2019 CADILLAC CTS radio

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CUSTOMER INFORMATION 373
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors. To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
374 CUSTOMER INFORMATION
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0805 or
01-800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
380 ONSTAR
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0373.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
ONSTAR 381
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0255. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
392 INDEX
Driving (cont'd)Hill and Mountain Roads . . . . . . . . 186
If the Vehicle is Stuck . . . . . . . . . . . . 188
Loss of Control . . . . . . . . . . . . . . . . . . . . 181
Off-Road Recovery . . . . . . . . . . . . . . . . 180
Track Events and Competitive . . . 181
Vehicle Load Limits . . . . . . . . . . . . . . 189
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 186
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 168
E
Electric Parking Brake . . . . . . . . . . . . . . 205
Electric Parking Brake Light . . . . . . . 131
Electrical Equipment, Add-On . . . . . 255
Electrical SystemEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Fuses and Circuit Breakers . . . . . . . 291
Instrument Panel Fuse Block . . . . 295
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 272 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 129
Compartment Overview . . . . . . . . . . 261
Coolant Temperature Gauge . . . . . 125
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . . . . . 134
Cooling System . . . . . . . . . . . . . . . . . . . 274
Drive Belt Routing . . . . . . . . . . . . . . . . 362
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Oil Life System . . . . . . . . . . . . . . . . . . . . 271
Oil Pressure Light . . . . . . . . . . . . . . . . . 135
Overheating . . . . . . . . . . . . . . . . . . . . . . . 279
Power Messages . . . . . . . . . . . . . . . . . . 144
Running While Parked . . . . . . . . . . . 201
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Engine Oil
Temperature Gauge . . . . . . . . . . . . . . . 125
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 160
Equipment, Towing . . . . . . . . . . . .254, 255
Event Data Recorders . . . . . . . . . . . . . . 375
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 160
Extended Parking . . . . . . . . . . . . . . . . . . . 200
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . . . . 154
Exterior Lamps Off Reminder . . . . . . 156
Exterior Lighting Battery Saver . . . . 161
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 272
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 156
Flashers, Hazard Warning . . . . . . . . . . 158
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Fluid Automatic Transmission . . . . . . . . . 272
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 46
Forward Automatic Braking . . . . . . . . 237
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Front Seats Heated and Ventilated . . . . . . . . . . . . . 63
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Economy Driving . . . . . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 248
Filling the Tank . . . . . . . . . . . . . . . . . . . 246
Foreign Countries . . . . . . . . . . . . . . . . . 246

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
396 INDEX
Parking or BackingAssistance Systems . . . . . . . . . . . . . . . 227
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Passenger Sensing System . . . . . . . . . . 82
Perchlorate Materials
Requirements, California . . . . . . . . . 259
Performance Data Recorder (PDR) . . . . . . . . . . . . . . . . . . . . 162
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Protection, Battery . . . . . . . . . . . . . . . . 161
Retained Accessory (RAP) . . . . . . . . 198
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 56
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Pregnancy, Using Seat Belts . . . . . . . . . 74
Privacy Vehicle Data Recording . . . . . . . . . . 374
Program
Courtesy Transportation . . . . . . . . . 369
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 245 Proposition
65 Warning,
California . . . . . . . . . . . . . . .258, 283, 329,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 372
R
Radio Frequency Statement . . . . . . . . 373
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 159
Rear Camera Mirror . . . . . . . . . . . . . . . . . 47
Rear Climate Control System . . . . . . 173
Rear Seat Pass-Through Door . . . . . . . 68
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Rear Vision Camera (RVC) . . . . . . . . . 227
Rear Window Sunshade . . . . . . . . . . . . . 51
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 47
Reclining Seatbacks . . . . . . . . . . . . . . . . . 60
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 354
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 357
Recreational Vehicle Towing . . . . . . . 332 Reimbursement Program, GM
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Maintenance . . . . . . . . . . . . . . . . . . . . . . 355
Replacing Airbag System . . . . . . . . . . . . 88
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 76
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 373
General Motors . . . . . . . . . . . . . . . . . . . 374
U.S. Government . . . . . . . . . . . . . . . . . . 373
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 94
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 198
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 47
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . . . . . . 215
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 186
Roadside Service . . . . . . . . . . . . . . . . . . . . 367