Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CUSTOMER INFORMATION 353
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected
through the OnStar system. This
includes information about the
vehicle’s operation; collisions involving
the vehicle; the use of the vehicle and
its features; and, in certain situations,
the location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 356.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
ONSTAR 355
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information. .
Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
ONSTAR 357
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0350.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
362 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 362
Connections . . . . . . . . . . . . . . . . . . . . . . 363
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 365
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CONNECTED SERVICES 363
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
364 CONNECTED SERVICES
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
368 INDEX
Compact Spare Tire . . . . . . . . . . . . . . . . . 308
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 363
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 365
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 362
Connections Connected Services . . . . . . . . . . . . . . . 363
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Control of a Vehicle . . . . . . . . . . . . . . . . 175
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . . . . . 130
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Cooling System . . . . . . . . . . . . . . . . . . . . . 262
Cornering Lamps . . . . . . . . . . . . . . . . . . . 162
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 162
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 206 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cruise Control, Adaptive . . . . . . . . . . . 209
Customer Assistance . . . . . . . . . . . . . . . 343 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Text Telephone (TTY) Users . . . . . 343
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 349
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 340
D
Damage Repair, Collision . . . . . . . . . . . 347
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 353
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Data Recorders, Event . . . . . . . . . . . . . . 352
Daytime Running Lamps (DRL) . . . 160
Defensive Driving . . . . . . . . . . . . . . . . . . . 174
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 40
Diagnostics Connected Services . . . . . . . . . . . . . . . 365
Distracted Driving . . . . . . . . . . . . . . . . . . 174
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 162
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 142 Door (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . . . . 339
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 200, 270
Driver Assistance Systems . . . . . . . . . 217
Driver Behavior . . . . . . . . . . . . . . . . . . . . . 173
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 142
Driver Mode Control . . . . . . . . . . . . . . . . 205
Driver Mode Control Light . . . . . . . . . 139
Driving Assistance Systems . . . . . . . . . . . . . . . 226
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 240
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Environment . . . . . . . . . . . . . . . . . . . . . . 173
For Better Fuel Economy . . . . . . . . . . . 26
Hill and Mountain Roads . . . . . . . . 178
If the Vehicle is Stuck . . . . . . . . . . . . 179
Loss of Control . . . . . . . . . . . . . . . . . . . . 176
Off-Road Recovery . . . . . . . . . . . . . . . . 176
Vehicle Load Limits . . . . . . . . . . . . . . 180
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 177
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
370 INDEX
Fuel (cont'd)Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Fuses and Circuit Breakers . . . . . . . 275
Instrument Panel Fuse Block . . . . 279
G
Garage Door Opener . . . . . . . . . . . . . . . . 154 Programming . . . . . . . . . . . . . . . . . . . . . . 154
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 272
Gauges Engine Coolant Temperature . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Speedometer . . . . . . . . . . . . . . . . . . . . . . 129
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 129
Trip Odometer . . . . . . . . . . . . . . . . . . . . 129
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 125
General Information Service and Maintenance . . . . . . . . 324
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 253
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
H
Hazard Warning Flashers . . . . . . . . . . 161
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 62
Head-up Display . . . . . . . . . . . . . . . . . . . . 145
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 160
Bulb Replacement . . . . . . . . . . . . . . . . 273
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 160
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 160
High-Beam On Light . . . . . . . . . . . . . . 141
High/Low Beam Changer . . . . . . . . . 160
Lamps On Reminder . . . . . . . . . . . . . . 141
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Steering Wheel . . . . . . . . . . . . . . . . . . . . 117
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 54
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
High-Beam On Light . . . . . . . . . . . . . . . . 141
High-Speed Operation . . . . . . . . . . . . . . 290
Hill and Mountain Roads . . . . . . . . . . 178
Hill Start Assist (HSA) . . . . . . . . . . . . . 203
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
How to Wear Seat Belts Properly . . . 74
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 184
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 137
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 137
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Information Publication Ordering . . . . . . . . . . . . . 349
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 165
Infotainment System . . . . . . . . . . . . . . . 353
Instrument Cluster . . . . . . . . . . . . . . . . . 126
Instrument Panel Overview . . . . . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . . . 54
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 309
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28