Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
VEHICLE CARE 359
Warning (Continued)
vehicle. Tires can lose air, and
cause loss of control, causing a
crash. Always use the correct wheel,
wheel bolts, and wheel nuts for
replacement.
Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or odometer
calibration, headlamp aim, bumper
height, vehicle ground clearance,
and tire or tire chain clearance to
the body and chassis.
Used Replacement Wheels
{Warning
Replacing a wheel with a used one
is dangerous. How it has been used
or how far it has been driven may(Continued)
Warning (Continued)
be unknown. It could fail suddenly
and cause a crash. When replacing
wheels, use a new GM original
equipment wheel.
Tire Chains
Caution
Use tire chains only where legal and
only when necessary. Use low
profile chains that add no more
than 10 mm thickness to the tire
tread and inner sidewall. Use chains
that are the proper size for the tires.
Install them on the tires of the rear
axle. Do not use chains on the tires
of the front axle. Tighten them as
tightly as possible with the ends
securely fastened. Drive slowly and
follow the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues, slow(Continued)
Caution (Continued)
down until it stops. Driving too fast
or spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. See Tires0339.
If air goes out of a tire, it is much
more likely to leak out slowly. But if
there ever is a blowout, here are a few
tips about what to expect and what
to do:
If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering
wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
VEHICLE CARE 365
16. Tighten the wheel nuts firmly ina crisscross sequence, as shown.
17. Lower the jack all the way and remove the jack from under the
vehicle.
18. Tighten the wheel nuts firmly with the wheel wrench.
Storing a Flat or Spare Tire and
Tools
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
To store the flat tire and tools: 1. Open the trunk.
2. Replace the jack and tools as they were, originally, stored in
their container near the
spare tire.
3. Replace the spare tire cover.
4. Place the tire, lying flat, in the rear storage compartment.
If there is a loop on the end of
the strap used to secure the flat
tire, go to Step 5. If there is not a
loop, go to Step 8.
5. Route the loop end of thestrap (3) through one of the
cargo tie-downs (1) in the rear of
the vehicle.
6. Route the hook (2) through the loop (3).
7. Pull the strap to tighten it around the cargo tie-down (1).
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
370 VEHICLE CARE
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire while
loading the vehicle. Do not use a
sling type lift to tow the vehicle.
This could damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed.
If the vehicle is equipped with a tow
eye, it is located in the trunk next to
the spare tire tools. Only use the tow
eye to pull the vehicle onto a flatbed car carrier from a flat road surface. Do
not use the tow eye to pull the vehicle
from snow, mud, or sand.Caution
Improper use of the tow eye can
cause vehicle damage. Use caution
and low speeds to prevent damage
to the vehicle.
Front Attachment Point
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
380 VEHICLE CARE
Removing and Replacing the
Floor Mats
1. Pull up on the rear of the floormat to unlock the retainers and
remove.
2. Reinstall by lining up the floor mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is properly secured in place. Verify
the floor mat does not interfere
with the pedals.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
CUSTOMER INFORMATION 405
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
414 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 414
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 415
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 416
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
ONSTAR 415
Or
.Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems. .
Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
416 ONSTAR
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar services
are available everywhere or on all
vehicles. For more information, a full
description of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.