Page 413 of 438
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
412 CUSTOMER INFORMATION
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-likesituations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.
How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
. How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
Page 418 of 438
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
ONSTAR 417
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0411.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Page 427 of 438
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
426 INDEX
IndexA
Accessories and Modifications . . . . . 290
Accessory Power . . . . . . . . . . . . . . . . . . . . 206
Active Fuel Management . . . . . . . . . . . 208
Adaptive Cruise Control . . . . . . . . . . . . 229
Add-On Electrical Equipment . . . . . . 287
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . 65
Lumbar, Rear Seats . . . . . . . . . . . . . . . . . 74
Thigh Support . . . . . . . . . . . . . . . . . . . . . . 66
Air Cleaner/Filter, Engine . . . . . . . . . . 304
Air Conditioning . . . . . . . . . . . . . . .175, 180
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . 304
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . . . . . 187
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How Does an Airbag Restrain? . . . . . 88
Passenger Sensing System . . . . . . . . . 90
What Makes an Airbag Inflate? . . . . 88
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 88 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Where Are the Airbags? . . . . . . . . . . . . 85
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Passenger Status Indicator . . . . . . . 138
Readiness Light . . . . . . . . . . . . . . . . . . . 138
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
System Check . . . . . . . . . . . . . . . . . . . . . . . 84
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 49
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 271
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 260
Side Blind Zone (SBZA) . . . . . . . . . . 270
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 340
All-Wheel Drive . . . . . . . . . . . . . . . .216, 317
Antilock Brake System (ABS) . . . . . . 217 Warning Light . . . . . . . . . . . . . . . . . . . . 143
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 115
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Assistance Systems for Driving . . . . 262