2019 CADILLAC ESCALADE ESV towing

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
VEHICLE CARE 347
Dinghy Towing
Two-Wheel-Drive Vehicles
Caution
If the two-wheel-drive vehicle is
towed with all four wheels on the
ground, the drivetrain components
could be damaged. The repairs
would not be covered by the vehicle
warranty.
Two-wheel-drive vehicles should not
be towed with all four wheels on the
ground. Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive
vehicles with a two-speed transfer
case that have an N (Neutral) and a
Four-Wheel Drive Low (4
n) setting.
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can
cause the vehicle to roll even if the
transmission is in P (Park). You or
others could be injured. Set the
parking brake before shifting the
transfer case to N (Neutral).
To dinghy tow:
1. Position the vehicle being towed behind the tow vehicle, facing
forward and on a level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
For vehicles with Electric Parking
Brakes (EPB), the EPB cannot be
applied and the tires must be
chocked.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0214. Check that the
vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be no
movement of the vehicle while
shifting.
5. Shift the transmission into D (Drive). Turn the engine off.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
VEHICLE CARE 349
Dolly Towing–Front Towing
(Front Wheels Off the Ground)
Caution
If a two-wheel-drive vehicle is
towed with the rear wheels on the
ground, the transmission could be
damaged. The repairs would not be
covered by the vehicle warranty.
Never tow the vehicle with the rear
wheels on the ground.
Caution
Towing a four-wheel-drive vehicle
with all four wheels on the ground,
or even with only two of its wheels
on the ground, will damage
drivetrain components. Do not tow
a four-wheel-drive vehicle with any
of its wheels on the ground.
This vehicle should not be towed with
the rear wheels on the ground.
Dolly Towing –Rear Towing
(Rear Wheels Off the Ground) –
Four-Wheel-Drive Vehicles
Caution
Towing a four-wheel-drive vehicle
with all four wheels on the ground,
or even with only two of its wheels
on the ground, will damage
drivetrain components. Do not tow
a four-wheel-drive vehicle with any
of its wheels on the ground.
This vehicle should not be towed with
any wheels on the ground.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
350 VEHICLE CARE
Dolly Towing–Rear Towing
(Rear Wheels Off the Ground) –
Two-Wheel-Drive Vehicles
To dolly tow the vehicle from the rear:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake 0218.
4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly
following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
7. Turn the ignition off.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0 370.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
360 SERVICE AND MAINTENANCE
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0196.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Recommended Fuel 0252.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain. .
Frequently towing a trailer.
. Used for high speed or competitive
driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0278.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0281.
Once a Month
. Check the tire inflation pressures,
including the spare. See Tire
Pressure 0317.
. Inspect the tires for wear. See Tire
Inspection 0324.
. Check the windshield washer fluid
level. See Washer Fluid 0290.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
382 CUSTOMER INFORMATION
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CUSTOMER INFORMATION 385
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0381. Gather the following information:
.
Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 92.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 405
Cluster, Instrument . . . . . . . . . . . . . . . . . 133
Collision Damage Repair . . . . . . . . . . . 384
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 400
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 402
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 399
Connections Connected Services . . . . . . . . . . . . . . . 400
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Control of a Vehicle . . . . . . . . . . . . . . . . 187
Convenience Net . . . . . . . . . . . . . . . . . . . . 121
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . . . . . 137
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
Cooling System . . . . . . . . . . . . . . . . . . . . . 286
Cornering Lamps . . . . . . . . . . . . . . . . . . . 172
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 225 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Cruise Control, Adaptive . . . . . . . . . . . 228
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Customer Assistance . . . . . . . . . . . . . . . 379
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Text Telephone (TTY) Users . . . . . 379
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 386
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 377
D
Damage Repair, Collision . . . . . . . . . . . 384
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 390
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Data Recorders, Event . . . . . . . . . . . . . . 389
Daytime Running Lamps (DRL) . . . 169
Defensive Driving . . . . . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 38
Diagnostics Connected Services . . . . . . . . . . . . . . . 402
Distracted Driving . . . . . . . . . . . . . . . . . . 186
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 172
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 148
Delayed Locking . . . . . . . . . . . . . . . . . . . . 38 Door (cont'd)
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . . . . 376
Driver Assistance Systems . . . . . . . . . 236
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 148
Driver Mode Control . . . . . . . . . . . . . . . . 223
Driving Assistance Systems . . . . . . . . . . . . . . . 243
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 255
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
For Better Fuel Economy . . . . . . . . . . . 25
Hill and Mountain Roads . . . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . . . . . . 189
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Off-Road Recovery . . . . . . . . . . . . . . . . 188
Vehicle Load Limits . . . . . . . . . . . . . . 196
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Winter Mode Light . . . . . . . . . . . . . . . 143
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 176

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
406 INDEX
E
Electric Parking Brake . . . . . . . . . . . . . . 219
Electric Parking Brake Light . . . . . . . 142
Electrical Equipment, Add-On . . . . . 275
Electrical SystemEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Fuses and Circuit Breakers . . . . . . . 301
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 305, 307
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 285
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 140
Compartment Overview . . . . . . . . . . 280
Coolant Temperature Gauge . . . . . 137
Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . 145
Cooling System . . . . . . . . . . . . . . . . . . . 286
Drive Belt Routing . . . . . . . . . . . . . . . . 376
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Engine (cont'd)
Oil Life System . . . . . . . . . . . . . . . . . . . . 283
Oil Pressure Light . . . . . . . . . . . . . . . . . 146
Overheating . . . . . . . . . . . . . . . . . . . . . . . 289
Power Messages . . . . . . . . . . . . . . . . . . 154
Running While Parked . . . . . . . . . . . 209
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 173
Equipment, Towing . . . . . . . . . . . . . . . . . 265
Event Data Recorders . . . . . . . . . . . . . . 389
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 173
Extended Parking . . . . . . . . . . . . . . . . . . . 208
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 85
Exterior Lamp Controls . . . . . . . . . . . . 167
Exterior Lamps Off Reminder . . . . . . 169
Exterior Lighting Battery Saver . . . . 174
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 285
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 169
Flashers, Hazard Warning . . . . . . . . . . 171
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Fluid
Automatic Transmission . . . . . . . . . 284
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . . . . . . 214
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 52
Forward Automatic Braking . . . . . . . . 246
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Four-Wheel Drive . . . . . . . . . . . . . .214, 294
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Front Seats Heated and Cooled . . . . . . . . . . . . . . . . . 69
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Economy Driving . . . . . . . . . . . . . . . . . . . 25
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 255
Filling the Tank . . . . . . . . . . . . . . . . . . . 253
Foreign Countries . . . . . . . . . . . . . . . . . 253
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Low Fuel Warning Light . . . . . . . . . 146
Management, Active . . . . . . . . . . . . . . 208
Prohibited Fuels . . . . . . . . . . . . . . . . . . 252