2019 CADILLAC ESCALADE ESV service

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
KEYS, DOORS, AND WINDOWS 51
The system has one or more
transmitters matched to an
immobilizer control unit in the
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start the
vehicle.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter or
place the transmitter in the
transmitter pocket/insert next to the
center console storage area between
the driver and front passenger seats.
See“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System Operation
0 28. If the engine does not start with the
other transmitter or when the
transmitter is in the pocket/insert, the
vehicle needs service. See your dealer
who can service the theft-deterrent
system and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you cut
too sharply into the right lane, you
could hit a vehicle on the right.
Check the inside mirror or glance
over your shoulder before changing
lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from the
driver seat.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
KEYS, DOORS, AND WINDOWS 55
The camera that provides the Rear
Camera Mirror (RCM) image is above
the license plate, next to the Rear
Vision Camera (RVC).
To clean the rear camera, seeRear
Window Wiper/Washer 0126.
Troubleshooting
If the tab is in the rearward position
and a blue screen and
dare displayed
in the mirror and the display shuts
off, see your dealer for service.
The RCM may not work properly or
display a clear image if: .
There is glare from the sun or
headlamps. This may obstruct
objects from view.
. Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth.
. The back of the vehicle has been
damaged and the position and
mounting angle of the camera has
changed.
Child-View Mirror
If equipped, the child-view mirror is
on the overhead console. Press the
fixed button on the cover to release.
Push the mirror back up when not
in use.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
66 SEATS AND RESTRAINTS
If equipped, memory seats allow two
drivers to save and recall their unique
seat positions for driving the vehicle,
and a shared exit position for getting
out of the vehicle. Other feature
positions may also be saved, such as
power mirrors and power steering
wheel, if equipped. Memory positions
are linked to RKE transmitter 1 or 2
for automatic memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and release
SET; a beep will sound. Then
immediately press and hold 1, 2,
or
B(Exit) until two beeps sound.
To manually recall these positions,
press and hold 1, 2, or
Buntil the
saved position is reached. Follow the
instructions under “Saving Memory
Positions.”
The vehicle identifies the current
driver’s RKE transmitter number (1–
8). See Remote Keyless Entry (RKE)
System Operation 028. Only RKE
transmitters 1 and 2 can be used for
automatic memory recalls. A Driver
Information Center (DIC) welcome
message indicating the transmitter number may display for the first few
ignition cycles following a transmitter
change. For Auto Memory Recall to
work properly, save the positions to
the memory button (1 or 2) matching
the RKE transmitter number displayed
in the DIC welcome message. Carry
the linked RKE transmitter when
entering the vehicle.
Memory adjustments may not be
available upon delivery or after service
until steps in
“Saving Memory
Positions” section are performed.
Vehicle Personalization Settings
. To have the Auto Memory Recall
movement begin when the vehicle
is started, select the Settings
menu, then Vehicle, then Comfort
and Convenience, and then Auto
Memory Recall. Select On or Off.
See “Auto Memory Recall” later in
this section.
. To begin Easy Exit Recall
movement when the ignition is
turned off and the driver door is
opened, or when the ignition is
turned off with the driver door
already opened, select the Settings menu, then Vehicle, then Comfort
and Convenience, and then Easy
Exit Options. Select On or Off. See
“Easy Exit Recall”
later in this
section.
. See Vehicle Personalization 0155
for additional setting information.
Identifying Driver Number
To identify the driver number: 1. Start the vehicle with a different key or RKE transmitter. The DIC
should display the driver
number; 1 or 2. Turn the ignition
off and remove the key or RKE
transmitter from the vehicle.
2. Start the vehicle with the initial key or RKE transmitter. The DIC
should display the other driver
number not shown in Step 1.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the ignition on or to ACC/ ACCESSORY.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
68 SEATS AND RESTRAINTS
If the saved memory seat position
does not automatically recall or recalls
to the wrong positions, the driver’s
RKE transmitter number (1 or 2) may
not match the memory button
number that positions were saved to.
Try saving the position to the other
memory button or try the other RKE
transmitter.
Easy Exit Recall
Easy Exit Recall is not linked to an
RKE transmitter. The position saved to
Bis used for all drivers. To turn
Easy Exit Recall on or off, see "Vehicle
Personalization Settings" previously in
this section and Vehicle Personalization
0 155.
If turned on, the position saved to
B
is automatically recalled when one of
the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open. To stop Easy Exit Recall movement,
press any of the following memory
controls:
.
Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel, if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position, the
recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer for service.
Massage
If equipped, the ignition must be on
to use the massage feature.
To activate and adjust massage: 1. Turn the selection control (1) to view massage options on the
infotainment display.
2. Select massage feature.
3. Press up or down to select the massage type.
4. Press forward or rearward to change the intensity.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
SEATS AND RESTRAINTS 83
Push down on the release button to
move the height adjuster to the
desired position.
Move the adjuster up by pushing up
on the shoulder belt guide.
After the adjuster is set to the desired
position, try to move it down without
pushing the release button to make
sure it has locked into position.
Automatic Seat Belt Tightening
System
The vehicle may have the Automatic
Seat Belt Tightening System.The system activates during
emergency braking and/or sudden
driving maneuvers and releases when
driving conditions return to normal.
The system will not activate if the
Traction Control/Electronic Stability
Control system is not functioning
properly. See
Traction Control/
Electronic Stability Control 0221.
If there is a problem with the
Automatic Seat Belt Tightening
System, a message displays on the
Driver Information Center (DIC). If a
system unavailable message displays
repeatedly or a service message
displays, see your dealer. Other seat
belt functions are not affected by the
Automatic Seat Belt Tightening
System.
Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for front outboard
occupants. Although the seat belt
pretensioners cannot be seen, they are
part of the seat belt assembly. They
can help tighten the seat belts during
the early stages of a moderate to
severe frontal, near frontal, or rear crash if the threshold conditions for
pretensioner activation are met. Seat
belt pretensioners can also help
tighten the seat belts in a side crash
or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other
parts of the vehicle's seat belt system
will need to be replaced. See
Replacing
Seat Belt System Parts after a Crash
0 86.
Do not sit on the outboard seat belt
while entering or exiting the vehicle or
at any time while sitting in the seat.
Sitting on the seat belt can damage
the webbing and hardware.
Rear Seat Belt Comfort Guides
{Warning
A seat belt that is not properly
worn may not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. The shoulder belt (Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
SEATS AND RESTRAINTS 93
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle,
such as the fuel system, brake and
steering systems, etc. Even if the
vehicle appears to be drivable after
a moderate crash, there may be
concealed damage that could make
it difficult to safely operate the
vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag inflates,
you will need some new parts for
the airbag system. If you do not
get them, the airbag system will not be there to help protect you in
another crash. A new system will
include airbag modules and
possibly other parts. The service
manual for the vehicle covers the
need to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash.
See Vehicle Data Recording and
Privacy 0388 and Event Data
Recorders 0389.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing System
The vehicle has a passenger sensing
system for the front outboard
passenger position. The passenger
airbag status indicator will light on
the overhead console when the vehicle
is started.
United States
Canada and Mexico
The words ON and OFF, or the
symbols for on and off, will be visible
during the system check. When the
system check is complete, either the
word ON or OFF, or the symbol for on
or off, will be visible. See Passenger
Airbag Status Indicator 0138.
The passenger sensing system turns
off the front outboard passenger
frontal airbag under certain
conditions. No other airbag is affected
by the passenger sensing system.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
SEATS AND RESTRAINTS 95
When the passenger sensing system
has allowed the airbag to be enabled,
the ON indicator will light and stay lit
as a reminder that the airbag is active.
For some children, including children
in child restraints, and for very small
adults, the passenger sensing system
may or may not turn off the front
outboard passenger frontal airbag,
depending upon the person's seating
posture and body build. Everyone in
the vehicle who has outgrown child
restraints should wear a seat belt
properly—whether or not there is an
airbag for that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong with
the airbag system. To help avoid
injury to yourself or others, have
the vehicle serviced right away. See
Airbag Readiness Light 0138 for
more information, including
important safety information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if
the system determines that an infant
is present in a child restraint. If a
child restraint has been installed and
the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions provided
by the child restraint
manufacturer and refer to
Securing Child Restraints (With the
Seat Belt in the Rear Seat) 0113
or Securing Child Restraints (With
the Seat Belt in the Front Seat)
0 115. Make sure the seat belt retractor
is locked by pulling the shoulder
belt all the way out of the
retractor when installing the
child restraint, even if the child
restraint is equipped with a seat
belt lock off. When the retractor
lock is set, the belt can be
tightened but not pulled out of
the retractor.
5. If, after reinstalling the child restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback is
not pushing the child restraint
into the seat cushion.
Also make sure the child
restraint is not trapped under the
vehicle head restraint. If this
happens, adjust the head
restraint. See Head Restraints
0 61.
6. Restart the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
SEATS AND RESTRAINTS 97
in the Index for additional
information about the importance of
proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as seat
covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system operates.
We recommend that you not use seat
covers or other aftermarket equipment
except when approved by GM for your
specific vehicle. SeeAdding Equipment
to the Airbag-Equipped Vehicle 097 for
more information about modifications
that can affect how the system
operates.
The ON indicator may be lit if an
object, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, is put on an unoccupied seat.
If this is not desired, remove the
object from the seat.{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle should
be serviced. There are parts of the
airbag system in several places around
the vehicle. Your dealer and the
service manual have information
about servicing the vehicle and the
airbag system. To purchase a service
manual, see Publication Ordering
Information 0386.
{Warning
For up to 10 seconds after the
vehicle is turned off and the battery
is disconnected, an airbag can still
(Continued)
Warning (Continued)
inflate during improper service. You
can be injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag system.
Be sure to follow proper service
procedures, and make sure the
person performing work for you is
qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet metal
may keep the airbag system from
working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following: