2019 CADILLAC CTS phone

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
INSTRUMENTS AND CONTROLS 141
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or
too high in your field of view, it
may take you more time to see
things you need to see when it is
dark outside. Be sure to keep the
HUD image dim and placed low in
your field of view.
If equipped with HUD, some
information concerning the operation
of the vehicle is projected onto the
windshield. The information is
projected through the HUD lens on
the driver side of the instrument
panel and focused out toward the
front of the vehicle.
Caution
If you try to use the HUD image as
a parking aid, you may misjudge
the distance and damage your
vehicle. Do not use the HUD image
as a parking aid. The HUD information can be
displayed in various languages in
some vehicles. The speedometer
reading and other numerical values
can be displayed in either English or
metric units.
The language selection is changed
through the radio and the units of
measurement is changed through the
instrument cluster. See
“Settings”in
the Infotainment Manual and
"Options" under Instrument Cluster
0 119.
HUD Display on the Windshield
The HUD may display some of the
following vehicle information and
vehicle messages or alerts: .
Speed
. Audio
. Phone
. Navigation
. Performance
. Driver Assistance Features
. Vehicle Messages
Some vehicle messages or alerts
displayed in the HUD may be cleared
by using the steering wheel controls.
See Vehicle Messages 0144.
The HUD control is to the left of the
steering wheel.
To adjust the HUD image:
1. Adjust the driver seat.
2. Start the engine.
3. Use the following settings to adjust the HUD.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
INSTRUMENTS AND CONTROLS 143
English
Audio/Phone View : This displays
digital speed, indicators from speed
view along with audio/phone
information. The current radio station,
media type, and incoming calls will be
displayed.
All HUD views may briefly display
audio information when the driver
uses the steering wheel controls to
adjust the audio settings appearing in
the instrument cluster.
Incoming phone calls appearing in the
instrument cluster, may also display
in any HUD view.Metric
English
Navigation View : This display
includes digital speed, indicators from
speed view along with Turn-by-Turn
Navigation information in some
vehicles. The compass heading is
displayed when navigation routing is
not active.
Navigation Turn-by-Turn Alerts
shown in the instrument cluster may
also be displayed in any HUD view.
Metric
English
Performance View : This displays
digital speed, along with rpm reading,
transmission positions, Shift Timing
Light Position (CTS-V only), and gear
shift indicator (if equipped).
If equipped, the shift timing lights at
the top of the display will appear with
increases in engine rpm. The rows of
lights get closer together as the shift
point gets closer. Shift the
transmission before the lights come
together in the display. Shift
immediately if the lights are flashing.
See Manual Mode 0203.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
INSTRUMENTS AND CONTROLS 151
Make sure the hand-held transmitter
has a new battery for quicker and
more accurate transmission of the
radio-frequency signal.
Programming the Universal
Remote System
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S.A, Canada, or Puerto
Rico, international rates will apply and
may differ based on landline or mobile
phone.
Programming involves time-sensitive
actions, and may time out causing the
procedure to be repeated.
To program up to three devices:1. Hold the end of the hand-held transmitter about 3 to 8 cm (1 to
3 in) away from the Universal
Remote system buttons with the
indicator light in view. The
hand-held transmitter was
supplied by the manufacturer of
the garage door opener receiver. 2. At the same time, press and hold
both the hand-held transmitter
button and one of the three
Universal Remote system
buttons to be used to operate the
garage door. Do not release either
button until the indicator light
changes from a slow to a rapid
flash. Then release both buttons.
Some garage door openers may
require substitution of Step 2
with the procedure under “Radio
Signals for Some Gate Operators”
later in this section.
3. Press and hold the newly programmed Universal Remote
system button for five seconds
while watching the indicator
light and garage door activation.
.If the indicator light stays on
continuously or the garage
door moves when the button
is pressed, then programming
is complete. There is no need
to complete Steps 4–6.
. If the indicator light does not
come on or the garage door
does not move, a second button press may be
required. For a second time,
press and hold the newly
programmed button for
five seconds. If the light stays
on or the garage door moves,
programming is complete.
. If the indicator light blinks
rapidly for two seconds, then
changes to a solid light and
the garage door does not
move, continue with
programming Steps 4–6.
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart button
inside the garage on the garage
door opener receiver. The name
and color of the button may vary
by manufacturer.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
152 INSTRUMENTS AND CONTROLS
5. Press and release the Learn orSmart button. Step 6 must be
completed within 30 seconds of
pressing this button.
6. Inside the vehicle, press and hold the newly programmed Universal
Remote system button for
two seconds, then release it.
If the garage door does not move
or the lamp on the garage door
opener receiver does not flash,
press and hold the same button
a second time for two seconds,
then release it. Again, if the door
does not move or the garage
door lamp does not flash, press
and hold the same button a third
time for two seconds, then
release it.
The Universal Remote system should
now activate the garage door.
Repeat the process for programming
the two remaining buttons.
Radio Signals for Some Gate
Operators
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the U.S.A, Canada, or Puerto
Rico, international rates will apply and
may differ based on landline or mobile
phone.
Some radio-frequency laws and gate
operators require transmitter signals
to time out or quit after several
seconds of transmission. This may not
be long enough for the Universal
Remote system to pick up the signal
during programming.
If the programming did not work,
replace Step 2 under
“Programming
the Universal Remote System ”with
the following:
Press and hold the Universal Remote
system button while pressing and
releasing the hand-held transmitter
button every two seconds until the
signal has been successfully accepted
by the Universal Remote system. The
Universal Remote system indicator
light will flash slowly at first and then
rapidly. Proceed with Step 3 under
“Programming the Universal Remote
System ”to complete.
Universal Remote System
Operation
Using the Universal Remote
System
Press and hold the appropriate
Universal Remote system button for at
least one-half second. The indicator
light will come on while the signal is
being transmitted.
Erasing Universal Remote
System Buttons
Erase all programmed buttons when
vehicle ownership is terminated.
To erase:
1. Press and hold the two outside buttons until the indicator light
begins to flash. This should take
about 10 seconds.
2. Release both buttons.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
162 INFOTAINMENT SYSTEM
Infotainment System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . . . 162
Performance Data
Recorder (PDR)
Performance DataRecorder (PDR) . . . . . . . . . . . . . . . . . 162
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system, and
voice or speech recognition. It also
includes information on settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise
in the vehicle’s interior. ANC requires
the factory-installed audio system,
radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your dealer
if related aftermarket equipment is
installed.
Performance Data
Recorder (PDR)
If equipped, the PDR icon displays on
the Home Page.
Important Information
Use of the PDR may be prohibited or
legally restricted in certain countries
and situations. Ensure compliance
with applicable laws and regulations,
including, but not limited to: privacy
laws, laws related to camera
surveillance and recordings, road
traffic and security laws, and laws on
the protection of publicity and
personality rights.
. Do not use the PDR if it causes
distraction.
. Do not rely on camera footage to
steer the vehicle.
. Comply with any notice and
consent requirements before
capturing and/or recording the
voices or images of other persons
or before collecting other
personal data.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
178 DRIVING AND OPERATING
Recommended Fuel (LF3 3.6L V6Twin Turbo and LT4 6.2L
V8 Engines) . . . . . . . . . . . . . . . . . . . . . 245
Prohibited Fuels . . . . . . . . . . . . . . . . . . 245
Fuels in Foreign Countries . . . . . . . 246
Fuel Additives . . . . . . . . . . . . . . . . . . . . 246
Filling the Tank . . . . . . . . . . . . . . . . . . 246
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . . . . . . 248
Trailer Towing
General Towing Information . . . . 248
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 248
Trailer Towing (V6 Engine, Non Twin Turbo) . . . . . . . . . . . . . . . . . . . . . 252
Trailer Towing (V6 Twin
Turbo) . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Towing Equipment (V6 Engine, Non Twin Turbo) . . . . . . . . . . . . . . . 254
Towing Equipment (V6 Twin Turbo) . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Conversions and Add-Ons
Add-On Electrical Equipment . . . 255
Driving Information
Distracted Driving
Distraction comes in many forms and
can take your focus from the task of
driving. Exercise good judgment and
do not let other activities divert your
attention away from the road. Many
local governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep your
eyes on the road, keep your hands on
the steering wheel, and focus your
attention on driving.
. Do not use a phone in demanding
driving situations. Use a
hands-free method to place or
receive necessary phone calls.
. Watch the road. Do not read, take
notes, or look up information on
phones or other electronic devices.
. Designate a front seat passenger
to handle potential distractions. .
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings. Program
all trip information into any
navigation device prior to driving.
. Wait until the vehicle is parked to
retrieve items that have fallen to
the floor.
. Stop or park the vehicle to tend to
children.
. Keep pets in an appropriate carrier
or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
DRIVING AND OPERATING 179
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first step
in driving defensively is to wear the
seat belt. See Seat Belts068.
. Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless
and make mistakes. Anticipate
what they might do and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even a
small amount of alcohol. You can
have a serious —or even fatal —
collision if you drive after drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control
a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is about
three-quarters of a second. In that
time, a vehicle moving at 100 km/h
(60 mph) travels 20 m (66 ft), which
could be a lot of distance in an
emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake normally
but do not pump the brakes. Doing so
could make the pedal harder to push
down. If the engine stops, there will
be some power brake assist but it will
be used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the brake
pedal will be harder to push.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CUSTOMER INFORMATION 363
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 363
Customer Assistance Offices . . . . 365
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 365
Online Owner Center . . . . . . . . . . . . . 366
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 366
Roadside Service . . . . . . . . . . . . . . . . . 367
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 369
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 369
Collision Damage Repair . . . . . . . . . 370
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 372
Radio Frequency Statement . . . . . 373
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 373
Reporting Safety Defects to the Canadian Government . . . . . . . . . 373 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 374
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Event Data Recorders . . . . . . . . . . . . 375
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Infotainment System . . . . . . . . . . . . . 376
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.