Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
346 CUSTOMER INFORMATION
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate booklet entitled “Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CUSTOMER INFORMATION 349
Gather the following information:
.Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 85.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost. If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
364 CONNECTED SERVICES
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
INDEX 371
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 283
LampsCornering . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Daytime Running (DRL) . . . . . . . . . . 160
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Exterior Controls . . . . . . . . . . . . . . . . . . 158
Exterior Lamps Off Reminder . . . . 160
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Front Turn Signal . . . . . . . . . . . . . . . . . 273
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 133
On Reminder . . . . . . . . . . . . . . . . . . . . . . 141
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Lane Change Alert (LCA) . . . . . . . . . . . 232
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . . . . 234
Lane Keep Assist (LKA) . . . . . . . . . . . . 234
Lane Keep Assist Light . . . . . . . . . . . . . 137
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 76
LATCH System Replacing Parts after a Crash . . . . 106
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 99
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 273
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Lighter, Cigarette . . . . . . . . . . . . . . . . . . . 124
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Illumination Control . . . . . . . . . . . . . . 162
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Lights
Airbag Readiness . . . . . . . . . . . . . . . . . 131
All-Wheel Drive . . . . . . . . . . . . . . . . . . . 137
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . 136
Brake System Warning . . . . . . . . . . . 135
Charging System . . . . . . . . . . . . . . . . . . 133
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 133
Cruise Control . . . . . . . . . . . . . . . . . . . . . 141
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Driver Mode Control . . . . . . . . . . . . . . 139
Electric Parking Brake . . . . . . . . . . . . 136
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 139
Engine Oil Pressure . . . . . . . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 160
High-Beam On . . . . . . . . . . . . . . . . . . . . 141
High/Low Beam Changer . . . . . . . . . 160
Lane Keep Assist . . . . . . . . . . . . . . . . . . 137
Low Fuel Warning . . . . . . . . . . . . . . . . 140
Seat Belt Reminders . . . . . . . . . . . . . . 131 Lights (cont'd)
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Service Electric Parking Brake . . . 136
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 138
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 139
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 138
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 138
Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . . 40
Delayed Locking . . . . . . . . . . . . . . . . . . . . 40
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 176
Low Fuel Warning Light . . . . . . . . . . . 140
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 99
Lumbar Adjustment . . . . . . . . . . . . . . . . . 64 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 64
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 331
Maintenance Schedule . . . . . . . . . . . . . 326
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
372 INDEX
Maintenance Schedule (cont'd)Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . 334
Malfunction Indicator Lamp . . . . . . . 133
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 198
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Memory Features . . . . . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 66
Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . 148
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 149
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 55
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 54
Automatic Dimming Rearview . . . . . 54
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Manual Rearview . . . . . . . . . . . . . . . . . . . 54
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 54
Mirrors, Interior Rearview . . . . . . . . . . . 54
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Driver Control . . . . . . . . . . . . . . . . . . . . . 205
Monitor System, Tire Pressure . . . . . 290N
Navigation Connected Services . . . . . . . . . . . . . . . 362
New Vehicle Break-In . . . . . . . . . . . . . . . 184
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Engine Oil Life System . . . . . . . . . . . 259
Pressure Light . . . . . . . . . . . . . . . . . . . . . 140
Older Children, Restraints . . . . . . . . . . . 93
Online Owner Center . . . . . . . . . . . . . . . 343
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
OnStar Additional Information . . . . 356
OnStar Emergency . . . . . . . . . . . . . . . . . . 355
OnStar Overview . . . . . . . . . . . . . . . . . . . . 354
OnStar Security . . . . . . . . . . . . . . . . . . . . . 356
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Overheating, Engine . . . . . . . . . . . . . . . . 265
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . 190 Park (cont'd)
Shifting Out of . . . . . . . . . . . . . . . . . . . . 190
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 270
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Over Things That Burn . . . . . . . . . . . 192
Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . 219
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Passenger Sensing System . . . . . . . . . . 87
Pedestrian Ahead Indicator . . . . . . . . 137
Perchlorate Materials Requirements, California . . . . . . . . . 254
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Protection, Battery . . . . . . . . . . . . . . . . 164
Retained Accessory (RAP) . . . . . . . . 189
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 64
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57