2019 CADILLAC ESCALADE ESV infotainment

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
206 DRIVING AND OPERATING
Retained Accessory
Power (RAP)
Some vehicle accessories may be used
after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will continue
to work for 10 minutes, until the
driver door is opened, or until the
ignition is turned on or placed in
ACC/ACCESSORY.
Shifting Into Park
{Warning
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will(Continued)
Warning (Continued)
not move, even when you are on
fairly level ground, use the steps
that follow. If the vehicle has a
four-wheel-drive transfer case with
an N (Neutral) position, and the
transfer case is in N (Neutral), the
vehicle will be free to roll, even if
the shift lever is in P (Park). Be sure
the transfer case is in a drive gear.
If towing a trailer, seeDriving
Characteristics and Towing Tips
0 255.
1. Hold the brake pedal down, then set the parking brake.
See Parking Brake 0218 or
Electric Parking Brake 0219.
2. Move the shift lever into the P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case is in a drive gear –not in N (Neutral).
4. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly if
the shift lever is not fully in
P (Park) with the parking brake
firmly set.
If you have four-wheel drive and
the transfer case is in N (Neutral),
the vehicle will be free to roll, even
if the shift lever is in P (Park). So be
sure the transfer case is in a drive
gear –not in N (Neutral).
And, if you leave the vehicle with
the engine running, it could
overheat and even catch fire. You or
others could be injured. Do not
leave the vehicle with the engine
running unless you have to.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the parking

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
DRIVING AND OPERATING 237
.Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps .
Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirror
. Side camera lens on the bottom of
the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Park Assist (RPA), Front
Park Assist (FPA), Surround Vision,
Front Vision Camera, Reverse
Automatic Braking (RAB) and Backing
Warning System, Rear Cross Traffic
Alert (RCTA), and Automatic Parking
Assist (APA) may help the driver park
or avoid objects. Always check around
the vehicle when parking or backing. Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h
(8 mph). The rear vision camera is
above the license plate.
1. View Displayed by the Rear
Vision Camera

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
238 DRIVING AND OPERATING
1. View Displayed by the RearVision Camera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display to
show that Rear Park Assist (RPA) has
detected an object. This triangle
changes from amber to red and
increases in size the closer the object.
Surround Vision
If equipped, Surround Vision displays
an image of the area surrounding the
vehicle, along with the front or rear
camera views in the infotainment display. The front camera is in the
grille or near the front emblem, the
side cameras are on the bottom of the
outside rearview mirrors, and the rear
camera is above the license plate.
{Warning
The Surround Vision cameras have
blind spots and will not display all
objects near the corners of the
vehicle. Folding outside mirrors that
are out of position may not display
surround view correctly. Always
check around the vehicle when
parking or backing.
1. Views Displayed by the
Surround Vision Cameras 2. Area Not Shown
1. Views Displayed by the
Surround Vision Cameras
2. Area Not Shown
Front Vision Camera

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
DRIVING AND OPERATING 239
If equipped, a view of the area in front
of the vehicle shows in the
infotainment display. The view
displays after shifting from R (Reverse)
to a forward gear, or by touching
CAMERA on the infotainment display,
and when the vehicle is moving
forward slower than 8 km/h (5 mph).
If equipped, the front view camera
also displays when the Park Assist
system detects an object within
30 cm (12 in).
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the cameras’
field of view, below the bumper,
or under the vehicle. Shown
distances may be different from
actual distances. Do not drive or
park the vehicle using only these
camera(s). Always check behind and
around the vehicle before driving.
Failure to use proper care may
result in injury, death, or vehicle
damage.Park Assist
With Front and Rear Park Assist, as
the vehicle moves at speeds of less
than 8 km/h (5 mph) the sensors on
the bumpers may detect objects up to
1.2 m (4 ft) in front and 2.5 m (8 ft)
behind the vehicle within a zone
25 cm (10 in) high off the ground and
below bumper level. These detection
distances may be shorter during
warmer or humid weather. Blocked
sensors will not detect objects and
can also cause false detections. Keep
the sensors clean of mud, dirt, snow,
ice, and slush; and clean sensors after
a car wash in freezing temperatures.
{Warning
The Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To
prevent injury, death, or vehicle
(Continued)
Warning (Continued)
damage, even with Park Assist,
always check the area around the
vehicle and check all mirrors before
moving forward or backing.
The instrument cluster may have a
Park Assist display with bars that
show “distance to object ”and object
location information for the Front and
Rear Park Assist system. As the object
gets closer, more bars light up and the
bars change color from yellow to
amber to red.
When an object is first detected in the
rear, one beep will be heard from the
rear, or both sides of the Safety Alert
Seat will pulse two times. When an
object is very close (<0.6 m (2 ft) in the
vehicle rear, or <0.3 m (1 ft) in the
vehicle front), a continuous beep will
sound from the front or rear
depending on object location, or both
sides of the Safety Alert Seat will
pulse five times. Beeps for FPA are
higher pitched than for RPA.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
DRIVING AND OPERATING 241
Parking Brake may be set. When it is
safe, press the accelerator pedal firmly
at any time to override RAB.
{Warning
There may be instances where
unexpected or undesired automatic
braking occurs. If this happens,
either press the brake pedal or
firmly press the accelerator pedal to
release the brakes from the RAB
system. Before releasing the brakes,
check the RVC and check the area
around the vehicle to make sure it
is safe to proceed.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA shows a
red warning triangle with a left or
right pointing arrow on the
infotainment display to warn of traffic
coming from the left or right. This
system detects objects coming from
up to 20 m (65 ft) from the left or
right side of the vehicle. When an
object is detected, either three beeps
sound from the left or right or three Safety Alert Seat pulses occur on the
left or right side, depending on the
direction of the detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out from
the back of the vehicle do not move
further back when a trailer is towed.
Turning the Features On or Off
PressXon the center stack to turn
on or off the Front and Rear Park
Assist, Rear Cross Traffic Alert,
Reverse Automatic Braking, and
Backing Warning System at the same
time. The indicator light next to the
button comes on when the features
are on and turns off when the features
have been disabled.
Front and Rear Park Assist can be set
to Off, On, or On with Towbar through
vehicle personalization. See “Park
Assist ”under Vehicle Personalization
0 155. If Park Assist is turned off
through vehicle personalization, the
Park Assist button will be disabled. To
turn Park Assist on again, select On in
the vehicle personalization menu. The On with Towbar setting allows for
Park Assist to work properly with the
trailer hitch.
Turn off Park Assist and Reverse
Automatic Braking when towing a
trailer.
To turn the RPA symbols, guidance
lines (on some models), or Rear Cross
Traffic Alert on or off, see
“Rear
Camera ”and “Collision/Detection
Systems” underVehicle Personalization
0 155. On some models, select the
guidance lines button on the
infotainment display to turn them on
or off.
On some vehicles the RCTA setting
can be turned off through “Collision/
Detection Systems” underVehicle
Personalization 0155.
Automatic Parking Assist (APA)
If equipped, APA searches for and
steers the vehicle into parallel and
perpendicular parking spots. When
using APA, you must still shift gears,
and control the brakes and
accelerator. A display and audible
beeps help to guide parking
maneuvers.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
242 DRIVING AND OPERATING
{Warning
APA does not apply the brakes. APA
may not detect objects in the
parking space, objects that are soft
or narrow, objects high off the
ground such as flatbed trucks,
or objects below ground level such
as large potholes. Always verify that
the parking space is appropriate for
parking a vehicle. APA does not
respond to changes in the parking
space, such as movement of an
adjacent vehicle, or a person or
object entering the parking space.
APA does not detect or avoid traffic
that is behind or alongside of the
vehicle. Always be prepared to stop
the vehicle during the parking
maneuver.
Press
Oon the center stack to
enable the system to search for a
parking space that is large enough and
within 1.5 m (5 ft) of the vehicle. The
vehicle speed must be below
30 km/h (18 mph). APA does not work
in 4
mor 4n. The system cannot:
.
Detect whether it is a legal parking
space.
. Park exactly lined up with the
vehicle next to it if the spot is
approached at an angle or if the
parking space is angled.
. Park exactly centered in a spot
that is marked too large.
. Always detect short curbs.
When enabled, APA searches for
parallel parking spaces to the right of
the vehicle. To search for a parking
space to the left, turn on the left turn
signal or, if available, change the side
selection in the infotainment display.
To switch the parking mode between
parallel and perpendicular, press and
hold
Oduring the search process or,
if available, change the parking mode
in the infotainment display.
After completely passing a large
enough space, an audible beep occurs
and a red stop symbol is displayed.
If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the system
is maneuvering the vehicle into a
previously detected space. The APA
system does not need service.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
VEHICLE CARE 307
FusesUsage
20 Rear seat entertainment
21 Sunroof
22 –
23 –
24 –
25 –
26 Infotainment/Airbag
27 –/RF window switch/
Rain sensor
28 Obstacle detection/USB
29 Radio
30 –
31 –
32 –
33 –
34 –
35 –
36 Special equipment option B2 Fuses
Usage
37 Special equipment option
38 Body control module 2
39 DC to AC inverter
40 –
41 –
42 –
43 –
44 Right door window motor
45 Front blower
46 Body control module 6
47 Body control module 7
48 Amplifier
49 Right front seat
50 Accessory power outlet 3
51 –
53 –
54 –
55 – Fuses
Usage
56 –
Relays Usage
52 Retained accessory power
Instrument Panel Fuse
Block (Left)
The left instrument panel fuse block
access door is on the driver side edge
of the instrument panel.
Pull off the cover to access the fuse
block.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CUSTOMER INFORMATION 377
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 377
Customer Assistance Offices . . . . 379
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 379
Online Owner Center . . . . . . . . . . . . . 380
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 380
Roadside Service . . . . . . . . . . . . . . . . . 381
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 383
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 383
Collision Damage Repair . . . . . . . . . 384
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 386
Radio Frequency Statement . . . . . 387
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 387
Reporting Safety Defects to the Canadian Government . . . . . . . . . 387 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 388
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Event Data Recorders . . . . . . . . . . . . 389
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Infotainment System . . . . . . . . . . . . . 390
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without