Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
IN BRIEF 27
Car Wash Guidelines
Caution
Some automatic car washes can
cause damage to the vehicle, wheels
and ground effects. Automatic car
washes are not recommended, due
to lack of clearance for the
undercarriage and/or wide rear tires
and wheels. See "Washing the
Vehicle" underExterior Care0335.
Driving for Better Fuel
Economy
Driving habits can affect fuel mileage.
Here are some driving tips to get the
best fuel economy possible:
.
Set the climate controls to the
desired temperature after the
engine is started, or turn them off
when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid abrupt
stops. .
Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed limits
or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with the
same TPC Spec number molded
into the tire's sidewall near
the size.
. Follow recommended scheduled
maintenance.
Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. Only): 1-888-889-2438
New Cadillac owners are automatically
enrolled in the Roadside Service
Program.
See Roadside Service 0367.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
INFOTAINMENT SYSTEM 165
Delete Recording :Touch to delete
the video. A confirmation screen
displays. Touch Yes to delete or No to
cancel.
Pause/Play : Touch to play or pause
the video. The button will change
when pressed.
/: Touch to display the previous
screen.
Exit : Touch to exit the current
display.
Choose Video Overlay
Touch the Choose Video Overlay
screen button to display the menu
screen.
Select one:
. No Overlay .
Sport
. Track
. Performance Timing
No Overlay:
No vehicle data displays on top of the
recorded video. Vehicle data is still
available with the video when
accessed in the toolbox software.
Sport:
Displays these vehicle metrics:
. Vehicle Speed: Up to three digits
are displayed in km/h or MPH
depending on vehicle settings.
. Engine Rotations Per Minute
(RPMs): The curved line shows
current RPMs. As the RPMs
increase, the backfill follows. .
Transmission State (Current Gear):
Automatic transmissions display 1,
2, etc.
. Lateral G-Force Graphic: Left and
Right G-Forces are displayed. The
graphic fills to the left or the right
depending on the measure value.
The measured G-Force displays as
a number at the top of the
graphic.
. Event Odometer: This displays the
mileage driven since the recording
began.
Track:
Displays these vehicle metrics:
. Vehicle Speed: Same as Sport.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
166 INFOTAINMENT SYSTEM
.GPS Tracking Map: Shows the
vehicle’s current position relative
to a known route.
. Engine Rotations Per Minute
(RPMs): Same as Sport.
. Transmission State (Current Gear):
Same as Sport.
. Friction Bubble Graphic: Lateral
and longitudinal G-Forces are
displayed as a dot within a bubble.
A red dot displays when the
vehicle starts braking and turns
green when the vehicle
accelerates. The dot is white when
the vehicle is not moving. A white
dot is the default.
. Brake and Throttle Graphic:
Displays the percentage value of
brake and throttle pedal position
from 0–100%.
. Steering Angle: The graphic fills
from the center to the left or right
depending on the direction of
steering. The numerical steering
angle displays below the graphic. .
StabiliTrak/Electronic Stability
Control (ESC) Active Indicator:
The graphic only displays if the
active handling systems are
activated.
. Performance Traction
Management (PTM) Mode:
Displays the current PTM mode.
The options are Wet, Dry, Sport 1,
Sport 2, or Race.
. Current Lap Time: Displays the
elapsed lap time if the finish line
is defined and the vehicle has
crossed the defined finish line at
least once.
. Event Odometer: Displays the
mileage driven since the recording
began.
. Drive Mode: Displays the vehicle’s
current drive mode. Performance Timing:
Displays these vehicle metrics:
.
Vehicle Speed: Same as Sport.
. Engine Rotations Per Minute
(RPMs): Same as Sport.
. Transmission State (Current Gear):
Same as Sport.
. 0–100 km/h (0–60 mph),
0–200 km/h (0–100 mph), 400 m
(1/4 mi), and 0–200–0 km/h
(0–100–0 mph): The timer starts
recording as soon as the vehicle
accelerates. As the vehicle passes
each speed and distance
milestone, it is displayed on the
overlay.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
260 VEHICLE CARE
If equipped with remote vehicle start,
open the hood before performing any
service work to prevent remote
starting the vehicle accidentally. See
Remote Vehicle Start035.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0357.
Caution
Even small amounts of
contamination can cause damage to
vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the hood release lever with
this symbol on it. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle tofind the secondary hood release
handle. The handle is under the
front edge of the hood near the
center. Push the handle to the
right and at the same time raise
the hood.
To close the hood:
Before closing the hood, be sure all
filler caps are on properly. Then, bring
the hood from full open to within
152 mm (6 in) of the closed position.
Pause, then push the front center of
the hood with a swift, firm motion to
fully close the hood.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
VEHICLE CARE 271
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your own
oil, be sure to drain all the oil from
the filter before disposal. Never
dispose of oil by putting it in the trash
or pouring it on the ground, into
sewers, or into streams or bodies of
water. Recycle it by taking it to a place
that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based on a
combination of factors which include
engine revolutions, engine
temperature, and miles driven. Based
on driving conditions, the mileage at
which an oil change is indicated can
vary considerably. For the oil life
system to work properly, the system
must be reset every time the oil is
changed.
When the system has calculated that
oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE OIL
SOON message comes on. Change the
oil as soon as possible within the next
1 000 km (600 mi). It is possible that,
if driving under the best conditions,
the oil life system might indicate that
an oil change is not necessary for up
to a year. The engine oil and filter
must be changed at least once a year
and at this time the system must be
reset. Your dealer has trained servicepeople who will perform this work and
reset the system. It is also important
to check the oil regularly over the
course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally,
the oil must be changed at 5 000 km
(3,000 mi) since the last oil change.
Remember to reset the oil life system
whenever the oil is changed.
How to Reset the Engine Oil Life
System
Reset the system whenever the engine
oil is changed so that the system can
calculate the next engine oil change.
To reset the system:
1. Using the DIC buttons, display REMAINING OIL LIFE on the
DIC. See Driver Information Center
(DIC) 0138.
2. Press and hold SEL to clear the CHANGE ENGINE OIL SOON
message and reset the oil life
at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
364 CUSTOMER INFORMATION
STEP TWO :If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance Center
at 1-800–458–8006. In Canada, call
the Canadian Cadillac Customer Care
Centre at 1-888-446-2000.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the
Customer Assistance representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and present
mileage.
When contacting Cadillac, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners : Both
General Motors and your dealer are
committed to making sure you are
completely satisfied with the new
vehicle. However, if you continue to
remain unsatisfied after following the
procedure outlined in Steps One and
Two, you can file with the Better
Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by
the Council of Better Business Bureaus
to settle automotive disputes
regarding vehicle repairs or the
interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you may
reject it and proceed with any other
venue for relief available to you. You may contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of Columbia.
Eligibility is limited by vehicle age,
mileage, and other factors. General
Motors reserves the right to change
eligibility limitations and/or
discontinue its participation in this
program.
STEP THREE
—Canadian Owners :
In the event that you do not feel your
concerns have been addressed after
following the procedure outlined in
Steps One and Two, General Motors of
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
370 CUSTOMER INFORMATION
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel usage charges, taxes, levies,
usage fees, excessive mileage, or rental
usage beyond the completion of the
repair are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle
service, may not be available at every
dealer. Contact your dealer for specific
availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue CourtesyTransportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its sole
discretion.
Collision Damage Repair
If the vehicle is involved in a collision
and it is damaged, have the damage
repaired by a qualified technician
using the proper equipment and
quality replacement parts. Poorly
performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the parts
with which the vehicle was originally
built. Genuine GM Collision parts are
the best choice to ensure that the
vehicle's designed appearance,
durability, and safety are preserved.
The use of Genuine GM parts can help
maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in prior
crashes. In most cases, the parts being
recycled are from undamaged sections
of the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain the
vehicle's originally designed
appearance and safety performance;
however, the history of these parts is
not known. Such parts are not covered
by the GM New Vehicle Limited
Warranty, and any related failures are
not covered by that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit poorly,
exhibit premature durability/corrosion
problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by
the GM New Vehicle Limited
Warranty, and any vehicle failure
related to such parts is not covered by
that warranty.