care
Centre at 1-888-446-2000.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the
Customer Assistance representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and present
mileage.
When contacting Cadillac, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners : Both
General Motors and your dealer are
committed to making sure you are
completely satisfied with the new
vehicle. However, if you continue to
remain unsatisfied after following the
procedure outlined in Steps One and
Two, you can file with the Better
Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by
the Council of Better Business Bureaus
to settle automotive disputes
regarding vehicle repairs or the
interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you may
reject it and proceed with any other
venue for relief available to you. You may contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of Columbia.
Eligibility is limited by vehicle age,
mileage, and other factors. General
Motors reserves the right to change
eligibility limitations and/or
discontinue its participation in this
program.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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CUSTOMER INFORMATION 347
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM for
shuttle service. If U.S. customers
arrange their own transportation,
limited reimbursement for reasonable
fuel expenses may be available. Claim
amounts should reflect actual costs
and be supported by original receipts.
See your dealer for information.Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel usage charges, taxes, levies,
usage fees, excessive mileage, or rental
usage beyond the completion of the
repair are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle
service, may not be available at every
dealer. Contact your dealer for specific
availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue CourtesyTransportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its sole
discretion.
Collision Damage Repair
If the vehicle is involved in a collision
and it is damaged, have the damage
repaired by a qualified technician
using the proper equipment and
quality replacement parts. Poorly
performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the parts
with which the vehicle was originally
built. Genuine GM Collision parts are
the best choice to ensure that the
vehicle's designed appearance,
durability, and safety are preserved.
The use of Genuine GM parts can help
maintain the GM New Vehicle Limited
Warranty.