2019 CADILLAC CTS service

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
KEYS, DOORS, AND WINDOWS 49
Troubleshooting
If the tab is in the rearward position
and a blue screen and
dare displayed
in the mirror and the display shuts
off, see your dealer for service.
The RCM may not work properly or
display a clear image if:
. There is glare from the sun or
headlamps. This may obstruct
objects from view.
. Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth.
. The back of the vehicle has been
damaged and the position and
mounting angle of the camera has
changed.
Windows
{Warning
Never leave a child, a helpless adult,
or a pet alone in a vehicle,
especially with the windows closed
in warm or hot weather. They can
be overcome by the extreme heat
and suffer permanent injuries or
even death from heat stroke.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a pulsing sound when either rear
window is down and the front
windows are up. To reduce the sound,
open either a front window or the
sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured
or killed if caught in the path of a
closing window. Never leave the
Remote Keyless Entry (RKE)
transmitter in a vehicle with
children. When there are children in
the rear seat, use the window
lockout switch to prevent operation
of the windows. See
Keys028.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
SEATS AND RESTRAINTS 61
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their unique
seat positions for driving the vehicle,
and a shared exit position for getting
out of the vehicle. Other feature
positions may also be saved, such as
power mirrors and power steering
wheel, if equipped. Memory positions
are linked to RKE transmitter 1 or 2
for automatic memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and release
SET; a beep will sound. Then
immediately press and hold 1, 2,or
B(Exit) until two beeps sound.
To manually recall these positions,
press and hold 1, 2, or
Buntil the
saved position is reached. Follow the
instructions under “Saving Memory
Positions.”
The vehicle identifies the current
driver’s RKE transmitter number
(1–8). See Remote Keyless Entry (RKE)
System Operation 029. Only RKE
transmitters 1 and 2 can be used for
automatic memory recalls. A Driver
Information Center (DIC) welcome
message indicating the transmitter
number may display for the first few
ignition cycles following a transmitter
change. For Auto Memory Recall to
work properly, save the positions to
the memory button (1 or 2) matching
the RKE transmitter number displayed
in the DIC welcome message. Carry
the linked RKE transmitter when
entering the vehicle.
Memory adjustments may not be
available upon delivery or after service
until steps in “Saving Memory
Positions” section are performed. Vehicle Personalization Settings
.
To have the Auto Memory Recall
movement begin when the vehicle
is started, select the Settings
menu, then Vehicle, then Comfort
and Convenience, and then Auto
Memory Recall. Select On or Off.
See “Auto Memory Recall” later in
this section.
. To begin Easy Exit Recall
movement when the ignition is
turned off and the driver door is
opened, or when the ignition is
turned off with the driver door
already opened, select the Settings
menu, then Vehicle, then Comfort
and Convenience, and then Easy
Exit Options. Select On or Off. See
“Easy Exit Recall” later in this
section.
. See Vehicle Personalization 0145
for additional setting information.
Identifying Driver Number
To identify the driver number: 1. Start the vehicle with a different key or RKE transmitter. The DIC
should display the driver

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
SEATS AND RESTRAINTS 63
The shift lever must be in P (Park) to
start Auto Memory Recall. Auto
Memory Recall will complete if the
vehicle is shifted out of P (Park) prior
to reaching the saved memory
position.
To stop Auto Memory Recall
movement, turn the ignition off or
press any of the following controls:
.Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel, if equipped
If the saved memory seat position
does not automatically recall or recalls
to the wrong positions, the driver’s
RKE transmitter number (1 or 2) may
not match the memory button
number that positions were saved to.
Try saving the position to the other
memory button or try the other RKE
transmitter. Easy Exit Recall
Easy Exit Recall is not linked to an
RKE transmitter. The position saved to
Bis used for all drivers. To turn
Easy Exit Recall on or off, see "Vehicle
Personalization Settings" previously in
this section and Vehicle Personalization
0 145.
If turned on, the position saved to
B
is automatically recalled when one of
the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
To stop Easy Exit Recall movement,
press any of the following memory
controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel, if equipped Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position, the
recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer for service.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To reduce
the risk of burns, use care when
using the seat heater, especially for
long periods of time. Do not place
anything on the seat that insulates
against heat, such as a blanket,
cushion, cover, or similar item. This
may cause the seat heater to
overheat. An overheated seat heater
may cause a burn or may damage
the seat.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
74 SEATS AND RESTRAINTS
Each time the vehicle is started with
the front seat belts buckled, the
system activates once to tighten the
seat belts when the forward vehicle
speed exceeds the threshold for
activation.
The system also activates during
emergency braking and/or sudden
driving maneuvers and releases when
driving conditions return to normal.
The system turns off whenever
Competitive Driving Mode is activated,
and will turn back on when
Competitive Driving Mode is
deactivated. SeeCompetitive Driving
Mode (V-Sport Only) 0212.
The system will not activate if the
Traction Control/Electronic Stability
Control system is not functioning
properly. See Traction Control/
Electronic Stability Control 0207.
If there is a problem with the
Automatic Seat Belt Tightening
System, a message displays on the
Driver Information Center (DIC). If a
system unavailable message displays
repeatedly or a service message
displays, see your dealer. Other seat belt functions are not affected by the
Automatic Seat Belt Tightening
System.
Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for front outboard
occupants. Although the seat belt
pretensioners cannot be seen, they are
part of the seat belt assembly. They
can help tighten the seat belts during
the early stages of a moderate to
severe frontal, near frontal, or rear
crash if the threshold conditions for
pretensioner activation are met. Seat
belt pretensioners can also help
tighten the seat belts in a side crash
or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other
parts of the vehicle's seat belt system
will need to be replaced. See
Replacing
Seat Belt System Parts after a Crash
0 76. Do not sit on the outboard seat belt
while entering or exiting the vehicle or
at any time while sitting in the seat.
Sitting on the seat belt can damage
the webbing and hardware.Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may
provide added seat belt comfort for
older children who have outgrown
booster seats and for some adults.
When installed on a shoulder belt, the
comfort guide positions the shoulder
belt away from the neck and head.
Comfort guides are available through
your dealer for the rear outboard
seating positions. Instructions are
included with the guide.
Seat Belt Use During
Pregnancy
Seat belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to be
seriously injured if they do not wear
seat belts.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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82 SEATS AND RESTRAINTS
airbag inflation, after an event that
exceeds a predetermined threshold.
After turning the ignition off and then
on again, the fuel system will return
to normal operation; the doors can be
locked, the interior lamps can be
turned off, and the hazard warning
flashers can be turned off using the
controls for those features. If any of
these systems are damaged in the
crash they may not operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle,
such as the fuel system, brake and
steering systems, etc. Even if the
vehicle appears to be drivable after
a moderate crash, there may be
concealed damage that could make
it difficult to safely operate the
vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.
Airbags are designed to inflate
only once. After an airbag inflates,
you will need some new parts for
the airbag system. If you do not
get them, the airbag system will
not be there to help protect you in
another crash. A new system will
include airbag modules and
possibly other parts. The service
manual for the vehicle covers the
need to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash.
See Vehicle Data Recording and
Privacy 0374 and Event Data
Recorders 0375.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing System
The vehicle has a passenger sensing
system for the front outboard
passenger position. The passenger
airbag status indicator will light on
the overhead console when the vehicle
is started.
United States
Canada and Mexico
The words ON and OFF, or the
symbols for on and off, will be visible
during the system check. When the
system check is complete, either the

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
84 SEATS AND RESTRAINTS
.There is a critical problem with
the airbag system or the passenger
sensing system.
When the passenger sensing system
has turned off the front outboard
passenger frontal airbag and knee
airbag, the OFF indicator will light and
stay lit as a reminder that the airbags
are off. See Passenger Airbag Status
Indicator 0127.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag and
knee airbag anytime the system
senses that a person of adult size is
sitting properly in the front outboard
passenger seat.
When the passenger sensing system
has allowed the airbags to be enabled,
the ON indicator will light and stay lit
as a reminder that the airbags are
active.
For some children, including children
in child restraints, and for very small
adults, the passenger sensing system
may or may not turn off the front
outboard passenger frontal airbag and
knee airbag, depending upon the person’s seating posture and body
build. Everyone in the vehicle who has
outgrown child restraints should wear
a seat belt properly
—whether or not
there is an airbag for that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong with
the airbag system. To help avoid
injury to yourself or others, have
the vehicle serviced right away. See
Airbag Readiness Light 0127 for
more information, including
important safety information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag and
knee airbag if the system determines
that an infant is present in a child
restraint. If a child restraint has been
installed and the ON indicator is lit:
1. Turn the vehicle off. 2. Remove the child restraint from
the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions provided
by the child restraint
manufacturer and refer to
Securing Child Restraints (With the
Seat Belt in the Rear Seat) 0101
or Securing Child Restraints (With
the Seat Belt in the Front Seat)
0 103.
5. If, after reinstalling the child restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback is
not pushing the child restraint
into the seat cushion.
Also make sure the child
restraint is not trapped under the
vehicle head restraint. If this

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
86 SEATS AND RESTRAINTS
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as seat
covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system operates.
We recommend that you not use seat
covers or other aftermarket equipment
except when approved by GM for your
specific vehicle. SeeAdding Equipment
to the Airbag-Equipped Vehicle 087 for
more information about modifications
that can affect how the system
operates.
A wet seat can affect the performance
of the passenger sensing system. Here
is how:
. The passenger sensing system may
turn off the passenger frontal
airbag and passenger knee airbag
when liquid is soaked into the
seat. If this happens, the OFF
indicator will be lit, and the airbag
readiness light on the instrument
panel will also be lit.
. Liquid pooled on the seat that has
not soaked in may make it more
likely that the passenger sensing
system will turn on the passenger frontal airbag and passenger knee
airbag while a child restraint or
child occupant is on the seat.
If the passenger frontal airbag and
passenger knee airbag are turned
on, the ON indicator will be lit.
If the passenger seat gets wet, dry the
seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag Readiness
Light 0127 for important safety
information.
The ON indicator may be lit if an
object, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, is put on an unoccupied seat.
If this is not desired, remove the
object from the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle should
be serviced. There are parts of the
airbag system in several places around
the vehicle. Your dealer and the
service manual have information
about servicing the vehicle and the
airbag system. To purchase a service
manual, see Publication Ordering
Information 0372.
{Warning
For up to 10 seconds after the
vehicle is turned off and the battery
is disconnected, an airbag can still
inflate during improper service. You
can be injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag system.
Be sure to follow proper service
procedures, and make sure the
person performing work for you is
qualified to do so.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SEATS AND RESTRAINTS 87
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet metal
may keep the airbag system from
working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument panel,
overhead console, ceiling trim,
or pillar garnish trim
. Inner door seals, including
speakers Your dealer and the service manual
have information about the location of
the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the front
outboard passenger position, which
includes sensors that are part of the
passenger seat. The passenger sensing
system may not operate properly if
the original seat trim is replaced with
non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad or
device, installed under or on top of
the seat fabric, could also interfere
with the operation of the passenger
sensing system. This could either
prevent proper deployment of the
passenger airbag(s) or prevent the
passenger sensing system from
properly turning off the passenger
airbag(s). See
Passenger Sensing
System 082. If the vehicle has rollover roof-rail
airbags, see
Different Size Tires and
Wheels 0317 for additional important
information.
If the vehicle must be modified
because you have a disability and have
questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is
modified for any other reason, call
Customer Assistance. See Customer
Assistance Offices 0365.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See Airbag
Readiness Light 0127.