Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
404 CUSTOMER INFORMATION
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 396.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
www.cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals. .
Find Cadillac-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
CUSTOMER INFORMATION 411
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
412 CUSTOMER INFORMATION
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-likesituations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.
How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
. How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
ONSTAR 417
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0411.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
418 ONSTAR
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0287. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
INDEX 429
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . . . . 197
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
E
Electric Parking Brake . . . . . . . . . . . . . . 218
Electric Parking Brake Light . . . . . . . 143
Electrical Equipment, Add-On . . . . . 287
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Fuses and Circuit Breakers . . . . . . . 322
Instrument Panel Fuse Block . . . . 330
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 304
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 139
Compartment Overview . . . . . . . . . . 292
Coolant Temperature Gauge . . . . . 135
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . . . . . 146
Cooling System . . . . . . . . . . . . . . . . . . . 307 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . . . . . 399
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Oil Life System . . . . . . . . . . . . . . . . . . . . 302
Oil Pressure Gauge . . . . . . . . . . . . . . . . 134
Oil Pressure Light . . . . . . . . . . . . . . . . . 147
Overheating . . . . . . . . . . . . . . . . . . . . . . . 312
Power Messages . . . . . . . . . . . . . . . . . . 156
Running While Parked . . . . . . . . . . . 210
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Engine Air Filter Life System . . . . . . 304
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 172
Equipment, Towing . . . . . . . . . . . . . . . . . 286
Event Data Recorders . . . . . . . . . . . . . . 412
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 172
Extended Parking . . . . . . . . . . . . . . . . . . . 209
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 82
Exterior Lamp Controls . . . . . . . . . . . . 166
Exterior Lamps Off Reminder . . . . . . 168
Exterior Lighting Battery Saver . . . . 173
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 304 Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 168
Flashers, Hazard Warning . . . . . . . . . . 169
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Fluid Automatic Transmission . . . . . . . . . 303
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 53
Forward Automatic Braking . . . . . . . . 264
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Front Pedestrian Braking (FPB)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Front Seats Heated and Ventilated . . . . . . . . . . . . . 70
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Economy Driving . . . . . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . . . . . . 280
Filling the Tank . . . . . . . . . . . . . . . . . . . 278
Foreign Countries . . . . . . . . . . . . . . . . . 278
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Low Fuel Warning Light . . . . . . . . . 148
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
INDEX 433
Parking or BackingAssistance Systems . . . . . . . . . . . . . . . 253
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Passenger Sensing System . . . . . . . . . . 90
Pedestrian Ahead Indicator . . . . . . . . 145
Perchlorate Materials
Requirements, California . . . . . . . . . 290
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Protection, Battery . . . . . . . . . . . . . . . . 173
Retained Accessory (RAP) . . . . . . . . 206
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 65
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Pregnancy, Using Seat Belts . . . . . . . . . 82
Privacy
Vehicle Data Recording . . . . . . . . . . 412
Program Courtesy Transportation . . . . . . . . . 407
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 277 Proposition
65 Warning,
California . . . . . . . . . . . . . . .289, 316, 367,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 410
R
Radio Frequency Statement . . . . . . . . 411
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 171
Rear AxleLocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Rear Camera Mirror . . . . . . . . . . . . . . . . . 54
Rear Pedestrian Alert . . . . . . . . . . . . . . . 260
Rear Seat Pass-Through Door . . . . . . . 75
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Heated and Ventilated . . . . . . . . . . . . . 74
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . 116
Rear Vision Camera (RVC) . . . . . . . . . 253
Rear Window Sunshade . . . . . . . . . . . . . 59
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 54
Reclining Seatbacks . . . . . . . . . . . . . . . . . 67
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 392 Recorder
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 395
Recreational Vehicle Towing . . . . . . . 372
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . . . . . 36
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Maintenance . . . . . . . . . . . . . . . . . . . . . . 393
Replacing Airbag System . . . . . . . . . . . . 95
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . 108
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 83
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 411
General Motors . . . . . . . . . . . . . . . . . . . 412
U.S. Government . . . . . . . . . . . . . . . . . . 411
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . 101
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 206
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 53