Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
332 VEHICLE CARE
Due to low ramp angles on the
V-Series only, use care when loading
the vehicle onto a flatbed carrier.
Front spring spacers were provided for
lifting the front suspension if more
clearance is necessary when towing.
Front Tow EyeCaution
Improper use of the tow eye can
cause vehicle damage. Use caution
and low speeds to prevent damage
to the vehicle. If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand. The tow eye is
underneath the load floor, near the
spare tire or the compressor kit,
if equipped.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are known
as dinghy towing and dolly towing.
Dinghy towing is towing the vehicle
with all four wheels on the ground.
Dolly towing is towing the vehicle
with two wheels on the ground and
two wheels up on a device known as a
dolly.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
VEHICLE CARE 333
Here are some important things to
consider before recreational vehicle
towing:
.Before towing the vehicle, become
familiar with the local laws that
apply to recreational vehicle
towing. These laws may vary by
region.
. What is the towing capacity of the
towing vehicle? Be sure to read the
tow vehicle manufacturer's
recommendations.
. What is the distance that will be
traveled? Some vehicles have
restrictions on how far and how
long they can tow.
. Is the proper towing equipment
going to be used? See your dealer
or trailering professional for
additional advice and equipment
recommendations.
. Is the vehicle ready to be towed?
Just as preparing the vehicle for a
long trip, make sure the vehicle is
prepared to be towed.Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not be
covered by the vehicle warranty. Do
not tow the vehicle with all four
wheels on the ground. The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be towed,
a dolly should be used. See the
following information on dolly towing.
Caution
Use of a shield mounted in front of
the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would not
be covered by the vehicle warranty.
If using a shield, only use one that
attaches to the towing vehicle.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
334 VEHICLE CARE
Dolly Towing (Rear-Wheel-Drive
Vehicles)
To dolly tow a rear-wheel-drive vehicle
from the rear:1. Attach the dolly to the tow vehicle following the dolly
manufacturer instructions.
2. Put the rear wheels on the dolly.
3. Shift the transmission to P (Park).
4. Firmly set the parking brake. 5. Use an adequate clamping device
designed for towing to ensure
that the front wheels are locked
into the straight-ahead position.
6. Secure the vehicle to the dolly following the manufacturer
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to off.
Dolly Towing (All-Wheel Drive
Vehicles)
Vehicles with all-wheel drive cannot
be dolly towed.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
344 SERVICE AND MAINTENANCE
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0189.
. Are driven on reasonable road
surfaces within legal driving limits. .
Use the recommended fuel.
See Recommended Fuel (LGX 3.6L
V6 Engine) 0245 orRecommended
Fuel (LTG 2.0L L4 Engine) 0245 or
Recommended Fuel (LF3 3.6L V6
Twin Turbo and LT4 6.2L
V8 Engines) 0245.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or competitive
driving. .
Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0259.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
368 CUSTOMER INFORMATION
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CUSTOMER INFORMATION 371
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0367. Gather the following information:
.
Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 81.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
INDEX 391
Climate Control Systems (cont'd)Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cluster, Instrument . . . . . . . . . . . . . . . . . 119
Collision Damage Repair . . . . . . . . . . . 370
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Competitive Driving Mode . . . . . . . . . 212
Composite Materials . . . . . . . . . . . . . . . . 193
Compressor Kit, Tire Sealant . . . . . . . 321
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 386
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 388
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 385
Connections Connected Services . . . . . . . . . . . . . . . 386
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Control of a Vehicle . . . . . . . . . . . . . . . . 179
Convenience Net . . . . . . . . . . . . . . . . . . . . 108
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 46
Coolant Engine Temperature Gauge . . . . . . 125
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .168, 173 Cooling System . . . . . . . . . . . . . . . . . . . . . 274
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 159
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 215 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Cruise Control, Adaptive . . . . . . . . . . . 218
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . . . . . 365
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Text Telephone (TTY) Users . . . . . 365
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 372
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 363
D
Damage Repair, Collision . . . . . . . . . . . 370
Danger, Warning, and Caution . . . . . . . . 2
Data Collection
Infotainment System . . . . . . . . . . . . . 376
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Data Recorder Performance . . . . . . . . . . . . . . . . . . . . . . . 162
Data Recorders, Event . . . . . . . . . . . . . . 375
Daytime Running Lamps (DRL) . . . 156
Defensive Driving . . . . . . . . . . . . . . . . . . . 179 Delayed Locking . . . . . . . . . . . . . . . . . . . . . 39
Diagnostics
Connected Services . . . . . . . . . . . . . . . 388
Differential, Limited-Slip . . . . . . . . . . . 215
Distracted Driving . . . . . . . . . . . . . . . . . . 178
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 159
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 137
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rear Seat Pass-Through . . . . . . . . . . . . 68
Drive Belt Routing, Engine . . . . . . . . . 362
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 204, 284
Driver Assistance Systems . . . . . . . . . 226
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 138
Driver Mode Control . . . . . . . . . . . . . . . . 209
Driver Mode Control Light . . . . . . . . . 134
Driving Assistance Systems . . . . . . . . . . . . . . . 234
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 248
Competitive . . . . . . . . . . . . . . . . . . . . . . . 212
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
For Better Fuel Economy . . . . . . . . . . . 27
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
392 INDEX
Driving (cont'd)Hill and Mountain Roads . . . . . . . . 186
If the Vehicle is Stuck . . . . . . . . . . . . 188
Loss of Control . . . . . . . . . . . . . . . . . . . . 181
Off-Road Recovery . . . . . . . . . . . . . . . . 180
Track Events and Competitive . . . 181
Vehicle Load Limits . . . . . . . . . . . . . . 189
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 186
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 168
E
Electric Parking Brake . . . . . . . . . . . . . . 205
Electric Parking Brake Light . . . . . . . 131
Electrical Equipment, Add-On . . . . . 255
Electrical SystemEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Fuses and Circuit Breakers . . . . . . . 291
Instrument Panel Fuse Block . . . . 295
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 272 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 129
Compartment Overview . . . . . . . . . . 261
Coolant Temperature Gauge . . . . . 125
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . . . . . 134
Cooling System . . . . . . . . . . . . . . . . . . . 274
Drive Belt Routing . . . . . . . . . . . . . . . . 362
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Oil Life System . . . . . . . . . . . . . . . . . . . . 271
Oil Pressure Light . . . . . . . . . . . . . . . . . 135
Overheating . . . . . . . . . . . . . . . . . . . . . . . 279
Power Messages . . . . . . . . . . . . . . . . . . 144
Running While Parked . . . . . . . . . . . 201
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Engine Oil
Temperature Gauge . . . . . . . . . . . . . . . 125
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 160
Equipment, Towing . . . . . . . . . . . .254, 255
Event Data Recorders . . . . . . . . . . . . . . 375
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 160
Extended Parking . . . . . . . . . . . . . . . . . . . 200
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . . . . 154
Exterior Lamps Off Reminder . . . . . . 156
Exterior Lighting Battery Saver . . . . 161
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 272
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 156
Flashers, Hazard Warning . . . . . . . . . . 158
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Fluid Automatic Transmission . . . . . . . . . 272
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 46
Forward Automatic Braking . . . . . . . . 237
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Front Seats Heated and Ventilated . . . . . . . . . . . . . 63
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Economy Driving . . . . . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 248
Filling the Tank . . . . . . . . . . . . . . . . . . . 246
Foreign Countries . . . . . . . . . . . . . . . . . 246