Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
SERVICE AND MAINTENANCE 383
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0299.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0346.
. Inspect the tires for wear. See Tire
Inspection 0353.
. Check the windshield washer fluid
level. See Washer Fluid 0313.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System
0302.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0353.
. Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0299
and
Engine Oil Life System 0302. .
Inspect the engine air filter and
check the air filter life percentage.
If necessary, replace engine air
filter and reset the Engine Air
Filter Life System. See Engine Air
Cleaner/Filter 0304 and
Engine Air Filter Life System 0304.
. Check engine coolant level. See
Cooling System 0307.
. Check windshield washer fluid
level. See Washer Fluid 0313.
. Check tire inflation pressures. See
Tire Pressure 0346.
. Inspect tire wear. See Tire
Inspection 0353.
. Visually check for fluid leaks.
. Inspect brake system. See Exterior
Care 0372.
. Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0372.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
SERVICE AND MAINTENANCE 389
Additional Maintenance
and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer
perform these services—their trained
dealer technicians know your vehicle
best. Your dealer can also perform a
thorough assessment with a
multi-point inspection to recommend
when your vehicle may need
attention.
The following list is intended to
explain the services and conditions to
look for that may indicate services are
required.
Battery
The 12-volt battery supplies power to
start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of cracking
or splitting.
. Trained dealer technicians have
access to tools and equipment to
inspect the belts and recommend
adjustment or replacement when
necessary.
Brakes
Brakes stop the vehicle and are crucial
to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment to
inspect the brakes and recommend
quality parts engineered for the
vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids
and Lubricants 0392 for GM approved
fluids.
. Engine oil and windshield washer
fluid levels should be checked at
every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that
there are no cracks or leaks. With a
multi-point inspection, your dealer
can inspect the hoses and advise if
replacement is needed.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
390 SERVICE AND MAINTENANCE
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they
light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include steering
wheel vibration, bounce/sway
while braking, longer stopping
distance, or uneven tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals, or damage,
and can advise when service is
needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the tread
or sidewall; or a bulge or split in
the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation
at all speeds. Your dealer sells and
services name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and protect the vehicle’s interior and
exterior, see
Interior Care 0376 and
Exterior Care 0372.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver optimal
wear and performance.
. Signs that the alignment may need
to be adjusted include pulling,
improper vehicle handling,
or unusual tire wear.
. Your dealer has the required
equipment to ensure proper wheel
alignment.
Windshield
For safety, appearance, and the best
viewing, keep the windshield clean
and clear.
. Signs of damage include scratches,
cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement if
needed.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
CUSTOMER INFORMATION 403
arbitration of owner disputes involving
factory-related vehicle service claims.
The program provides for the review
of the facts involved by an impartial
third party arbiter, and may include
an informal hearing before the arbiter.
The program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the Cadillac Customer Care Centre,
1-888-446-2000, or write to:
General Motors Cadillac Customer
Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Cadillac encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Cadillac, the letter
should be addressed to:
United States and Puerto Rico
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Service: 1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Cadillac Customer Care Centre, Mail
Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English/French)
Cadillac Roadside Service:
1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
414 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 414
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 415
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 416
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
ONSTAR 417
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0411.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
426 INDEX
IndexA
Accessories and Modifications . . . . . 290
Accessory Power . . . . . . . . . . . . . . . . . . . . 206
Active Fuel Management . . . . . . . . . . . 208
Adaptive Cruise Control . . . . . . . . . . . . 229
Add-On Electrical Equipment . . . . . . 287
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . 65
Lumbar, Rear Seats . . . . . . . . . . . . . . . . . 74
Thigh Support . . . . . . . . . . . . . . . . . . . . . . 66
Air Cleaner/Filter, Engine . . . . . . . . . . 304
Air Conditioning . . . . . . . . . . . . . . .175, 180
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . 304
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . . . . . 187
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How Does an Airbag Restrain? . . . . . 88
Passenger Sensing System . . . . . . . . . 90
What Makes an Airbag Inflate? . . . . 88
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 88 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Where Are the Airbags? . . . . . . . . . . . . 85
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Passenger Status Indicator . . . . . . . 138
Readiness Light . . . . . . . . . . . . . . . . . . . 138
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
System Check . . . . . . . . . . . . . . . . . . . . . . . 84
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 49
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 271
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 260
Side Blind Zone (SBZA) . . . . . . . . . . 270
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 340
All-Wheel Drive . . . . . . . . . . . . . . . .216, 317
Antilock Brake System (ABS) . . . . . . 217 Warning Light . . . . . . . . . . . . . . . . . . . . 143
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 115
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Assistance Systems for Driving . . . . 262
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-12533370) -
2019 - crc - 1/23/19
INDEX 427
Assistance Systems for Parkingand Backing . . . . . . . . . . . . . . . . . . . . . . . 253
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . 203
Automatic Climate Control System . . . . . 175, 180
Dimming Mirrors . . . . . . . . . . . . . . . . . . . 53
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . . . . . 264
Headlamp System . . . . . . . . . . . . . . . . 169
Transmission . . . . . . . . . . . . . . . . . . . . . . 210
Transmission Fluid . . . . . . . . . . . . . . . 303
Vehicle Hold Light . . . . . . . . . . . . . . . . 144
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . 215
Automatic Vehicle Hold (AVH) . . . . 220
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Load Management . . . . . . . . . . . . . . . . 173
Power Protection . . . . . . . . . . . . . . . . . . 173
Battery - North America . . . . . .316, 367
Blade Replacement, Wiper . . . . . . . . . 319
Brake Parking, Electric . . . . . . . . . . . . . . . . . . 218
System Warning Light . . . . . . . 141, 142 Brake Pad Life System . . . . . . . . . . . . . . 315
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Pad Life System . . . . . . . . . . . . . . . . . . . 315
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Automatic Forward . . . . . . . . . . . . . . . 264
Braking System Front Pedestrian (FPB) . . . . . . . . . . . 266
Break-In, New Vehicle . . . . . . . . . . . . . . 200
Bulb Replacement
Headlamp Aiming . . . . . . . . . . . . . . . . 321
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 321
Buying New Tires . . . . . . . . . . . . . . . . . . . 355
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 122
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . 290
California Proposition 65 Warning . . . . . . . . . . . . .289, 316, 367, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 2
Capacities and Specifications . . . . . . 397
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . 209 Carbon Monoxide (cont'd)
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . . . . . 195
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . 117
Caution, Danger, and Warning . . . . . . . . 2
Center Console Storage . . . . . . . . . . . . . 116
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 359
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Charging System Light . . . . . . . . . . . . . 139
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 139
Child Restraints Infants and Young Children . . . . . . . . 97
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . 102
Older Children . . . . . . . . . . . . . . . . . . . . . . 96
Securing . . . . . . . . . . . . . . . . . . . . . . 108, 111
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . 125
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 322
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 372
Interior Care . . . . . . . . . . . . . . . . . . . . . . 376
Climate Control Systems Automatic . . . . . . . . . . . . . . . . . . . . 175, 180