Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
382 SERVICE AND MAINTENANCE
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0197.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Recommended Fuel (2.0L L4 Turbo
Engine) 0277 or
Recommended Fuel (3.0L Twin
Turbo V6 and 4.2L Twin Turbo
V8 Engines) 0277 or
Recommended Fuel (3.6L V6 Engine)
0 277. Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or competitive
driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0290.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
CUSTOMER INFORMATION 405
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
406 CUSTOMER INFORMATION
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
CUSTOMER INFORMATION 409
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0405. Gather the following information:
.
Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 88.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
410 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
428 INDEX
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cluster, Instrument . . . . . . . . . . . .127, 130
Collision Damage Repair . . . . . . . . . . . 408
Compact Spare Tire . . . . . . . . . . . . . . . . . 366
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Connected Services
Connections . . . . . . . . . . . . . . . . . . . . . . . 423
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 425
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 422
Connections Connected Services . . . . . . . . . . . . . . . 423
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Control of a Vehicle . . . . . . . . . . . . . . . . 191
Convenience Net . . . . . . . . . . . . . . . . . . . . 117
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . . . . . 135
Engine Temperature Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .175, 180
Cooling System . . . . . . . . . . . . . . . . . . . . . 307
Cornering Lamps . . . . . . . . . . . . . . . . . . . 170
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 171 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 227 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Cruise Control, Adaptive . . . . . . . . . . . 229
Cruise Control, Super . . . . . . . . . . . . . . . 237
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Customer Assistance . . . . . . . . . . . . . . . 403 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Text Telephone (TTY) Users . . . . . 403
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 410
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 401
D
Damage Repair, Collision . . . . . . . . . . . 408
Danger, Warning, and Caution . . . . . . . . 2
Data CollectionInfotainment System . . . . . . . . . . . . . 413
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Data Recorders, Event . . . . . . . . . . . . . . 412
Daytime Running Lamps (DRL) . . . 168
Defensive Driving . . . . . . . . . . . . . . . . . . . 191
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 40
Diagnostics Connected Services . . . . . . . . . . . . . . . 425 Distracted Driving . . . . . . . . . . . . . . . . . . 190
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 171
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 149
Delayed Locking . . . . . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rear Seat Pass-Through . . . . . . . . . . . . 75
Drive Belt Routing, Engine . . . . . . . . . 399
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 216, 317
Driver Assistance Systems . . . . . . . . . 252
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 150
Driver Mode Control . . . . . . . . . . . . . . . . 222
Driver Mode Control Light . . . . . . . . . 146
Driving Assistance Systems . . . . . . . . . . . . . . . 262
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 281
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
For Better Fuel Economy . . . . . . . . . . . 27
Hill and Mountain Roads . . . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . . . . . . 193
Off-Road Recovery . . . . . . . . . . . . . . . . 192
Track Events and Competitive . . . 193
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
INDEX 429
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . . . . 197
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
E
Electric Parking Brake . . . . . . . . . . . . . . 218
Electric Parking Brake Light . . . . . . . 143
Electrical Equipment, Add-On . . . . . 287
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Fuses and Circuit Breakers . . . . . . . 322
Instrument Panel Fuse Block . . . . 330
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 304
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 139
Compartment Overview . . . . . . . . . . 292
Coolant Temperature Gauge . . . . . 135
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . . . . . 146
Cooling System . . . . . . . . . . . . . . . . . . . 307 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . . . . . 399
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Oil Life System . . . . . . . . . . . . . . . . . . . . 302
Oil Pressure Gauge . . . . . . . . . . . . . . . . 134
Oil Pressure Light . . . . . . . . . . . . . . . . . 147
Overheating . . . . . . . . . . . . . . . . . . . . . . . 312
Power Messages . . . . . . . . . . . . . . . . . . 156
Running While Parked . . . . . . . . . . . 210
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Engine Air Filter Life System . . . . . . 304
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 172
Equipment, Towing . . . . . . . . . . . . . . . . . 286
Event Data Recorders . . . . . . . . . . . . . . 412
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 172
Extended Parking . . . . . . . . . . . . . . . . . . . 209
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 82
Exterior Lamp Controls . . . . . . . . . . . . 166
Exterior Lamps Off Reminder . . . . . . 168
Exterior Lighting Battery Saver . . . . 173
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 304 Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 168
Flashers, Hazard Warning . . . . . . . . . . 169
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Fluid Automatic Transmission . . . . . . . . . 303
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 53
Forward Automatic Braking . . . . . . . . 264
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Front Pedestrian Braking (FPB)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Front Seats Heated and Ventilated . . . . . . . . . . . . . 70
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Economy Driving . . . . . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . . . . . . 280
Filling the Tank . . . . . . . . . . . . . . . . . . . 278
Foreign Countries . . . . . . . . . . . . . . . . . 278
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Low Fuel Warning Light . . . . . . . . . 148
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
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430 INDEX
Fuel (cont'd)Management, Active . . . . . . . . . . . . . . 208
Prohibited Fuels . . . . . . . . . . . . . . . . . . 277
Recommended . . . . . . . . . . . . . . . . . . . . 277
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Fuses and Circuit Breakers . . . . . . . 322
Instrument Panel Fuse Block . . . . 330
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
G
Garage Door Opener . . . . . . . . . . . . . . . . 162Programming . . . . . . . . . . . . . . . . . . . . . . 162
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 320
Gauges Engine Coolant Temperature . . . . 135
Engine Oil Pressure . . . . . . . . . . . . . . . 134
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Speedometer . . . . . . . . . . . . . . . . . . . . . . 133
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 133
Trip Odometer . . . . . . . . . . . . . . . . . . . . 133
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Gauges (cont'd)
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 126
Gear Shifting Light . . . . . . . . . . . . . . . . . 144
General Information
Service and Maintenance . . . . . . . . 381
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 289
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
H
Hazard Warning Flashers . . . . . . . . . . 169
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 63
Head-up Display . . . . . . . . . . . . . . . . . . . . 152
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 169
Bulb Replacement . . . . . . . . . . . . . . . . 321
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 168
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 168
High-Beam On Light . . . . . . . . . . . . . . 148
High/Low Beam Changer . . . . . . . . . 168
Lamps On Reminder . . . . . . . . . . . . . . 149
Heated Steering Wheel . . . . . . . . . . . . . . . . . . . . 119 Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Heated and Ventilated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 53
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Heating . . . . . . . . . . . . . . . . . . . . . . . . .175, 180
High-Beam On Light . . . . . . . . . . . . . . . . 148
High-Speed Operation . . . . . . . . . . . . . . 347
Hill and Mountain Roads . . . . . . . . . . 194
Hill Start Assist (HSA) . . . . . . . . . . . . . 219
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
How to Wear Seat Belts Properly . . . 77
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .175, 180
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 201
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . 145
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 144
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Information
Publication Ordering . . . . . . . . . . . . . 410
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 174