Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
314 VEHICLE CARE
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be towed,
a dolly should be used. See the
following information on dolly towing.
Dolly Towing from the Front
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.1. Put the front wheels on the dolly. 2. Shift the transmission to
P (Park). See Shifting Into Park
0 190.
3. Set the parking brake.
4. Secure the vehicle to the dolly.
5. Follow the dolly manufacturer’s instructions for preparing the
vehicle and dolly for towing.
6. Release the parking brake.
7. Turn the vehicle off.
8. Open the hood.
9. Wait two minutes.
10. Disconnect the negative (-) terminal connector from the
12-volt battery.
11. Close and latch the hood.
Dolly Towing from the Rear
The vehicle cannot be dolly towed
from the rear.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
332 SERVICE AND MAINTENANCE
Battery
The 12-volt battery supplies power to
start the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of cracking
or splitting.
. Trained dealer technicians have
access to tools and equipment to
inspect the belts and recommend
adjustment or replacement when
necessary. Brakes
Brakes stop the vehicle and are crucial
to safe driving.
.
Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
. Trained dealer technicians have
access to tools and equipment to
inspect the brakes and recommend
quality parts engineered for the
vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids
and Lubricants 0334 for GM approved
fluids.
. Engine oil and windshield washer
fluid levels should be checked at
every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be filled. Hoses
Hoses transport fluids and should be
regularly inspected to ensure that
there are no cracks or leaks. With a
multi-point inspection, your dealer
can inspect the hoses and advise if
replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they
light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CUSTOMER INFORMATION 345
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
354 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 354
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 355
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 356
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers. OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
ONSTAR 355
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information. .
Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
358 ONSTAR
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0250. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
INDEX 367
Assistance Systems for Parkingand Backing . . . . . . . . . . . . . . . . . . . . . . . 219
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . 187
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . 54
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . . . . . 228
Headlamp System . . . . . . . . . . . . . . . . 160
Transmission . . . . . . . . . . . . . . . . . . . . . . 194
Transmission Fluid . . . . . . . . . . . . . . . 260
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . 198
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Power Protection . . . . . . . . . . . . . . . . . . 164
Battery - North America . . . . . .269, 309
Blade Replacement, Wiper . . . . . . . . . 271
Brake Parking, Electric . . . . . . . . . . . . . . . . . . 201
System Warning Light . . . . . . . . . . . . 135
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Automatic Forward . . . . . . . . . . . . . . . 228
Braking System Front Pedestrian (FPB) . . . . . . . . . . . 230
Break-In, New Vehicle . . . . . . . . . . . . . . 184
Bulb Replacement Back-up Lamps . . . . . . . . . . . . . . . . . . . 274
Front Turn Signal Lamps . . . . . . . . 273
Headlamp Aiming . . . . . . . . . . . . . . . . 273
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 273
Buying New Tires . . . . . . . . . . . . . . . . . . . 297
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 121
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . 254
California Proposition 65 Warning . . . . . . . . . . . . .253, 269, 309, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 2
Capacities and Specifications . . . . . . 338
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . 193
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . . . . . 178
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Cargo (cont'd)
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . 114
Caution, Danger, and Warning . . . . . . . . 3
Center Console Storage . . . . . . . . . . . . . 112
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 301
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Charging System Light . . . . . . . . . . . . . 133
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 133
Child Restraints Infants and Young Children . . . . . . . . 94
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Older Children . . . . . . . . . . . . . . . . . . . . . . 93
Securing . . . . . . . . . . . . . . . . . . . . . . 106, 108
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . 124
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 275
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 315
Interior Care . . . . . . . . . . . . . . . . . . . . . . 319
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 166
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cluster, Instrument . . . . . . . . . . . . . . . . . 126
Collision Damage Repair . . . . . . . . . . . 347
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
INDEX 369
Driving the Vehicle . . . . . . . . . . . . . . . . . . . . 3
Dual Automatic ClimateControl System . . . . . . . . . . . . . . . . . . . . 166
E
Electric Parking Brake . . . . . . . . . . . . . . 201
Electric Parking Brake Light . . . . . . . 136
Electrical Equipment, Add-On . . . . . 250
Electrical SystemEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Fuses and Circuit Breakers . . . . . . . 275
Instrument Panel Fuse Block . . . . 279
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Engine
Air Cleaner/Filter . . . . . . . . . . . . . . . . . 261
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 133
Compartment Overview . . . . . . . . . . 256
Coolant Temperature Gauge . . . . . 130
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . . . . . 139
Cooling System . . . . . . . . . . . . . . . . . . . 262
Drive Belt Routing . . . . . . . . . . . . . . . . 339
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Engine (cont'd)
Oil Life System . . . . . . . . . . . . . . . . . . . . 259
Oil Pressure Light . . . . . . . . . . . . . . . . . 140
Overheating . . . . . . . . . . . . . . . . . . . . . . . 265
Power Messages . . . . . . . . . . . . . . . . . . 148
Running While Parked . . . . . . . . . . . 194
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Engine Air Filter Life System . . . . . . 260
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 163
Equipment, Towing . . . . . . . . . . . . . . . . . 247
Event Data Recorders . . . . . . . . . . . . . . 352
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 164
Extended Parking . . . . . . . . . . . . . . . . . . . 192
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 79
Exterior Lamp Controls . . . . . . . . . . . . 158
Exterior Lamps Off Reminder . . . . . . 160
Exterior Lighting Battery Saver . . . . 164
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 261
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 160
Flashers, Hazard Warning . . . . . . . . . . 161
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Fluid
Automatic Transmission . . . . . . . . . 260
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 53
Forward Automatic Braking . . . . . . . . 228
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Front Pedestrian Braking (FPB)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Front Seats Heated and Ventilated . . . . . . . . . . . . . 69
Front Storage . . . . . . . . . . . . . . . . . . . . . . . 111
Front Turn Signal Lamps . . . . . . . . . . 273
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Economy Driving . . . . . . . . . . . . . . . . . . . 26
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 239
Filling the Tank . . . . . . . . . . . . . . . . . . . 238
Foreign Countries . . . . . . . . . . . . . . . . . 237
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Low Fuel Warning Light . . . . . . . . . 140
Management, Active . . . . . . . . . . . . . . 192
Prohibited Fuels . . . . . . . . . . . . . . . . . . 237
Recommended . . . . . . . . . . . . . . . . . . . . 237