Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
348 VEHICLE CARE
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage to
the vehicle.
6. Disconnect the negative battery cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column is
unlocked.
9. With a foot on the brake pedal, release the parking brake. 10. If equipped with Keyless Access,
keep the RKE transmitter outside
of the vehicle, and manually lock
the doors. Access the vehicle as
if it has a dead RKE transmitter
battery, by using the key in the
door lock.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition on with the engine off. Shift the transfer case
out of N (Neutral) to 2m. See
“Shifting out of N (Neutral)”
under Four-Wheel Drive 0214.
See your dealer if the transfer
case cannot be shifted out of
N (Neutral). 6. Check that the vehicle is in 2
m
by starting the engine and
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature display
will default to 0 °C (32 °F) but
will reset with normal usage.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
350 VEHICLE CARE
Dolly Towing–Rear Towing
(Rear Wheels Off the Ground) –
Two-Wheel-Drive Vehicles
To dolly tow the vehicle from the rear:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake 0218.
4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly
following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
7. Turn the ignition off.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0 370.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
ONSTAR 393
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar services
are available everywhere or on all
vehicles. For more information, a full
description of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
ONSTAR 395
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0275. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 407
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . . . . . . 252
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 341
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Fuses and Circuit Breakers . . . . . . . 301
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 305, 307
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
G
Garage Door Opener . . . . . . . . . . . . . . . . 163Programming . . . . . . . . . . . . . . . . . . . . . . 163
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 298
Gauges Engine Coolant Temperature . . . . 137
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Speedometer . . . . . . . . . . . . . . . . . . . . . . 135
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 136
Trip Odometer . . . . . . . . . . . . . . . . . . . . 136
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 132
General Information Service and Maintenance . . . . . . . . 359 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 277
Glass Replacement . . . . . . . . . . . . . . . . . 298
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
H
Hazard Warning Flashers . . . . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 61
Head-up Display . . . . . . . . . . . . . . . . . . . . 150
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . . . . . . . . . . 299
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 169
High-Beam On Light . . . . . . . . . . . . . . 147
High/Low Beam Changer . . . . . . . . . 169
Lamps On Reminder . . . . . . . . . . . . . . 147
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . . . . . . 124
Heated and Cooled Front Seats . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 53 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
High-Beam On Light . . . . . . . . . . . . . . . . 147
High-Speed Operation . . . . . . . . . . . . . . 319
Hill and Mountain Roads . . . . . . . . . . 194
Hill Start Assist (HSA) . . . . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
How to Wear Seat Belts Properly . . . 78
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 202
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 144
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Information Publication Ordering . . . . . . . . . . . . . 386
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . . . . . . . . . 133
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 119
Interior Rearview Mirrors . . . . . . . . . . . 53
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2