2019 CADILLAC CTS remote start
[x] Cancel search: remote startPage 382 of 401
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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ONSTAR 381
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0255. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
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CONNECTED SERVICES 387
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
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394 INDEX
InformationPublication Ordering . . . . . . . . . . . . . 372
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 162
Infotainment System . . . . . . . . . . . . . . . 376
Instrument Cluster . . . . . . . . . . . . . . . . . 119
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 106
Interior Rearview Mirrors . . . . . . . . . . . 47
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 329
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 303
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Daytime Running (DRL) . . . . . . . . . . 156
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Exterior Controls . . . . . . . . . . . . . . . . . . 154
Exterior Lamps Off Reminder . . . . 156
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
License Plate . . . . . . . . . . . . . . . . . . . . . . 290 Lamps (cont'd)
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 129
On Reminder . . . . . . . . . . . . . . . . . . . . . . 137
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Lane Change Alert (LCA) . . . . . . . . . . . 238
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . . . . 240
Lane Keep Assist (LKA) . . . . . . . . . . . . 240
Lane Keep Assist Light . . . . . . . . . . . . . 132
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 71
LATCH System
Replacing Parts after a Crash . . . . 100
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . . . . 95
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 289
Light, Auto Stop Mode . . . . . . . . . . . . . 136
Lighting Adaptive Forward . . . . . . . . . . . . . . . . . 157
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Illumination Control . . . . . . . . . . . . . . 159
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Lights Adaptive Forward Lighting(AFL) Light . . . . . . . . . . . . . . . . . . . . . . 136
Airbag Readiness . . . . . . . . . . . . . . . . . 127 Lights (cont'd)
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 132
Brake System Warning . . . . . . . . . . . 131
Charging System . . . . . . . . . . . . . . . . . . 128
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 129
Cruise Control . . . . . . . . . . . . . . . . . . . . . 137
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Driver Mode Control . . . . . . . . . . . . . . 134
Electric Parking Brake . . . . . . . . . . . . 131
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 134
Engine Oil Pressure . . . . . . . . . . . . . . . 135
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 156
High-Beam On . . . . . . . . . . . . . . . . . . . . 136
High/Low Beam Changer . . . . . . . . . 156
Lane Keep Assist . . . . . . . . . . . . . . . . . . 132
Low Fuel Warning . . . . . . . . . . . . . . . . 135
Seat Belt Reminders . . . . . . . . . . . . . . 126
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Service Electric Parking Brake . . . 131
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 133
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 135
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 133
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 133
Limited-Slip Differential . . . . . . . . . . . . 215
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396 INDEX
Parking or BackingAssistance Systems . . . . . . . . . . . . . . . 227
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Passenger Sensing System . . . . . . . . . . 82
Perchlorate Materials
Requirements, California . . . . . . . . . 259
Performance Data Recorder (PDR) . . . . . . . . . . . . . . . . . . . . 162
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Protection, Battery . . . . . . . . . . . . . . . . 161
Retained Accessory (RAP) . . . . . . . . 198
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 56
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Pregnancy, Using Seat Belts . . . . . . . . . 74
Privacy Vehicle Data Recording . . . . . . . . . . 374
Program
Courtesy Transportation . . . . . . . . . 369
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 245 Proposition
65 Warning,
California . . . . . . . . . . . . . . .258, 283, 329,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 372
R
Radio Frequency Statement . . . . . . . . 373
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 159
Rear Camera Mirror . . . . . . . . . . . . . . . . . 47
Rear Climate Control System . . . . . . 173
Rear Seat Pass-Through Door . . . . . . . 68
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Rear Vision Camera (RVC) . . . . . . . . . 227
Rear Window Sunshade . . . . . . . . . . . . . 51
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 47
Reclining Seatbacks . . . . . . . . . . . . . . . . . 60
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 354
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 357
Recreational Vehicle Towing . . . . . . . 332 Reimbursement Program, GM
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Maintenance . . . . . . . . . . . . . . . . . . . . . . 355
Replacing Airbag System . . . . . . . . . . . . 88
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 76
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 373
General Motors . . . . . . . . . . . . . . . . . . . 374
U.S. Government . . . . . . . . . . . . . . . . . . 373
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 94
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 198
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 47
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . . . . . . 215
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 186
Roadside Service . . . . . . . . . . . . . . . . . . . . 367
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INDEX 397
RoofSunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 313
Routing, Engine Drive Belt . . . . . . . . . 362
Run-Flat Tires . . . . . . . . . . . . . . . . . . . . . . . 301
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
S
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . 373
General Motors . . . . . . . . . . . . . . . . . . . 374
U.S. Government . . . . . . . . . . . . . . . . . . 373
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . . . . . 75
Scheduling Appointments . . . . . . . . . . 369
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . 321
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 71
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 126
Replacing after a Crash . . . . . . . . . . . . . 76
Use During Pregnancy . . . . . . . . . . . . . . 74
Seats Head Restraints . . . . . . . . . . . . . . . . . . . . . 55 Seats (cont'd)
Heated and Ventilated Front . . . . . . . 63
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 67
Lumbar Adjustment, Front . . . . . . . . . 59
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Power Adjustment, Front . . . . . . . . . . 56
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Reclining Seatbacks . . . . . . . . . . . . . . . . 60
Securing Child Restraints . . . . .101, 103
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 43
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Accessories andModifications . . . . . . . . . . . . . . . . . . . . 259
Doing Your Own Work . . . . . . . . . . . 259
Maintenance Records . . . . . . . . . . . . 357
Maintenance, General
Information . . . . . . . . . . . . . . . . . . . . . . 343
Parts Identification Label . . . . . . . . 358
Scheduling Appointments . . . . . . . . 369
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Services Special Application . . . . . . . . . . . . . . . 351
Servicing the Airbag . . . . . . . . . . . . . . . . . 86 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . . . . . 285
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 199
Side Blind Zone Alert (SBZA) . . . . . . 238
Signals, Turn and Lane-Change . . . . 158
Special Application Services . . . . . . . 351
Specifications and Capacities . . . . . . 359
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 123
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 207
Start Vehicle, Remote . . . . . . . . . . . . . . . 35
Starter Switch Check . . . . . . . . . . . . . . . 285
Starting the Engine . . . . . . . . . . . . . . . . . 195
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Heated Wheel . . . . . . . . . . . . . . . . . . . . . 110
Wheel Adjustment . . . . . . . . . . . . . . . . 110
Wheel Controls . . . . . . . . . . . . . . . . . . . 110
Stop/Start System . . . . . . . . . . . . . . . . . . 196
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Center Console . . . . . . . . . . . . . . . . . . . . 107
Convenience Net . . . . . . . . . . . . . . . . . . 108
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 106
Instrument Panel . . . . . . . . . . . . . . . . . 106
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INDEX 399
U
Uniform Tire Quality Grading . . . . . . 317
Universal Remote System . . . . . . . . . . 150Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Programming . . . . . . . . . . . . . . . . . . . . . . 150
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . 43
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Identification Number (VIN) . . . . . 358
Load Limits . . . . . . . . . . . . . . . . . . . . . . . 189
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Personalization . . . . . . . . . . . . . . . . . . . 145
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . 35
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Speed Messages . . . . . . . . . . . . . . . . . . . 145
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Vehicle Ahead Indicator . . . . . . . . . . . . 132
Vehicle Care Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . 328
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 307
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Vehicle-to-Vehicle . . . . . . . . . . . . . . . . . . 242 Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 175
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
W
Warning
Brake System Light . . . . . . . . . . . . . . . 131
Caution and Danger . . . . . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . . . . . 240
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . 158
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . 280
Wheels Alignment and Tire Balance . . . . . 318
Different Size . . . . . . . . . . . . . . . . . . . . . . 317
Replacement . . . . . . . . . . . . . . . . . . . . . . 319
When It Is Time for New Tires . . . . 314
Where to Put the Restraint . . . . . . . . . 94
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . 287
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . 111 Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . 301
Wiper Blade Replacement . . . . . . . . . . 286
Wireless Charging . . . . . . . . . . . . . . . . . . 115